Thomas Mullay
Today I walked into the shop wanting some good food after a long day at work. I walk in I am greeted by every member of the crew I order a giant 13 Mike’s way no lettuce no juice add pickles banana peppers and mayo the one on the slicer this evening which I believe was the night manager was very inviting we talk sports every member of the crew had a smile on their face I would recommend the sandwich shop to everyone I know and I will definitely be coming back oh and they’re always stocked on their mini cookies brownies and regular chocolate chip cookies which are always delicious
… moreDorothy Astorga
When I arrived at the store there was ONE family there. Order was supposed to be ready at 7:50pm. TWENTY-FIVE minutes later, I finally get my sandwich. People came and went, picked up other orders. Staff was so slow, the one at the front did basically nothing, just opened bags and provided no help, honestly probably shouldn’t work there. I’m always understanding of service workers, some things they control. But 25 minutes? Every other time I have been there I walk in, get my bag off the shelf and leave. Oh, and there was some random chicken in my sandwich (not supposed to be there). I’ve never wanted to not go there, but here I am. Sad.
… moreEric
I’m so glad we have a Jersey Mike’s in Pocatello now! Finally, a place to get some good quality subs!!
I went here Saturday night, the 4th, after they had just recently opened earlier that week. I was very pleased with the service. They were pretty busy, and there was a long line. But they moved people through it quite quickly, I must say!
I ordered the Giant Big Kahuna Cheese Steak, which meant it had to be grilled and the subs are made to order. I’d say it took no longer than 20 minutes from the time I ordered, to the time I received my sandwich.
Good clean atmosphere. Very impressed with the staff working there! They were super friendly, funny, and helpful. It was definitely worth the wait. Jersey Mike’s is 1,000 times better than Subway or Jimmy John’s, in my opinion, and the Philly Cheese Steaks are to die for! I’d recommend Jersey Mike’s to anyone! I will definitely be coming back for more delicious subs!
… moreDmanfisher
Sandwiches are always really good here. One of the employees was making me uncomfortable thought and also wasn’t the most well kept. I could smell him from across the counter and while he was in the lobby. He also went into the restroom 3 times while I was there? It’s not the first time he in particular had made me uncomfortable. Would get food here but maybe consider takeout or delivery.
… moreAC
Had to wait for a bit then They rushed us through the line. They didn’t offer any cheese so we weren’t sure if they had any cause we didn’t see it out. They were out of alot of things at the time. You can order food a jersey Mike’s way or you can have it your own way. I ordered my way and it got made and then it sat there for 5 minutes while they moved onto the next person’s. So my first sub was already set to be checked out but my 2nd sub was just sitting there made open not wrapped up. I’m not sure why they just moved on to the next people and didn’t wrap it up. Once it fell open and food fell out of it they finally wrapped it up and checked us out. It did have alot of food inside the bread so it was way worth it but service could have been a bit better.
… moreNeon Genesis
It’s awesome to finally have Jersey Mike’s in Pocatello! It wasn’t as busy when we came in but we were immediately greeted by the employees. A lot of them were new so please be patient. The Chipotle Chicken was fresh and tasted good. Their chocolate chip cookie was one of the best that I’ve ever had. The location is awesome because it’s easy access and near ISU. This is a great addition to the area. Would definitely come back.
… moreJakab Loomis
If you guys mess up my sandwich, how about telling me and letting me know it’ll be a wait to make it right rather than just trying to take off all the stuff you erroneously put on. Especially when it’s sauce that soaks into the bread. Waste of $15 and terrible wait time to get the incorrect thing.
… moreJen Chacon
The staff has a crappy attitude tonight and appears to be not getting along. 3 employees there and only 1 was working. I’m so glad I didn’t tip when I placed my online order. The place was a mess so that was concerning. Update: Got home and the sandwiches had finger prints of mustard all over and remnants of what was on the counters. I called and spoke to the manager and they did give a refund. Definitely won’t be back and hope the Healrh Department stops in some evening.
… moreEugene Manalo
I’ve been waiting for Jersey Mike’s to open here in Pocatello. It’s worth the wait! The subs are great, and they have some of the friendliest staff in town!
… moreDereck Nowland
Bad taste to the sandwiches we did not like it and not that good of service got our order wrong had to wait for another few minutes and the price was too high 90.00 for four sandwiches .. .
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