Nancy Martin
Service was terrible. I was using my birthday coupon as a promotion to get a free cookie. The “gentleman” was terribly rude. He insulted me. Said the price of 5.99 plus tax equalled to 10.48. Which it of course did not. He called me stupid. It was terrible. Also to note the location says they do not participate in coupons or promotions. When I asked for something on the menu board, they said it was expired…even though the menu board had a date that hadn’t passed. Very disappointing location.
… moreAlay Patel
Always a great experience at Subway! The place is clean, well-maintained, and the staff is polite and quick with service. The sandwiches are always fresh, and I love how customizable every order is.
… moreRAMANDEEP KAUR
Went recently at the of station mall. I went to this Subway and ordered food, but the girl who was taking the order was very rude. We didn’t even finish telling our full order when she told us to make the payment. The girl working there doesn’t even know how to greet customers. The way she talks is like she doesn’t want to serve anyone. She should understand that we are the ones paying, and that’s the reason she is getting paid.
She was treating customers in a very disrespectful way. Her attitude was very unprofessional, and it made the whole experience unpleasant.
… moreRajput Komal
I had a very disappointing experience at this Subway outlet today. The staff member who served us was extremely rude and unprofessional right from the beginning. While we were placing our order, she spoke to us in a very dismissive and impatient tone, not even listening properly to our preferences regarding toppings, sauces, and bread.
When we asked for our sub to be grilled, she refused, claiming that the sauces made it too messy, despite us suggesting multiple solutions like using foil or reducing the excess sauces. Instead of trying to help, she kept arguing with us and eventually refused to grill it or make a fresh one.
When we requested a refund, she told us refunds were not an option and rudely asked us to leave the store if we didn’t want the order. The entire interaction felt very disrespectful and unwelcoming.
Customer service like this is completely unacceptable, and I hope the management takes note and addresses this behavior seriously. A little courtesy and basic professionalism go a long way.
… moreSoham Chauhan
Best sub I have ever had. Combo meal was a good value for the price, and staff were friendly. Zeel gave us some great recommendations for vegetarian options.
… moreMeet Dhimmar
Very Impressive Ambience and very satisfied as a customer. Zeel was the best food counter attendant . She helps my wife to make her best sub of the month.
… moreHelene Furge
I stood behind a lady and her two children being served. A young guy came out of the kitchen and took the lady who just came to the end of the counter. I didn’t say anything because I thought the lady who finished serving the customer in front will serve me. She was loading the subs for the young guy’s customer and then took the till. She looked at me and said I had to go to the end of the counter. As she said that, another customer, came along was getting served by the young guy. I told her I was right after the lady with the two kids and other customers have gotten served before me. She asked what I wanted. I said, a 6 inch chicken bacon peppercorn ranch. She asked “white”? I replied “yes”. She said something to me and I asked her to repeat herself. She told me to move over,in front of the counter, to pick out what I wanted on my sub. I did. There was a 6 inch with cold cuts and a footlong next to it. When she asked what I wanted on it, I replied “that doesn’t look like chicken”. She said “you asked for cold cut.” I replied “no, I did not”. Being hungry and diabetic, I said “I’ll take it anyways”. I took a chocolate milk with it. I was so disappointed with my service. From not getting what my heart was set on.. to her not having good listening skills. She should also, repeat what the customer orders so that mistakes can be caught. She even let me know that I was incorrect, and told me I ordered “cold cut”. The sub was good, but I certainly will not, go back to that Subway again. There are other eateries in the foodcourt to choose from. That Subway…. never again.
… moreMark Asher
Very Rude staff, both girls at the counter gave unnecessary attitude and got my order wrong and then proceeded to tell me that I ordered someone I very clearly didn’t, both of my friends also got the same treatment. Very disappointed.
I expect some basic respect.
… moreSanyam Chadha
Asked to grill it, but wasn’t . Please make it with accuracy. I was in a hurry otherwise I would’ve asked to replace it. It’s fun to see the employees giving review to their own franchise .
… moreHarnoor Kaur
Very rude staff. The girl that was making our sub kept cutting corners. When we asked for some changes like extra sauce, grilled sub, she kept sighing and giving me rude looks. We asked our two subs to be packed separately. She just threw the bag in front of us and walked away. Terrible customer service. Also, when i asked her name she said ‘i dont know’ and refused to hear me out. I think the management really needs to look into the staff they are hiring. Better go to another place, than coming here and taking crap from these people.
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