

Your local Bloomington Subway® Restaurant at 5125 West 98th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 5125 W 98th St, Bloomington, MN 55437
Phone: (952) 835-1890
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Fast, fresh, and always friendly. We’re lucky to have them next door!
I will be refusing to visit this location on that prescience alone.
Elders who don’t want to use an app? Y’all just say screw them?
Ended up paying $10 extra because I’m not going to waste my time ordering on an APP as the sandwich maker literally sits there staring at me waiting to make my food.
Mind boggling change in policy, and unfortunately management sucks, because I’ve already tried to reach out about this complaint and they don’t care to respond.
Subway should NOT be app only, subway should NOT decide that they get to say NO to the very coupons their corporate sends through MULTIPLE mailers throughout ALL of the city.
We came here to eat with our family. We asked the clerk for a key to the bathroom. He ignored us and started closing the registers. We asked him again. He said he didn’t know the key code. We asked him who would know and he wouldn’t answer. He then went inside the store. At this point we realized what was happening and walked out. The man ignored us and didn’t tell us how to use the bathroom and IMMEDIATELY SHUT THE STORE DOWN. At 2:53 pm.
I am writing to formally file a complaint about an extremely upsetting experience I had at one of your Subway locations. I hope this matter will be taken seriously, as what occurred was not only unprofessional but also offensive and distressing.
After purchasing two medium fountain drinks along with three sandwiches, we found that the fountain drinks tasted off. We politely asked if we could exchange them for bottled drinks instead, especially considering that bottled drinks are less expensive than fountain drinks. Rather than being met with basic customer service courtesy, we were spoken to with disrespect by the employee at the counter.
The situation escalated when the employee, who seemed to have limited English proficiency, stopped engaging with us directly and began speaking in Spanish to other customers, pointing at us and discussing our issue publicly. I understand some Spanish, and I clearly heard him describe me using the word “negro” rather than “morena” or another more appropriate term. This felt deeply disrespectful and racially insensitive.
When we requested to speak with a manager, the employee called her by phone. After a frustrating back and forth, the manager eventually agreed to refund the drinks, but only if we forfeited the three sandwiches we had already paid for. After further discussion, we were finally granted the refund and allowed to keep the sandwiches, but we left without drinks.
As we exited the store, the employee again spoke in Spanish, making a dismissive remark about “loco girls,” which only added to the sense of humiliation and mistreatment we experienced.
This incident has left me feeling distraught, disrespected, and unwelcome as a paying customer. I visit Subway because I expect a certain level of professionalism and care, and what I encountered was far from it.
I am requesting that this incident be investigated and that appropriate action be taken regarding the behavior of the staff involved. No customer should ever be spoken about in a derogatory way in any language or be made to feel uncomfortable or discriminated against in your stores.
Please let me know how this issue will be addressed