Costa Vida Fresh Mexican Grill

  3.8 – 115 reviews   • Mexican restaurant

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At Costa Vida Fresh Mexican Grill in Orem, fresh just tastes better. Costa Vida Fresh Mexican Grill serves up made-from-scratch meals using fresh, quality ingredients. Enjoy sweet pork burritos, grilled chicken tacos, hand-rolled enchiladas, crisp salads, and more—crafted right in front of you for bold, crave-worthy flavor. Whether you’re dining in, grabbing takeout, ordering delivery, or planning an event with catering, Costa Vida Fresh Mexican Grill has you covered. Don’t forget to join our Costa Rewards program and start earning points toward free food every time you visit!

Laid-back counter-serve Mexican chain with Baja-style tacos & burritos, plus gluten-free options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Costa Vida Fresh Mexican Grill 84058

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Reviews

Jason Hunter
Paid full price for less than half of a nacho. Literally had 3 pieces of chicken and a hand full of chips and some cheese. RIP OFF!!. When I questioned them about the size they said it did look small but did nothing to fix the issue.
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Heaven Scriptwriter
so the cashier the first one that I went in line was really rude to me for no reason. I asked if I could sub the pico for lettuce she said in a very upper up way no. And I don’t mind being told no but the way that she said, it was very rude for no reason.

and I felt like she was instigating the other workers.

I felt to record an audio form just in case she said anything else to me. And she accuse me of stealing soda to her other coworker. I was getting water. So it’s on audio form of her telling her other employees that I’m stealing soda, which is not true I didn’t steal soda so I confronted her about it and I said why are you saying that I’m stealing soda I took water and then two of the employees gaslight me in pretend like it was all my imagination. But anyway, I recorded this and I want to send it to the manager because there’s no reason to be that rude to customers
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Kruse Collins
Fast service, the staff is very kind and outgoing. They’ll go out of the way to make sure you’re squared away. Very clean atmosphere, and they’re not sloppy when it comes to them making your food. We get the chicken salad, no cheese on top. This is our personal favorite Costa Vida.
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Bryan Lazo
I am SOOOOOOOOOOOOOOOOOOOOOO sick and tired of a bunch of entitled college students lacking customer service.

So, the Costa at University is not much better. Being in there was one of the most horrible experiences of my life. I would much rather be naked in a snowstorm than go back to that Costa Vida.

Anyways, the first person on the line doesn’t ask me how I’m doing. He literally just says “what are you ordering?” and he has to ask my order twice when I CLEARLY TOLD HIM WHAT IT WAS.

To make matters worse, the cashier was talking to his friend. He seemed excited to talk to his friend but not excited to talk to me.

As good as Costa Vida is, it’s not worth the customer service they deliver. Their Director of Operations needs to do something about this. We all have issues. It doesn’t mean we shouldn’t let that be an excuse to not do a good job.
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JL
Workers act like they dont want to be here and aren’t very friendly.
Food wasn’t fresh
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L S
Don’t get cheese on top of your burritos because they don’t properly spread it out on top of the burritos and their conveyor oven id too short and they don’t roll the burrito wider so its short enough to fit better. None of them know how to drizzle sauces and blame the ladles. The pico is usually only 1-1.5 oz instead of the 2oz it comes with. If you ask for light lettuce they pit the normal amount which means they stack it up when it’s normal amount. And if you tell them it’s too much they still leave it in there instead of taking some out for you. Also they never offer a bag and unless you know they have them then you assume they don’t have any instead of asking. Also their prices are weird because they aren’t underneath the corporate, most college campus ones aren’t. Also a good chuck of the time the chicken is kind of burnt and the rice isn’t recently switched and is hard to eat.
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EL Jimenez
They have the little tablet order yourself device. Ordered a large nachos. After tax is 12. At other locations I feel ripped off. But here my food was extra yummy and I was able to add onions, cilantro, tomato’s and a lime wedge plus my salsa which I thought was nice.. like the old days before big companies started robbing us, civilians. I wish I could boycot like I did dunkin and Starbucks. But it’s just too yummy . I read other reviews and I’m glad my experience was positive. Maybe they are stepping it up, as they should!
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Pam Rarick
Their food is always fresh and made to your specifcatons.. I had a salad that had my choice of meat, beans, rice, and of course lettuce. It was ample and delicious!
There are many choices to please most anyone!
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Tyler Parry
There portion sizes are by far the smallest then any other costa vida I have been to!
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Shayne Curley
I enjoy the days I accidentally forget my lunch or dinner at home. I know that UVU had a delicious Costa Vida in the cafeteria to get me by!
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