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Chipotle Marlborough East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 651 Boston Post Rd E, Marlborough, MA 01752
Phone: (508) 786-8006
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Marlborough, MA
Chipotle Mexican Grill. 237 Boston Post Rd W Marlborough, MA 01752. Near Boston Post …
Chipotle Mexican Grill in Marlborough, MA
651 Boston Post Road East Marlborough, MA 01752. place icon. Get Directions · (508) 786-8006 · Order Online · Order Catering · Delivery Details. Store Hours.
Chipotle Mexican Grill in Marlborough, MA
237 Boston Post Rd W Marlborough, MA 01752. place icon. Get Directions · (508) 480-8412 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.
Last Updates
Reviews
Cam Rogers (Tintin)
⚠️AVOID THE AREA!⚠️
This location started out strong but boy did things go downhill quickly. I don’t just mean in the usual way of getting “generous portions” from the staff, but also in quality of the food. Chipotle advertises “fresh” food but everything was soggy, chips were far from being done as they were chewy. Sour cream was more water than anything else. Staff seemed very much in a rush to get half a scoop into bowl as if it was timed. Quality of food and level of service was horrible, bad enough to not go back.
… moreThis location started out strong but boy did things go downhill quickly. I don’t just mean in the usual way of getting “generous portions” from the staff, but also in quality of the food. Chipotle advertises “fresh” food but everything was soggy, chips were far from being done as they were chewy. Sour cream was more water than anything else. Staff seemed very much in a rush to get half a scoop into bowl as if it was timed. Quality of food and level of service was horrible, bad enough to not go back.
Olive Beagle
We ordered to go at this location for the first time. We typically go to the other Marlborough location with no issue. This place was awful. Should have read the reviews before hand because we had the same experience of skimpy food.
I got a salad with a wrap on the side and he got a bowl. Both were cold (the rice, beans, meat). I literally got these 3 little chunks of meat for the whole salad… You can see I spread it out to make my own burrito. Never going back here again!
… moreI got a salad with a wrap on the side and he got a bowl. Both were cold (the rice, beans, meat). I literally got these 3 little chunks of meat for the whole salad… You can see I spread it out to make my own burrito. Never going back here again!
keyur shah
I rarely leave negative reviews, but this Chipotle location has pushed me to it.
I placed an online order and a key ingredients were missing from my bowl. I only realized it after getting home, so I had to drive all the way back to the store. Instead of a simple apology and fixing their mistake, the manager was extremely rude. They insisted on seeing the bowl like they didn’t believe me, and still didn’t want to acknowledge it was their error. There was zero apology, zero ownership, and zero basic customer service.
What makes this worse is that this isn’t the first time I’ve had an issue with missing items from this location. It feels like almost every online order is missing something, and when you try to get it corrected, you’re treated like an inconvenience instead of a paying customer.
My advice:
• Double-check every online order before you leave.
• Honestly, I would stay away from this location altogether until they fix their service and attitude, especially at the management level.
Chipotle, you seriously need to retrain the staff and manager at this store on accuracy and basic respect for your customers.
… moreI placed an online order and a key ingredients were missing from my bowl. I only realized it after getting home, so I had to drive all the way back to the store. Instead of a simple apology and fixing their mistake, the manager was extremely rude. They insisted on seeing the bowl like they didn’t believe me, and still didn’t want to acknowledge it was their error. There was zero apology, zero ownership, and zero basic customer service.
What makes this worse is that this isn’t the first time I’ve had an issue with missing items from this location. It feels like almost every online order is missing something, and when you try to get it corrected, you’re treated like an inconvenience instead of a paying customer.
My advice:
• Double-check every online order before you leave.
• Honestly, I would stay away from this location altogether until they fix their service and attitude, especially at the management level.
Chipotle, you seriously need to retrain the staff and manager at this store on accuracy and basic respect for your customers.
Tiffany Bell
This was the worst Chipotle experience I’ve ever had. I asked for a water cup, and an employee told me they don’t do water cups. When I asked to speak to the manager she was extremely rude. I had to leave and eat my food at home since they wouldn’t allow me to get water. When I got home and opened my bowl, the portions were laughably small. I wish I could leave less than a one star review for this place.
… moreTammie Perry
The portions are nothing like other Chipotle restaurants. Less than half and forget about drinking water. The manager was so rude when I ask for a cup for water. I will not be frequenting this establishment again. I went there to dine in but ended up leaving due to managers attitude.
… moreShihang Wang
Impolite, irresponsible staff. Terrible!
Had a very disappointing experience with this location. Ordered four bowls for pick-up, and the staff packed all of them into a single paper bag. The seal sticker was already ripped and crumpled when I arrived, and the bag was lying tilted on the shelf. As a result, liquid had spilled everywhere.
Asked for the bag to be replaced, the staff were incredibly rude and impatient. Two of them fell due to the spilled liquid when I took them from my car, leaving me with only two meals.
This level of carelessness and poor customer service is unacceptable. Won’t be returning.
… moreHad a very disappointing experience with this location. Ordered four bowls for pick-up, and the staff packed all of them into a single paper bag. The seal sticker was already ripped and crumpled when I arrived, and the bag was lying tilted on the shelf. As a result, liquid had spilled everywhere.
Asked for the bag to be replaced, the staff were incredibly rude and impatient. Two of them fell due to the spilled liquid when I took them from my car, leaving me with only two meals.
This level of carelessness and poor customer service is unacceptable. Won’t be returning.
Robby Perry
I have been a long time, chipotle fan, and have dined at many locations in different states. This particular location has got to be by far the most. Unwelcoming and disgusting location. The management was extremely rude. It baffles me why the corporate level cannot get a handle on their individual stores.
… moreDan
It’s hard to believe how bad Chipotle is. This place is literally overflowing with trash. Like the trash can was so full that trash was actually falling onto the ground or being stacked on tables. Besides that, they did not have steak OR vegetables. This was at dinner time on Saturday, not like it was some weird time when people don’t eat food. It’s not like they were cooking it and it was gonna be ready in a minute, they just simply didn’t have any. But beyond all that, probably the worst part is the attitude at Chipotle. When you go in there to buy a burrito it’s like they get angry at you. They also fight amongst themselves behind the counter about who should be doing what. It really is hard to believe how trash Chipotle is here.
… moreCaryse Center
Whenever we order pick up here nine times out of ten the order is incorrect. Most recently I got a quesadilla not only did they put the wrong meat in but it was also completely soggy to the point where I couldn’t even pick it up Without the contents falling out. Very Frustrating when you get all the way home after picking up an order to see it’s so incorrect to the point where you dont even want to eat it.
… morejohnny byrd
Really polite, and very good food. I asked one of the employees to make whatever they wanted, and that I am just hungry, and I can say she more than just delivered. It was delicious. Just fantastic customer service.
… more