Scotty Neal
We chose to dine inside on a Sunday after church we ordered two piece barbecue chicken meals there was one girl taking our order who consistently messed it up she didn’t even know what we were talking about and actually charged us for three piece and which we had to correct her, we had to point to the picture on the wall. We should have left right then and there but decided to stick it out to try the barbecue chicken. Disappointed as an understatement it was actually disgusting. Dripping with sugary mess. We were not asked if we wanted to dine in or take it to go which we usually take it to go. Instead we were handed a paper bag with our items in the bag which did not include the wet wipe to clean yourself after you ate the chicken there were no lids for the drinks. There were no sugar-free options there was a zero sugar Pepsi but that was it that’s not the same as diet. We then chose a table that was completely filthy underneath it on top of it and around it we moved after my husband cleared off a table.. the floors in Windows were filthy the bathroom was available to use but it is a unisex bathroom if you have childrenI would not let them go in that bathroom or I would stand guard at the door as the lock didn’t work. The cashier was more interested in communicating with the people in the back and laughing while not paying attention to what we were saying to her. It was not a great experience at all we grew up with KFC. Again we had no trays to eat inside your little restaurant. We had to eat out of a bag with plastic in everything the mashed potatoes we had gotten an individual size with our order had a dollop of gravy. We did not get all the items that were on the meal or included we didn’t want to deal with going back to an inept . I brought the second piece home and rinsed all the barbecue sauce off of itcashier. Probably be our last time eating at KFC. I could have just bought extra crispy chicken and poured disgusting barbecue sauce all over it. Not a good experience at all. Really sad. Obviously management isn’t doing a good job. Please get some trays in there for people who want to dine in.
… moreIsaac Coverstone
I tried the new Nashville hot chicken bowl with fries. The texture and flavor of the chicken itself was really good, nice level of heat and the chicken was firm yet tender.
The problem became apparent once I got further down into the bowl, I think the cole slaw was not drained first, they just dump it right in with the fried and everything, so you end up with a soggy mess at the bottom. Not appetizing.
… moreCorey Blanton
This was by far the worst, soggy wet chicken I have ever had in my life. One piece and the rest went in the trash. Got to do better than this whoever the owner is have some quality control. The chicken was really badly cooked.
… moreBrenda Bass
Rarely ever a wait. The foods always hot and fresh ☺️ I especially like their Wednesday special of Chicken Fried Steak. $5.99. Can’t beat that price anywhere.
… moreMark Anthony Palomino
Chicken here is delicious but sometimes tastes very salty, reason I always ask for honey, in case you are sensitive to salty flavors.
… moreDenise Figueroa-Mejia
This girl named Evelyn had such amazing customer service towards us! We went by the drive through and she speaked to us amazing! But once we got to the window the ladies that were supposed to be preparing our food gave us a dirty look like they just wanted us to leave, but with Evelyn’s good way of speaking to us made us feel wanted and we enjoyed our chicken very much!
… moredenise ratigan
Very friendly and clean the staff is amazing they take good care of their customers and the food comes hot and ready fast
… moreAdam Rutter
I’m genuinely disappointed with the Hermiston KFC. Tonight (around 9:15pm), my wife went to grab us some food — well ahead of their 10:00pm closing time — and was told they’re out of chicken. When she asked what they do have, the employee replied, “We’re pretty much out of everything.”
Look, I’ve worked in fast food and similar jobs before. I get the urge to start closing things down early and begin cleanup — especially on slower nights. But this felt less like a supply issue and more like the crew simply decided to shut it down early for their own convenience.
How does KFC, a national chain literally built around serving chicken, run out of it before closing time? It’s not like this is a brand-new location — they’ve been around long enough to know how much food to stock. Whether it’s poor planning or a lack of oversight, the end result is the same: customers being turned away and left frustrated.
This isn’t just a missed dinner — it’s a failure in basic business operation. I can’t imagine the manager or franchise owner would find this acceptable, and I’ll be sharing this experience on every review platform I can to make sure it gets seen.
If the team doesn’t want to serve customers right up until closing time, maybe the hours need to be changed — or new leadership needs to step in.
… moreShawn Alhadeff
Perhaps the best KFC experience I have had. The food was fresh, the staff was friendly, and the place was very clean. Enjoyed it so much went back the next day again for lunch. Wish our local KFCs were this good.
… moreRonald
Placed a online order, Got home and half of it was missing, the food was covered in honey and we didn’t even order honey. This is twice that they messed up my orders. Good employees will make a good business but bad employees will sink you.
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