John Winters
Not a very welcoming Caribou location. Young woman at the register was NOT friendly at all and barely said anything to us. Our 2 malted mocha drinks were not made properly and did not include the chocolate chips.
… moreJ ya
I audibly gasped. Please send help to this store.
… moreRussell Milles
Bathrooms need help. Parking lot is large enough and shared.
… moreSonny Michel Holloway
That will be my favorite place for a coffee from now. Really good and the place, awesome. Thanks to the girls that work there. Thank you for the help.
… moreChris Anderson
The tactics to try and encourage tipping the drive thru are getting a little out of hand. I always tip, so no concern to me that you ask. However, I don’t normally go to this location, and at all other Starbucks and caribou locations they hand out the machine but you just select tip and insert card. I had my card ready, and the worker just goes, “no, we give you the machine.” So I grab it, but it’s not on a simple screen to add tip and insert card. Instead she walks away and I have to navigate a screen to initiate the payment. Finally figured out I had to enter the total amount to be tendered to initiate the credit card transaction. So, when the worker came back I mentioned that I had to do that and it was confusing. She just stared at me and says, you just had to insert your card. I told her I tried and and said what I needed to do, and she says, “no, you didn’t need to do that.” If you want to hand me the machine so I tip, fine, but I don’t work at Caribou and shouldn’t be navigating multiple screens on a tablet I have never used in my life.
… moreJazzy Plantikow
Besides the one employee that always gives you a medium sized straw for a large drink the staff at this location are pleasant.
… moreAshley Stillwell
We placed our normal order (iced americano and iced americano with honey and cream) and neither of them tasted right at all. They were watered down and hardly any ice, as if they had added water to the espresso instead of pouring it over ice. It tasted like Starbucks americano which I HATE. We went through the drive through and didn’t have time to go back and fix it; so we just dealt with it. But definitely disappointing.
… moreJesse
I order online and they don’t start preparing my order until I get there. I order online in hopes of just running in fast when I’m on the go. They don’t seem to follow modifications so I give it a 3. I bump it up to 5 stars when Monica is working! She follows all the modifications and perfect my orders!
… moreAlexandra Broghammer
I don’t know what has happened to this Caribou but the several months the drive thru line wait has averaged around 15 min. Today, I sat in line for 28 minutes…unbelievable. It’s a Sunday morning- how are you not staffed for this? No free drink coupons, no apologies, and when we got to the window they asked “just one crafted press right?” When we had ordered 2 drinks and 2 sandwiches. Extremely frustrating
… moreDana Murphy
Drove out to this location from Hopkins because lately I’ve been disappointed in the locations near me. Very pleased with the service and the hot crafted press I ordered! The drive-through girl chatted with me while I waited for my drink and was very kind, and they made my hot crafted press perfectly which some of the other location seem to struggle with!
… more