
Address and Contact Information
Address: 4631 Crater Lake Hwy, Medford, OR 97504
Phone: (541) 841-4632
Website: http://www.thechickenshanty.com/
Menu Photos
Order and Reservations
Order: Order online
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The Chicken Shanty
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Reviews
We stopped, got three meals and drove all the way to south Medford. Go to eat and it’s burnt. We call and explain it’s not a normal level of over cooked, she acted sorry and said she’d remake. I drive all the way back at 2pm traffic to be greeted by a foul attitude and like I’m some liar. I show her what my chicken looked like and said it was too dry for me and she “explained” how coconut chicken always looks darker. (I have had it at least 20 times. My go to every time) and she handed me my bag of food and slammed the window in my face. No sorry, no nothing. I’m just treated like a Karen. I had spent $47 on my three meals and I expect to be able to eat it. The food is usually really good when it’s not a spoiled brat working. I was kind and respectful and just explained my point and she slammed a window in my face. In the pictures you can see the remade food and the old food side by side as well as close up of the first food clearly charred and dry.
Support local but some people make it really hard to go back. I planned to tip them again when I picked up my fresh food but she slammed the door in my face too quickly. I have never in my 50+ times in ever asked for a remake. This is clearly not right. Best of luck guys, it’s great food most the time, you best check before you leave the parking lot and don’t talk back to the little girl because she’s got an attitude of attitudes.
The customer service tonight was so unfriendly we ended up leaving and going to the Jackson location, which was great.
The kid here said literally 2 words to me, without ever looking up from his iPad.
Someone needs to let Gen Z know that if they get a job in “customer service” it means they’ll actually have to provide service to customers.
Its understaffed, only one employee at a time works here.
They only tell you that they are out of wings after you order wings, then don’t know how to refund you.
When the chicken finally DOES come its still raw.
The chicken strips are store bought and not handmade by them.
The only things good here are the lemonades.
If you want to get sick from undercooked food this is the place.
If you want to overpay for mediocre food when it does come cooked, this is the place.
If you want the person cooking your food also handling the cash and not washing their hands because they don’t have time this is the place.
I feel bad for the poor employees that are stuck running it, obviously ownership does not care enough to be concerned with helping them themselves.
JUST PASS ON THIS DUMP.