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Your local Miami Subway® Restaurant at 20131 SW 127th Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 20131 SW 127th Ave Store 25, Miami, FL 33177
Phone: (305) 969-0149
Order and Reservations
Order: Order online
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The Subway menu offers a wide range of sandwiches, salads and wraps. View the abundant options on the Subway menu and place your order online.
Reviews
sebastian cortez
Excellent service.
This is a really good subway, good food quality, really clean and really nice people working in here. I went today in the afternoon at around 5pm and this young lady help me so much and was really nice to me, I haven’t eaten subway in so long and I honestly didn’t know what to order, so she had so much patience with me and guide me through it and help me a lot. Food was fresh and the place was really clean even tho she was working by herself. She was really polite and helpful. I really appreciate this and recommend for other people to try this place.
… moreThis is a really good subway, good food quality, really clean and really nice people working in here. I went today in the afternoon at around 5pm and this young lady help me so much and was really nice to me, I haven’t eaten subway in so long and I honestly didn’t know what to order, so she had so much patience with me and guide me through it and help me a lot. Food was fresh and the place was really clean even tho she was working by herself. She was really polite and helpful. I really appreciate this and recommend for other people to try this place.
Jenny Nunez
DO NOT GO.
I placed an order for $33, and it was canceled just because it was over $30, which makes absolutely no sense. When I arrived at the store, instead of honoring the order or explaining properly, they told me I had to pay all over again and that the “system” cancel orders. No apology, no solution, and no respect for the customer. If you’re going to cancel orders, at least notify people clearly and don’t make them pay twice. Very disappointed and will not be ordering from this Subway again.
… moreI placed an order for $33, and it was canceled just because it was over $30, which makes absolutely no sense. When I arrived at the store, instead of honoring the order or explaining properly, they told me I had to pay all over again and that the “system” cancel orders. No apology, no solution, and no respect for the customer. If you’re going to cancel orders, at least notify people clearly and don’t make them pay twice. Very disappointed and will not be ordering from this Subway again.
Iomee Lehninger
1 would like to share a negative experience at this Subway franchise located at 20131 sw 127th ave store 25 miami fl 33177, the most recent in a series of issues that ultimately led me to contact non-emergency services.
1 placed a sandwich order, but upon arrival was told the store had not received it. I showed proof that my bank account had already been debited, yet the clerk refused to release the sandwich, stating the order had to appear in their system.
Believing this was a system glitch, I placed the order again and paid a second time, knowing I would have to resolve the duplicate charge with my bank- an unnecessary inconvenience. There was no apology or attempt at customer service recovery. Instead, the clerk displayed a poor attitude and refused to release the sandwich from the second transaction unless I signed the receipt. This was a debit transaction for under $8, not a credit purchase that would normally require a signature.
Non-emergency services were eventually contacted on my end, and I agreed to have the second transaction reimbursed. While the amount was minimal, the issue was never about the money. It was a matter of principle and poor customer service recovery which successful business display.
1 am sharing this experience to highlight the lack of professionalism, flexibility, and customer service at this location, and to make others aware of how poorly the situation was handled.
… more1 placed a sandwich order, but upon arrival was told the store had not received it. I showed proof that my bank account had already been debited, yet the clerk refused to release the sandwich, stating the order had to appear in their system.
Believing this was a system glitch, I placed the order again and paid a second time, knowing I would have to resolve the duplicate charge with my bank- an unnecessary inconvenience. There was no apology or attempt at customer service recovery. Instead, the clerk displayed a poor attitude and refused to release the sandwich from the second transaction unless I signed the receipt. This was a debit transaction for under $8, not a credit purchase that would normally require a signature.
Non-emergency services were eventually contacted on my end, and I agreed to have the second transaction reimbursed. While the amount was minimal, the issue was never about the money. It was a matter of principle and poor customer service recovery which successful business display.
1 am sharing this experience to highlight the lack of professionalism, flexibility, and customer service at this location, and to make others aware of how poorly the situation was handled.
Daniel Ocano
I cannot give zero stars but that is what this place deserves…My wife went tonight and got the worst service ever. The lady behind the counter even wrote a fake name down on the receipt when asked for her name to give her feedback. The lady did not want to do the sandwich as being directed it was a special order. The lady didn’t have any utensils ready there was no mayonnaise in the containers none of the products were available she didn’t want to do her job she walked to and from the back she gave consistent attitude she literally just tossed the product onto the counter if you could review the cameras for July 10 20 25 between 9:15 the 9:30 p.m. when the receipt was reprinted this person whoever it was horrible didn’t want to take our phone number then didn’t want to take credit card then said didn’t want to take cash completely horrible service whoever runs this establishment needs to hire a brand new crew or Subway should take away their franchise this is giving Subway a bad name horrible
… moreAngel Live
Made an online order for a foot long and 2 protein pockets. While waiting inside for my order the associate gets busy. Eventually she gets to my order and works on the footlong. When she says my name, I go up to the counter and she said they dont have protein pockets. I requested a refund and she refused to even call the manager. Horrible experience paying for something and not getting it. Also she is too slow at her job and need back up. Customers literally would walk out without ordering as a result
… moreSarvin Sukhe
The worker was slow and didn’t understand English properly. The restaurants was also slightly unclean. Worst of all they refused to take a digital discount despite scanning it, and then refused to let us cancel. We ended up walking out without ordering. JUST GO TO BURGER KING
… morejes reyes
This place is amazing, I’ll definitely come again. The woman taking the order is super friendly and works efficiently. Thank you so much Rozaida.
… moreMarcel Ochoa
Bought an Ultimate BMT (#18 on the menu).
I know this sandwich comes with 2x cheese, when I asked for it, the lady pushed back saying that this sandwich doesn’t come with 2x cheese. I asked “Are you sure? It literally says it there on the menu”. She answered that the menus have changed, this is just a regular BMT and the price isn’t the same as in the menu.
I had to pay EXACTLY what was on the menu, it was called Ultimate BMT, that’s what the receipt says.
I even asked her again, giving her a chance to at least acknowledge that she fought me for no reason, she was still saying that I was wrong even though I asked for the exact item that was on the menu (and paid that price) but she gave me something else.
… moreI know this sandwich comes with 2x cheese, when I asked for it, the lady pushed back saying that this sandwich doesn’t come with 2x cheese. I asked “Are you sure? It literally says it there on the menu”. She answered that the menus have changed, this is just a regular BMT and the price isn’t the same as in the menu.
I had to pay EXACTLY what was on the menu, it was called Ultimate BMT, that’s what the receipt says.
I even asked her again, giving her a chance to at least acknowledge that she fought me for no reason, she was still saying that I was wrong even though I asked for the exact item that was on the menu (and paid that price) but she gave me something else.
Arlene Vargas
They never get my order right. Last order they didn’t put cheese on any of my sandwiches. They always have only ONE person working during the busiest time. They really either should close the store or hire more EXPERIENCED workers who want to work and can fulfill orders CORRECTLY.
… moreBen T
At this particular subway location, it is essential to have more than one sandwich artist present during dinner time. A single employee struggling to handle the workload is not acceptable. The consistent issue of only one staff member on duty during dinner service makes the customer experience unfavorable. It is unclear why the owner has not addressed this issue, whether it is a cost-saving measure, overburdening a single employee, or sheer greed. The lack of adequate staffing during peak hours is simply unacceptable. If this problem persists, contacting Subway Corporation will be necessary. This situation needs to be rectified promptly to ensure customer satisfaction.
… more