Christy L
I’ve been here 3 times and every time they’ve messed up my order and take about 15-20mins to get you your food and drink. 3rd time is the charm, never coming back.
1st time they gave me someone else’s order and forgot to include my donut, had to drive all the way back to get the correct one.
2nd time coffee tasted like crap and water.
3rd time: they forgot my coffee, sandwich and donut. I ordered the toasted white chocolate but it tasted very nutty and watered down instead. At this point I refuse to go back in. I tried to correct the order in person, just a waste of time and money. I’ve been here 3 times and every time they’ve messed up my order and take about 15-20mins to get you your food and drink. 3rd time is the charm, never coming back.
1st time they gave me someone else’s order and forgot to include my donut, had to drive all the way back to get the correct one.
2nd time coffee tasted like crap and water.
3rd time: they forgot my coffee, sandwich and donut. I ordered the toasted white chocolate but it tasted very nutty and watered down instead. At this point I refuse to go back in. I tried to correct the order in person, just a waste of time and money.
… moreChristian Adeleke
Had a HORRIBLE experience with the Indian manager of this location! From the beginning of the interaction at the intercom, he was giving me attitude and saying I don’t know what I’m talking about. I had to come back a second time because the order was wrong and the manager said “you made the same mistake again!” without even knowing the situation. I sent 2 separate complaints to corporate, but this must be a franchise location because they never got back to me. Go to the other locations in the area for your own sanity–not unless you like being disrespected and paying for watery and basic coffee!!!
… moreNicole Galluccio
Horrifying experience. Tried to order one drink through the drive thru. The man asked me which refresher? So I stated it louder. No reply. I asked hello? Five times. No reply. I pulled up and he said I don’t have to listen because you “yelled at me” lmao. I simply stated the order a little louder. He and 3 employees sat there smirking like this is their stint they do (weirdest experience ever should have filmed it) and actually REFUSED to fill the order. The young man said I don’t care about this job it’s Dunkin. And this is why I will
Never go to this location again… ABOMINATION to the brand honestly .. wildly entertaining but left without a drink hahaha
… moreKarina Herrera
I went in today around 6:46 AM and asked for a dozen box of donuts to take to my job. As soon as I pay they immediately hand me a box which from the looks of it would most likely have been there for a while. I didn’t open the box until I got to work and there I see that the entire box is full of bugs. This is unacceptable. Not only did they not ask which donuts I would like, but also gave me donuts that most likely would be stale and covered in bugs. I called them back hoping some type of refund and they said they wouldn’t be able to do anything over the phone. I literally cannot even go even if I wanted to. I will not be coming back here again. The atmosphere here is normally very nice but today was just horrible. I am no longer looking for a refund but this is very unacceptable behavior.
… moreStephanie Reed
Instant regret! The location was conveniently located just off the interstate. Did a mobile order for drive thru and noticed, from the window, that the inside of the establishment was not clean. Ordered breakfast sandwiches and both were cold . Asked for one to be remade and it was simply warmed. Had hash-browns in that were flavorful, buy COLD. Orange juice had a stale/old taste. The donuts were mediocre at best. Very disappointed in this visit. Not worth the time or money. Go to Starbucks……or any other spot.
… moreKaila Haysbert
Every time I come here, which is often because it’s so close to my house, I’m usually the only one in line yet I always have to wait 10-15 minutes after paying to get one donut or bagel and an iced caramel macchiato. It’s always a long wait.
… moreChristopher Louigene
Dunkin’ Donuts needs to do better training their staff. There were approximately 3 guys working at 7:30 on a Saturday nights I went to the drive through to get a coffee it seems like they were being annoyed by the way they talk and look at me as a customer. Then they gave me an iced coffee that tastes just like water and milk. Will never go back to this store
anymore.
… moreChrissy Wilfork
The worst Dunkin!! This place could have 20 employees behind the counter and still be behind. The food is trash and the drinks are never consistent. Only good things are the donuts because they are not made in house.
… moreDriz S
My iced vanilla cappuccino was ready fast and made just right—huge shoutout to the team for the quick and friendly service. It tasted great and totally hit the spot. Always a smooth experience at this location!
… moreAngelo Giammanco
Not a safe work environment for the women. My relative came in with his daughter and the behavior of the man in charge upset both of them. You can hear a woman pep talk one while complaining about how rude he is, calling her pleasant. All the while the manager just standing twiddling his fingers gawking at a few of the girls. You couldn’t deny the concerned Uncomfortable looks the guests showed while waiting for their orders. Can you believe a grown man who’s most likely a father had no thought in his head to help the young ladies out. That’s not the right way to run a store, it’s terrible.
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