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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Your local Sterling Subway® Restaurant at 20789 Great Falls Plz brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Tuesday | 8 AM–9 PM |
| Wednesday | 8 AM–9 PM |
| Thursday | 8 AM–9 PM |
| Friday | 8 AM–9 PM |
| Saturday | 8 AM–9 PM |
| Sunday | 8 AM–9 PM |
| Monday | 8 AM–9 PM |
Address and Contact Information
Address: 20789 Great Falls Plaza Suite 166, Sterling, VA 20165
Phone: (703) 430-3803
Order and Reservations
Order: Order online
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Reviews
Lyndsey Creamer
We have been patrons of this subway for many years and typically I wouldn’t write for this but it has been a situation getting worse so I am warning. The man and woman who owns the store are a nice local couple… but the woman is nice and pleasant, the man is ALWAYS rude and not pleasant. Most recently, they clearly don’t like all the free subs because they try to nickel and dime and charge on top. For example, they removed the fountain soda from their options for online orders, but then if you want a soda, they up charge you and lie about why. Their menu in the store clearly states it but they like to play around and decide what they want. The man continues to get ruder and they like to make their own pricing. Good times. Maybe stick to the menu and don’t try to screw your return customers with up charges.
… moreGigi NOVA
I’ve been a loyal customer of this Subway® location for over 10 years, and I truly can’t say enough positive things about it. The owners have consistently been kind, respectful, and attentive, making every visit a pleasant experience. The shop is always clean, well organized, and my online order is prepared exactly as requested. I especially appreciate that this location has had the same owners all these years—it’s been a reliable and welcoming staple in our weekly lunch routine. Thank you, Subway Great Falls Plaza, for your continued excellence!
… moreWesley Caparratto
We want to thx the team here at this subway. We always have great experiences! They’re quick and accurate, the store is clean, and always in tip top shape. And it’s in our opinion, this is the best subway around! Thx you for your unwavering hospitality and excellent services. See you all again soon!
… moreVale CMIV
Service is horrible at this location, the lady was Rude. Didn’t greet, neither made an eye contact. I asked politely for chipotle sauce in one half, she ignored me, I asked a second time she responded “I heard you “ and she started talking on her language. She was by herself so I asked where is your manager she responded back using a high tone of voice “ I am the Owner “ so I continued to asked if this is how she treats the customers and she said YES BECAUSE YOU ARE CHEAP USING COUPONS. And she proceeded to say leave, leave. Subway should consider discontinuing their business to people like this female owner. Worse experience ever. I will never go to this location again.
… morerozita
I’ve given this Subway location multiple chances, but the customer service has been consistently disappointing. Each time I’ve used a coupon, the same employee has given me attitude and made comments like “coupon again?” as if I’m doing something wrong. A coupon is still business, and there’s no reason to talk down to customers for using one.
On top of that, she overcharged me for a sandwich that already includes bacon (Chicken Bacon). Instead of ringing it properly, she charged me separately for chicken and then again for bacon. When I asked about it, I got more attitude instead of help.
This is the closest Subway to my home, but after these experiences, I won’t be returning. Respect and proper communication should be basic customer service.
… moreOn top of that, she overcharged me for a sandwich that already includes bacon (Chicken Bacon). Instead of ringing it properly, she charged me separately for chicken and then again for bacon. When I asked about it, I got more attitude instead of help.
This is the closest Subway to my home, but after these experiences, I won’t be returning. Respect and proper communication should be basic customer service.
Vanessa Runnalls
Basic human decency is responding when someone says “Good afternoon” and “Thank you.” For customer service, the person working ideally would initiate this, but at the very least would respond to a customer. The woman who works here is incredibly rude and never replies when we greet or thank her, always acting as if our presence irritates her.
… moreKayla Grady
The restaurant was completely empty. The owner (lady) let out a huff when she had to get up to make my sandwich. As I was asking for my toppings she seemed to get upset that I asked for more ingredients i.e extra lettuce and extra onion. Then as I am naming off the rest of my toppings she motions her hand to tell me to hurry up & keeps saying “what else” aggressively. I pay for my food and she purposely does not give me a receipt
… moreFaramarz Nazari
I’m a regular customer at your store, but I’ve had a bad experience several times with one of the managers. Every time I go to order, she asks me before I even place my order if I have a coupon. If I say yes, she gives me less food, especially the chicken in my Subway. But if I say no, I get the proper amount of food like a normal order.
… moreKeon White
Food was great. Customer service was awesome! Lady here opened her store for me for breakfast and she was not even opened yet. Very clean subway!
… moreSumit M
This place is horrible. They give you less food all the time. If you ask any toppings extra they ask me they cannot put extra. OMG. this people should not be working this business. They asked me not to put more wth. This people are crazy. Do not go there.
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