Briana Wright
Went to the subway today and arrived at 10:58am. I went through the first set of doors knowing they didn’t open until 11am and was going to wait at the door until they opened at 11am. The lady working was by the door and yelled, “we’re not open yet.” I never pulled on the door knowing they didn’t open until 11am. At 11:02am, the employee was going in and out of the back putting things out while an older couple comes in behind me asking if they were open. At 11:04am the employee opened the door for myself and the other customers and yelled, “I still have things to prep so it will be awhile.” Myself and the other customers said nothing. While the employee was continuing to bring things out, the music was very loud and she was banging things as she was putting things out. She then again stated at 11:06am that it was going to be awhile. Again, myself and the other customers said nothing. At 11:08am we were asked what we wanted for subs. As I was stating what I wanted on the subs, she kept saying, “what else” after each item listed. The employee was aggressive and rude. She did not have a name tag on. She had black hair that looked to be short and half buzzed on the bottom, glasses, and tattoos on her neck and arms. I wish she could’ve been nice regardless of how her day was going.
… moreB Last name
I usually get a good meal but was totally disappointed in the WalMart subway. I ordered 5 sandwiches and all 5sandwiches were uneatable, the bread was over toasted. Just a very poor meal
… moreHunter Kemp
Horrible customer service! All together it was a terrible experience. I had a bad experience two days ago, decided to give them another try. NEVER AGAIN.
… moreAngela Jones
Literally the worst customer service ever. So the guy that helped us had a super curly fro never got his name but here is the problem.
I ordered two of the exact same foot longs plans because I’m sharing with my daughter we asked him to go ahead and cut it in half so we could get different veggies and the literally difference was I got cucumbers and she didn’t.
I have ordered this sandwich multiple times and just asked them out some veggies on only half the sandwich because my daughter doesn’t like them. In the beginning of the order I explained to him that hat I was doing so that we would be charged for two foot longs instead of one foot long and two 6 inches. He never said that it couldn’t be done even after.
The. Proceeded to charge me what he wanted when I asked for it to be refunded he told me no they don’t do that if we get different veggies:
That was the first issue the second being my daughter politely asked him for the restroom key said thank u and the man never even acknowledged her speak handed her the key and never said a word.
The attitude we got from him was disrespectful and just blatantly rude.
This type of service is disgusting and unnecessary if you hate your job that much find one that doesn’t involve customer service!
… moreArun Arangil
I was a min late before the store closed and the owner complely refused service. Not customer friendly at all
… moreJ.Kraig Smyth
I love their cheese steak with pepper jack, all the veggies and chipotle sauce. It’s a habit! Consistent. Tasty. Fresh. Hard to beat that. The staff handled a difficult customer so expertly that hardly anyone even noticed: kudos! Nice work!
… moreBrandon Wheeler
I used the online ordering in hopes to save a little time. However when I went to pick up the sandwiches, it wasn’t clear whether I was supposed to stay in line with all the other sandwich orders, or just go to the cashier. Staff wasn’t necessarily unhelpful, but think it should be incorporated by asking if anyone is there to pick up an online and paid-for order. When I did wait for all the other sandwiches in line, my sandwiches were ready but the chips I picked out and drinks were not. Maybe it was over expectation that those things would be picked out and ready to go. So in summary, I like the idea but I thought it would save time and it did not.
… moreChelsey Curry
While I normally love eating a subway, I did not have a great experience this time. The employees were friendly but with only one person in line ahead of me it still took 10 mins before I was helped because three of the four employees on staff were messing around in the back. While making the sandwich for the customer in front of me who had hot bacon on his sandwich, the employee accidentally dumped it in the tomatoes and just laughed it off. I do not eat meat so this is an issue to have what the employee called the “bacon flavored tomatoes”. Then two of the employees decided to come out from behind the counter to “clean” but one ended up jumping up and sitting on the high counter near the sub station and loudly joked around with the other.
Like I said I normally love coming here and the long time employee that was there was great to me. But man, not the best experience this time.
… moreThomas Lecky
Clean subway, the subs were made quickly. The quality of food was excellent.
… moreJenna Bell
Really hard understanding why I placed on online order almost an hour before I planned to come in only to stand there and waste me lunch hr waiting on food
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