Amanda Owen
Absolutely HORRIBLE service. After ordering online the store called and the lady informed me that I needed to cancel my order because they were missing a few things. I said okay what are you missing and maybe we can just choose something else. She responded that they had no vegetables or bread..excuse me what?! I politely told her she could cancel my order and process my refund if they were refusing to make the order. She told me no and that she didn’t know how to do that. I again told her I needed a refund if she wouldn’t be making my order. A man then got on the phone and said just cancel the order we’re not making it. I have tried calling the store back but no one will answer. I have filed a complaint online but still no refund. This was a $70 order.
… moreMariah
Waited 6 minutes to get to give my order and I was the first car in line in the drive thru the person behind me even drove off because we sat there waiting to order so ling then I tell him what I want get to the door wait 5 more minutes there’s two workers in there and then he literally comes to the window with a piece of paper and pen and takes the new car behind me order before he even let’s me pay or opens the door!!! No cars outside so they could not have been busy inside the I get home and it’s BURNT and there’s no cheese I am so mad. If I didn’t live 10 mins away I would’ve returned it. Ridiculous waste of a lot of time and a waste of my money never seen such intentionally bad Service in my life and I’ve worked at 3 McDonald’s when I was younger.
… moreVincent Valentine
It’s literally 10am, all my food was made wrong and looked absolutely pitiful. They should have been ashamed to send that out of the restaurant! Barely any meat on my sandwiches, every item cold to the touch, no sauces on the side or sandwiches. Absolutely disrespectful service! I will never come to this place again. Reporting them to as many places as I can. There’s no excuse for the lack of care and effort absolutely shows!
… moreMadison Kolb
Placed an order around 8 o’clock on a Tuesday. Said pickup was around 8:20. We get there around 8:20 and no one is there? The sign on their drive thru window says they’re open until 9. It’s the next day and I can’t even get someone to answer the phone to help me get my refund. So lesson learned, don’t order from this location because they’ll close whenever they want.
… morePaul Kumar
New staff was a lot better, major improvements since a few months ago
… moreE-ville Geckos
Was told today (10/03/24) that the sandwich I had ordered yesterday for my kid that they no longer serve anymore. By the sandwich artist.
I was told the person who did it yesterday was wrong for serving me that, but also that the employee was on her 3rd day and had nobody else in the store with her so she didn’t know what she was doing. So then I said so you probably do serve the sandwich but you’re just not gonna make it for me. She told me yes I thanked her and left the store.
Highly wouldn’t recommend.
… morePacerfan38
This is the second time I have order online with a buy one.Get one free foot long and you’ve canceled my order twice. It is a national subway coupon, advertise. All over, so why are you refusing to honor that coupon?Because that’s what you’re doing. Shame on you
… moreMichele
Don’t bother going to this Subway the food was absolutely trash and so was the service!! I definitely agree the higher-ups need to step in this place is way below standards and none of the employees could care less!!
… moreDanielle Hurwitz
My husband and I ordered 2 turkey sandwiches today. 1 turkey titan and 1 with turkey and bacon. My husband picked up the sandwiches and said it was 1 young girl running the store completely by herself. We get home and open my sandwich to find no bacon, fine whatever. My husband opens his turkey titan to find 5 pieces of turkey across his whole sandwich. Turkey titans normally have a decent amount of turkey. We called the store, hoping that we could bring the sandwiches back and get new ones. The young lady answered the phone and my husband asked why there wasn’t a lot of turkey on his sandwich. She stated that she hasn’t been able to give the proper serving sizes because there’s a lot of orders and not enough food for the amount of orders they are getting. To be paying $10+ for a sandwich with 5 pieces of turkey across a whole foot long is absolutely insane. We asked to bring the sandwiches back and for a refund. She stated she cannot give us a refund and can only remake the sandwiches. If she didn’t have the resources to make the sandwiches how they are supposed to be the first time, then what is the point of her remaking them? There wasn’t even a decent amount to veggies on top of it. We asked to speak to a manager and she said that she was the only one there. There is absolutely no reason for a child to be running a whole store by herself with no manager or help during dinner rush. Terrible food, terrible service and obviously terrible management. If they don’t have enough food, they need to remove items from the app. Don’t worry, if you want a sandwich with only bread and condiments, this is the subway for you.
… moreChris Shimboff
The food was great and the store was very clean. The staff was decent. I asked for a sandwich to be cut in half so I didn’t inadvertently get vegetables on my half. I got the lecture about them not doing that usually. She did relent and do it, but wasn’t happy about the lecture. Otherwise, it was as good as or slightly better than other subways I have been to.
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