Subway

  3.5 – 100 reviews   • Sandwich shop

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Your local Ellensburg Subway® Restaurant at 1005 E. University Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 98926

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Order: Order online

subway.com

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Subway, 1005 E University Way, Ellensburg, WA 98926, US

Your local Ellensburg Subway® Restaurant at 1005 E. University Way brings bold new flavors and classic favorites to guests every day.

Reviews

JB Baker
Went in the other day, and the guy that helped me was super nice! Took a bit to get to my order, but nothing that was his fault. The taste of the food was a bit offputting compared to other subways I frequent, but not the biggest deal. Would go again 🙂
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Mike Anderson
Service is always spotty at the University Way Subway in Ellensburg, but last night was the worst service I have ever experienced. I have had the young gal there before and she is usually somewhat rude, but last night was something else. Don’t get me started on how unclean the produce containers looked. The lettuce was browning and the spinach was wet like it had been there awhile. When she was fixing my sandwich she slammed it down like she was pissed she even had to take our order. After she finished with each section she would slam the lids down hard and smile at us. She kept asking rudely “Anything Else” and then would slam the lids down again. She even picked the lid up and slammed it down for no reason at all while I was paying. She just smiled at me and said rudely again “Anything Else”. She never did say thank you and just started talking to a bunch of her friends that were in there. We are in our 60s and the only thing I think is she did not like the Navy Hat I was wearing. I can tell you if this is the way Subway treats Veterans I will not be eating there anymore!
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Clara M
Placed an order for an delivery at the Subway on University at 5:20. Didn’t even get moved to preparing until 6:20 then dasher ended up having to wait at the store for another 10 minutes cause it said “dasher is waiting for your order to be finished”. So clearly got moved to prepared and nothing was done. I even called the store 5-10 minutes after I ordered to make sure they did get it since they’ve apparently had issues receiving them in the past. Asked what the eta would be for the order to be ready and the guy I spoke to said it’d be ready in about 30 minutes max, not almost an hour and a half. Absolutely ridiculous. At 6:45, finally get a message saying that the driver has picked up the order and is on the way. My bad I guess for deciding to stay home with my sick dog and ordering food instead of either not eating or ordering something else. Never ordering from subway again unless it’s in person. So stupid and so mad. Just wanted some dinner.
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CPN
I had a coupon, kid said I couldn’t use it. I said why, he said hes busy and just one moment. I waited, he came back. Kids wearing headphones in both ears then proceeds to cuss at me. Awesome service.
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Cynthia Chase
Bread was a little hard. Not much talking. Almost felt they didn’t want me there. I walked in and yes they were all busy but no one said anything for about 2 mins. They were doing online orders i think. They didn’t trt to upsell a combo. Even trued to really me out of the bread stick which was hard as well. They were right shouldn’t have bought it. So hard i couldn’t eat it at all. And no sense of urgency. I worked at a subway and i definitely could have made 10 sandwiches by the time they made 2.
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Caitlyn Knight
I had an online order with 2 sandwiches with some veggies and ordered both with extra meat. Also ordered 1 churro. When I picked up churro wasn’et in bag so I asked they were real polite and got it made up real up fast. But when getting home we opened them and after paying for extra meat there was maybe a normal amount on the steak and cheese. But on the roast beef sandwich there is maybe 5 slices on the entire foot long. Just frustrated when you pay extra for something you expect to get it. Especially after $30 for 2 sandwiches
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Emily Schmid
Placed an online order long before we arrived and it said it was finished however when we got there we waited an additional 45 min. It wasn’t very busy either, there were maybe a couple other people in there. It was very clear the two staff didn’t have any idea what they were doing. I saw people walk in and leave before ordering because these two boys (Luke and Andrew) were taking 10 min per sandwich. Whether they were new hire or not it’s unacceptable to have them work by themselves with no training. The WORST PART however was I watched another costumer ask for the restroom code, the employee (Andrew) proceeded to go over, open the door all with his gloves on and then go back to making food with the SAME gloves. Completely disgusting especially since it was my sandwich, who touches any sort of bathroom surface and then makes food without sanitizing or switching gloves. This isn’t a hard job, I’ve worked with sandwiches for a while and it doesn’t take 5 or more minutes to make one even as a new hire. Learn basic food safety and handling please. Wish I could’ve refunded but online orders don’t let you.
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Jordan Hubbell
I had a great experience with the store. The people there are very friendly and very helpful when I asked about the new sandwiches. With the store reopening it is much closer to the college and it is kept very clean from what I have seen from the few times I have been in there. Not too much the workers have quite a sense of humor and made me feel very welcomed. Overall, coming here made my day!
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Rob Rapose
Holy rude employee! I can look past every table being dirty but when I asked what bread was in the picture of a sandwich, she replied “whatever you want it to be” (in a snotty voice, never making eye contact). I guess I should’ve seen her RBF when we walked in. I gave 2 stars because the guy working with her apologized and tried to handle our order after she clearly didn’t want to be there.
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Brian Hulbert
April 29 at 4 o clock. The guy was unwelcoming and downright rude. He didn’t want to answer any questions regarding the menu, and told me to read it myself. I have cataracts, and have difficulty reading at distance and fine print. Not you’re fault I have this disease but, wow, thanks for nothing.
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