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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Modern, sizable Japanese spot for teppanyaki fare cooked at tables, plus sushi & tropical drinks.
Hours
| Tuesday | 11:30 AM–9 PM |
| Wednesday | 11:30 AM–9 PM |
| Thursday | 11:30 AM–9 PM |
| Friday | 11:30 AM–10 PM |
| Saturday | 11:30 AM–10:30 PM |
| Sunday | 11:30 AM–9:30 PM |
| Monday | 11:30 AM–9 PM |
Address and Contact Information
Address: 1201 Broadway, Saugus, MA 01906
Phone: (781) 233-8887
Website: https://www.tokyosaugus.com/
Menu Photos
Photo Gallery
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Reviews
Destiny Wright
I love trying different hibachi restaurants and this one was one of my least favorites. The restaurant and atmosphere itself were nice even though I did feel like the food was overpriced you have to pay extra for fried rice and you have to pay for Yum Yum sauce they also added the gratuity for a party of 2. My friend’s chicken and steak were overcooked thankfully Management did accommodate and removed them 2 from the Check overall the experience wasn’t the best and not the worse. I did enjoy my food for the most part the steak was slightly overcooked
… moreAlexis Anderson
Food was good, but the experience was disappointing.
The food overall was great — credit to the chef for that. However, I’m giving 2 stars because of how the situation was handled.
I was given complimentary soup, took a sip, and gave some to my son before noticing a bug floating in it. I immediately let the waitress know, and while she did take the soup back and offered another, there was no apology or sense of concern. After that, I didn’t feel comfortable drinking my $8 smoothie (which I also wouldn’t recommend), and I could barely eat my meal — I just felt grossed out.
I stayed polite the whole time and quietly asked to pack my food and requested a discount due to the bug. I was told, “You didn’t even touch it,” — which wasn’t true — but more importantly, a bug in food is unsanitary no matter what.
What bothered me most wasn’t the bug, but the lack of empathy or professionalism. I wasn’t treated with care, and I could tell I was being gossiped about by staff — even if I didn’t understand the language, body language and tone say a lot.
They eventually removed the smoothie and gave me 10% off, which I appreciate, but the way the situation was handled left a bad taste in my mouth. None the less was visibly angry that I didn’t want to tip after such experience. Unfortunately, I won’t be returning. Do better by your customers and quit making them feel like an inconvenience, as soon as they walk through the doors.
… moreThe food overall was great — credit to the chef for that. However, I’m giving 2 stars because of how the situation was handled.
I was given complimentary soup, took a sip, and gave some to my son before noticing a bug floating in it. I immediately let the waitress know, and while she did take the soup back and offered another, there was no apology or sense of concern. After that, I didn’t feel comfortable drinking my $8 smoothie (which I also wouldn’t recommend), and I could barely eat my meal — I just felt grossed out.
I stayed polite the whole time and quietly asked to pack my food and requested a discount due to the bug. I was told, “You didn’t even touch it,” — which wasn’t true — but more importantly, a bug in food is unsanitary no matter what.
What bothered me most wasn’t the bug, but the lack of empathy or professionalism. I wasn’t treated with care, and I could tell I was being gossiped about by staff — even if I didn’t understand the language, body language and tone say a lot.
They eventually removed the smoothie and gave me 10% off, which I appreciate, but the way the situation was handled left a bad taste in my mouth. None the less was visibly angry that I didn’t want to tip after such experience. Unfortunately, I won’t be returning. Do better by your customers and quit making them feel like an inconvenience, as soon as they walk through the doors.
Amanda Camargo
We went to this restaurant to celebrate my son’s birthday, but unfortunately the experience was disappointing.
The food was just okay — nothing amazing or memorable for such a special occasion.
What really shocked us was the lack of hygiene. The employee who prepared our food at the hibachi table was wearing visibly dirty clothes, which made us very uncomfortable since the food was being cooked right in front of us.
In a restaurant, especially with hibachi service, cleanliness and presentation are essential. Unfortunately, this completely affected our experience.
… moreThe food was just okay — nothing amazing or memorable for such a special occasion.
What really shocked us was the lack of hygiene. The employee who prepared our food at the hibachi table was wearing visibly dirty clothes, which made us very uncomfortable since the food was being cooked right in front of us.
In a restaurant, especially with hibachi service, cleanliness and presentation are essential. Unfortunately, this completely affected our experience.
Cristian Feliciano
Food was great,so fresh that sometimes it’s cooked right at your table. The mushroom soup was tasty all the while packing a small hint of spice. The salad was fresh with a tasty house dressing. The chief was amazing,he had all the tricks with great tasting food. The experience is something to remember and a reason to return. With such a first time experience I am definitely coming back with my family and will enjoy watching it all unfold all the while my food is being prepared.
Post script- my next visit will provide more pictures of what is offered as an appetizer as well as plated food presentation.
… morePost script- my next visit will provide more pictures of what is offered as an appetizer as well as plated food presentation.
G Pearson
Service was friendly and efficient. For me the flavor left a little to be desired with the hibachi and portions were small on the meat. If we go back, I’d probably try their hot pot. That seemed to be the most popular thing around us.
… moresavanna ceruolo
Me and my 2 friends went to habachi, there was two total amounts and we kindly asked about it. They told us that it was automatic tip after we already paid the chef $15 and that we still have to pay another $15 dollars. We told them how we already paid the chef a tip and still was told we still have to pay. We got a ridiculous amount of attitude and was being hovered over. Will not be coming here again.
… moreErica Buckley
I love this restaurant we go every other week on a Friday all the servers know what we order . The chefs are amazing .
… moreOssy Macary
They have different prices everywhere. They have two menus in the restaurant with different prices, which differ from the menu online. Update your website, and the customer service is terrible. I asked to speak to a manager about this issue and the host refused.
… moreAlec Szczerbinski
Food & drink was fantastic- fried rice in particular was absolutely phenomenal. Service was great. My daughter had a blast and loved the hibachi. Zero complaints about our visit to this establishment.
… moreDebra Hahn
Had a great time! Lunch prices are very reasonable. Surprised nobody has mentioned that they don’t have yum yum sauce! That was the only negative. Our chef was funny and upbeat and made sure we all had a great time!
… more