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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Sunday | 9 AM–10 PM |
| Monday | 8 AM–11 PM |
| Tuesday | 8 AM–11 PM |
| Wednesday | 8 AM–11 PM |
| Thursday | 8 AM–11 PM |
| Friday | 8 AM–11 PM |
| Saturday | 8 AM–11 PM |
Address and Contact Information
Address: 220A E Main St, New Britain, CT 06051
Phone: (860) 503-8001
Website: http://subway.com/
Order and Reservations
Order: Order online
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Reviews
Jimmy L.
Started coming here because the west main location was constantly out of meat or bread etc…
This one is very different, every time I have come they have the food I ask for, the person behind the counter recognizes repeat customers and learns their orders! She remembered I get bacon on my sandwich when I forgot to ask! Blown away by the exceptional customer service, you don’t see that much anymore.
… moreThis one is very different, every time I have come they have the food I ask for, the person behind the counter recognizes repeat customers and learns their orders! She remembered I get bacon on my sandwich when I forgot to ask! Blown away by the exceptional customer service, you don’t see that much anymore.
Homer Griffin
I went here for 2 foot longs pick up and when I got home and ate 1 half of my chicken sandwich and I bit into a bone. I was grossed and more from this experience. Reasons why I don’t go here. I contacted Subway on 11/3/25 and it’s 11/8 and they has yet to contact me about this. SMH
… moreMancini T
I bought a foot long tuna on my lunch break.
I went back to work and started eating it.
It tasted like the tuna was bad. You know when tuna is old it tastes very fishy.
I was starving so I did eat half but only because I was so hungry. I tried to call the restaurant to let them know about the bad tuna but it rang and rang.
When my shift was complete, I returned to the store and the woman told me I didn’t buy it there. I had to pull up the purchase on my phone to show her. I told her the tuna is bad and that I wanted my money refunded for the un eaten half of the sandwich.
She said the tuna isn’t bad and that she wasn’t going to give me my money back.
I left the half of the uneaten sandwich and left. So I paid for a footlong that I only ate half of and the restaurant has the other half.
I reached out to subway online and they have yet to respond to me and this took place over 30 days ago.
Lesson learned. Don’t go to subway and make tuna sandwich in your house!
… moreI went back to work and started eating it.
It tasted like the tuna was bad. You know when tuna is old it tastes very fishy.
I was starving so I did eat half but only because I was so hungry. I tried to call the restaurant to let them know about the bad tuna but it rang and rang.
When my shift was complete, I returned to the store and the woman told me I didn’t buy it there. I had to pull up the purchase on my phone to show her. I told her the tuna is bad and that I wanted my money refunded for the un eaten half of the sandwich.
She said the tuna isn’t bad and that she wasn’t going to give me my money back.
I left the half of the uneaten sandwich and left. So I paid for a footlong that I only ate half of and the restaurant has the other half.
I reached out to subway online and they have yet to respond to me and this took place over 30 days ago.
Lesson learned. Don’t go to subway and make tuna sandwich in your house!
Brandon Campana
So I walked in and looked at the menu board for a moment, then stepped in line ready to order.
I sat there for 2 minutes waiting for the older lady to finish angrily speaking to the younger lady in a foreign language before being acknowledged. I asked for a my order then the younger lady just walked away for a minute. Then she came back and started making my sandwich. Not sure where she went but whatever.
I had ordered a combo so it came w a soda and 2 cookies. I told her the 2 cookies I wanted and then she just completely picked 2 different cookies. I was too tired to argue. Then I went to pour a mt dew from the fountain, and it has a hint of raspberry tea. Clearly someone mess up up replenishing the soda and instead of cleaning the lines just unhooked the tea and put on the mt dew.
I finished my sandwich and then went to use the restroom but it was locked. I walk back to the front and the lady says I have to lift the handle up to get in. It’s permanently locked but never locked at the same time.
Some people should not be allowed to own or manage a restaurant even if it’s fast food.
… moreI sat there for 2 minutes waiting for the older lady to finish angrily speaking to the younger lady in a foreign language before being acknowledged. I asked for a my order then the younger lady just walked away for a minute. Then she came back and started making my sandwich. Not sure where she went but whatever.
I had ordered a combo so it came w a soda and 2 cookies. I told her the 2 cookies I wanted and then she just completely picked 2 different cookies. I was too tired to argue. Then I went to pour a mt dew from the fountain, and it has a hint of raspberry tea. Clearly someone mess up up replenishing the soda and instead of cleaning the lines just unhooked the tea and put on the mt dew.
I finished my sandwich and then went to use the restroom but it was locked. I walk back to the front and the lady says I have to lift the handle up to get in. It’s permanently locked but never locked at the same time.
Some people should not be allowed to own or manage a restaurant even if it’s fast food.
Jamel Kelley
Placed an order, was charged got to the store was told order didn’t go through got Told call my bank if I wanna get my money back… Lady didn’t seem to know anything
… morePaul Albert
They completely screwed up my order that was sent for delivery instead of giving me what I ordered which was a toasted turkey cheese grinder with no vegetables they gave me the complete opposite!
… morePhil Pasco
Nobody spoke english, guy had no idea what he was doing, didn’t make what I asked for, I asked for it toasted, they told me I had to wait 5 minutes for the oven to heat up, left without my sandwich after 5 minutes and the oven was only half heated up, probably would have had to wait 10 more minutes because they would have messed up the veggies too no doubt. Tried to be charitable and give them a chance but this is unacceptable.
… moreJayla Gonzalez
The manager was super rude and very unprofessional. Tried using a coupon I had for two footlong sandwiches and she tried to lie saying that it was only for a certain type of sandwich and to read it again and it didn’t say that at all. She didn’t even want to accept my coupon for 1 free cookie. I came back to address her about this and she then said that they advertise the coupons but she doesn’t want to accept them because “she wants to make money” that’s false advertising. I went to another subway and used the coupon completely fine! Don’t bother coming here
… moreAli Dior
If I could give this place, less stars I would. I went in here . Not only was I standing at the counter for more than 10 minutes, but another African-American customer came in and was standing there and decided to leave when no one came out to service us. Finally when two older women come in who were not African-Americans the two Indian women come out of the back and are so ready to service them. I was so upset because I was standing there for more than 15 minutes and I had to leave because I needed to catch the bus. they were smiling and laughing, and were so ready to greet the other people and not me. I would give them zero stars, and I already filed a complaint with corporate against them.
… moreJose Cruz
I wouldn’t even give one star, but that is the minimum required to leave a review. The Indian woman there, she could be the manager and looks to be in her mid thirties to mid forties, is very rude and unprofessional. One time I went in to order something and saw that she was on her phone; so, I asked her to wash her hands. She became very upset and told me to take a shower. Not that it should matters, but I take a shower every day. She showed to be unprofessional, rude and doesn’t prioritize having clean hands.
… more