Crystal D.
It’s kind of hard to communicate with the employees there what you want to order. Just overall poor customer service. I only ate at this location because I was with my my client and that’s where he wanted to have lunch but this will be the very last time I ever do business with them.
… moreMaria
On September 29 about 6:10 to 6:14pm, my mother visisted and purchased two subs. On one of the subs she was asked for extra vegetables but the man put so much on the sub that you cannot eat it. It looks like a salad thrown on top of bread. He couldn’t even close the sub. I didn’t go in with her so i was not aware of this until I took her home and she opened it. I was appalled when I saw it and told her we were going back up there immediately. I came back to the restaurant to get them to redo it but the man refused trying to blame my mother. He continued to not listen to us so i did get loud with him as I was disgusted that this man would fix her a sub such as that and refuse to fix it. He ignored us and went on to service other customers. After a few minutes, the other staff member fixed her sub, which I appreciate that, but the customer service here is appalling. I have always come to this subway and never had that happen so I was very surprised by his behaviour. All he had to do was apologize and gives us our money back if he didn’t want to redo it. Also, if she really did ask for too much, he could’ve just told her that the sub won’t be able to close and fixed it properly. I will not be coming to this location ever again. I have filed a complaint as well.
… moreJennifer Spence
DON’T KNOW WHO THESE NEW COWBOYS IN ARE BUT THERE DOING A CRAZY GOOD JOB THE WAY THIS MAN MADE MY SANDWICH I HAD TO CHECK THE ADDRESS …ALL I KNOW IS THIS LOCATION DID A 360 …FAST …CLEAN …FRESH JUST LIKE THE COMMERCIAL NOW … AND I JUST CAN’T GET OVA HOW AM SHIFT MADE MY SANDWICH… CHECK IT OUT… STAY FRESH
… moreTodney Smallwood
On the tuna foot long sandwich, I asked for mayo — instead of putting it on the side of the roll, they slathered a thick layer of it on TOP of the sandwich! ♂️
… moreJ.T. Thornton
The food was very good (I tried the new Mexicali minus avocado). The service was lacking though. The couple before me received the food but the 1 cup for their drink. The cashier put a cup for me so I gave my cup to the people in front of me and the cashier tried to charge me again. I protested and she continued to get me to have me swipe my card before she gave me the drink cup even saying that I wouldn’t get anything if she wouldn’t charge me for a 2nd drink cup. Needless to say, I got all that I paid for…..but watch out for the shady female cashier.
… moreMichelle will get you arrested, stop it!
I love subway sandwiches, but lately the breads have been too dry when they put it in the oven, and it cuts your mouth up when you try to eat the sandwiches. I’m not a fan of that, so it’s a 4 for me.
… moreZo
This subway does NOT deserve any star at all NOT even ONE because they act as if they don’t understand or comprehend English which is mind blowing considering they are working at an inner city establishment with a worldwide name such as SUBWAY… man jus bring bac Jared & get a new manager that one blows!!!!! The location @ Reistertown Rd & Roger’s in the shopping center next to lil Caesars Pizza, they suck!!!!!!!!! 4REAL!!! They don’t deserve a star but these people won’t let me post unless I give at least a star!!!!
… moreRobin 1125
This Subway is the pits the young lady behind the Counter is OK however I used to bathroom there to wash my hands the bathroom was filthy The light switch on the wall had all kinds of hand prints and germs They have a limit of 20 minutes to eat your food I’m glad I don’t live in that neighborhood because the neighborhood is not safe where I do live the restaurants Give you 30 minutes to eat however this restaurant does not have enough tables because I observed two women’s just sitting there who never ordered anything so we stood in the floor for about 5 to 10 minutes waiting for a guy to finish eating so we could sit down to eat our food
… moreAmy Madigan
The people who work at this location do not understand English very well, so it might take them a while to understand exactly what you want. The food is fine.
… moreJujuan Bonaparte Allen
I hate the fact that Pennsylvania and North Ave. has the BEST Subways store in Baltimore. The staff keeps me coming back just because they make my sandwiches with love.
… more