Breanna Novick
This was a joke. Ordered online for pick up, stated it would be read by 6:06pm, arrived at like 6:15pm to a entry way full of people that were not happy. I watched, who I assume was the manager, run around screaming, slamming stuff and throwing a grown woman temper tantrum instead of just working.. when the computer up front froze she proceeded to come up and slam a pizza screen into it (because that’ll get a few thousand dollar machine to work properly, ya know?). I felt bad for the young girl working up front and trying to get orders ready, she was on the verge of tears. When I asked about my order just to see if I needed to come back, the other girl in the back yelled up that it wasn’t even started, to which the young girl corrected her and told her that she was wrong, it had been in fact sitting in the warming oven the entire 20 minutes I was waiting out front that no one asked me about my order. Got home to realize the original pan pizza I ordered was in fact not that and had so much crust it was ridiculous (pictured). Told the young girl on my way out to get a new job ASAP and that place wasn’t worth her energy for how it’s run.
Do yourself the favor and do not order from here until they’re under new management or something.. or just don’t, ever.
I also contacted corporate about this, but go figure no answer and this was a week ago.
Edit: Pizza Hut never contacted me about this issue still 3 months later, so I will no longer be giving my business to them going forward.
… moreJesse Leubner
Stop in and see Marc, he was an absolute pleasure. He was kind, attentive and even helped me customize my pizza just the way I wanted it. I most certainly will be stopping back to this location as long as Marc is working here! Thank you . Nothing like getting exactly what you want for dinner after a long hard days work! ABSOLUTE PERFECTION!
… moreKara Szostak
Leechburg Pizza Hut!!!
The worst customer service, especially Phoebe!!!!
At 12:50, I pescheduled delivery on the app for 5:45p.m. I received a text about 1:22 from DoorDash saying they werere on the way. I called the store to clarify and said that my order shouldn’t be being delivered until 5:45. She said it already left so I can’t change that. I said then thats a misunderstanding on your part and I’m not paying for that because I specifically ordered it for 5:45. Her response, “well, *Sweetie*, you already did.” And hung up on me. I called back and she didn’t answer. I was passing by so stopped by the store to show them my confirmation email that boldly said 5:45. “Well I had no indication of that. Take it up with corporate.” All I could do was look at the name tag … Phoebe…. the “manager”. So here I am, fighting with Pizza Hut to get my $184.39 back. Unbelievable. They have horrible service on a normal day, but how unbelievably rude of PHOEBE to talk to a customer so insulting when she clearly got the order wrong!
… moreDustin Pompa
There’s always an issue here. Half of the employees have an attitude and scoff at you when you dont tip. Today I had to wait about an additional 12 minutes to get my order that was already ready because three people couldnt count a register correctly. They wouldn’t hand me my food until they counted the drawer, even though it was already paid for. Im a regular customer but it may be a while before I come back.
… moreKatherine Lorant
I called in to order a pizza. I end up talking to someone I couldnt even understand. Why can’t we call into the store to place an order? When I finally got to place my order, they are out of pan pizza and mushrooms. Isn’t pan pizza what pizza hut advertises?
… moreJose Perez
The team that worked on 9/6/24 7:38PM really pulled through with our request to draw sonic on the box as a joke for a friend .
Thank you guys, the food and service is great! You guys made our night too 🙂
… moreXpLaZ
This manager I believe Anthony was his name went above and beyond to make sure I got my pan fix. I ordered a personal no knowing it’s size. When I asked for a medium instead he said keep the personal and the medium was on them. I came back a few minutes later to get my pie and him and his cook greeted me at the door with my pie. I offered them a slice but they declined. Great guys.
… morejonathon brown
A general manager named Shawna is very inconsiderate to me and i could guess everyone else i dont recommend ordering any time she is working register shes rude to me and was once rude to my nephew she deserves to be gone im done!
… morecindy shilling
Was the most horrible pizza ever, was supposed to be a stuffed crust with extra pepperoni and it was hollow and the pepperoni was very dry. Wouldn’t even feed it to a dog.
… moreDana Long
I ordered food today and it was amazing plus the delivery was on time
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