T M
This is the worst location of Philly pretzel factory, not only did we waste our time while the girl was making 4 pretzel dogs, we decided to try them right away and the dough on 4 pretzel dogs was raw, we went back to show her and have her redo these 4 pretzel dogs. This was my worst experience with pretzels. There is one girl here who takes the order and she also cooks everything. Will never come back here again. So bad !!!
… moreRachel Milito your Realtor
If anyone knows me they know I love a GREAT soft pretzel. I made a last minute order and called 3 locations. Clifton made it happen for me and I was SO EXCITED! ( I’m sure people at the party were too! ) Kind service & very quick. It was definitely a busy morning here for super bowl but they were very organized and prepared for the rush of people. Pretzels were great ! sides are the best ! Lots of parking !
… moreMahmoud Saeid
Very nice and helpful staff. I ordered a small rivet tray and they got it done in the form promised. Pretzels were hot and very tasty
… moreMarc
Placed an order online for a small rivet tray. Got there and the girl was on her phone sitting there and didn’t see the order receipt. It was just sitting there in the machine. I had to wait an addition 20 minutes and she had an attitude the entire time like I’m bothering her. Very unprofessional!
… moreA T.
First time ordering a small tray for NYE. They gave nacho cheese, but I ordered plain chedder. The adults and kids didn’t want to eat it as it was way too spicy! Half tray wasted as no one wanted to eat plain pretzels without dip. Called and spoke with the manager who could care less lol.. But she will forward my message to the owner. Never again.
… moreMaleka Blaize
Had a last minute order to fill, the lady at the front I think her is is Christina assisted me and ensure my 5 dozen orders was fulfilled the same day? Pretzels are fresh and tasty
… moreA Z
Drove 30 minutes to be closed! Website said 6pm… On the door it shows 4pm summer hours. Contact Google and change your hours! I’m disappointed
… moreDanyel Laurent
Thank you Thank you! Placed an order for my Super Bowl party and the cinnamon sugar rivets stole the show! If you have not tried them yet, what are you waiting for?
… moreBrian Osetek
Love this place! Friendly staff, always something yummy to eat. Weekly specials, the Crowd Pleaser is a no-brainer!
… moreTim Dog
Stale old pretzels. Even close to closing time I’ve never got pretzels from a Philly Pretzel Factory that were this bad. Either make fresh pretzels that might not sell buly closing, or close earlier, but don’t sell old stale pretzels. Service was very good though.
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