Paul P
03/31/25- First thing we noticed the restaurant is a dual place with Long John Silver’s. We walked in and stood there for 10 minutes before someone came from the back to help us. The burgers were a joke! patties were dry and tasteless, burgers so messy the outer wrapper had katsup and mustard all over it. My bottom bun was even toasted inside out. The staff were rude and lazy. Skip this combo of terrible food & service!!
… moreJACOB HENSON
Stopped in to grab lunch on a trip. Walked in to a group of upset customers and a lot of employee bickering. Orders were taking far too long to be completed and most were incorrect. The manager on duty was doing her best on damage control but had nothing to work with. Seems to be the norm here. Food was just ok but definitely not worth a 30 minute wait.
… moreJudy Blauer
The food was great! The root beer floats, however were awful! We got large expecting the good ice cream filled floats. How wrong we were! They had very little icecream.By the time we got home it was all melted. Sure miss the days when we were so excited to get to go get root beer floats. Not anymore!! Very disappointed
… moreSara Cooley
Not a very clean place there was food on the floor, Had to ask to make my order. Fries were hard and not that good. Sandwiches however were good! Also had nothing to dip our fries in.
… moreRichie Sills (Richie)
If I wanted to wait 15+ minutes for my food, I would have just gone home and made something. My food would have been done quicker. This is supposed to be FAST food! No reason to wait this long in drive thru. Get it together.
Edit: At 20 minutes, after honking, they came out to tell me they hadn’t even started making the food yet. Absolutely ridiculous…
Edit 2: It took 25 minutes at the window (after paying). I did not have a big order. Just 1 simple combo. A3, no onions or pickles. Go literally ANYWHERE ELSE in town if you want food at a reasonable speed. I should ask for a refund because this is just insane
Final edit: The burger was cold and the fries were stale so they’d obviously been sitting for a while
… moreLandon Lite
This place is awful, the person in charge was super disrespectful to her employees and to the costumers. she threw our food in the bag and it got everywhere. all around a very terrible place
… moreAmanda Christoffersen
Everything was sticky and messy. The soda fountain out on the floor didn’t work so had to keep waiting for employees to provide refills. Not super friendly staff, almost acted like we were a bother. Probs won’t be back.
… moreTravis Peterson
9:20 p.m. after waiting 5 min in drive, no response. I saw an employee taking out trash and asked if it was open as Google pulled up open until 10 employees said no, we were closed. It’s nowonder the place never has any business. Last time I came in a bit after dinner and there was an employee sleeping at the table. Unless it’s a tax write-off close your doors!
… moreRick Black
Wow , I should have listened to what people are saying about this placeit is absolutely positively terrible. My wife and I went through the drive through when we went to place our order. The lady immediately cut us off and stated that it would be at least 20 minutes. This was even before we ordered. I told her that would be fine we would wait. I proceeded to placethe order but was interrupted at least 4 times as she seemed upset or mad that we were actually going to order. Keep in mind this is 5:30pm! When we finally got to the window to pay , she was slamming drinks around and arguing was some guy by the name of john I believe? But this john guy also seemed like he was mad at the world. we pulled around and 24 minutes latter I went in to ask about our food? This John guy had a confused look on his face. Went back and then tossed me my food.
For which was soggy, greasy and cold Except for the coldslaw it was warm. The Burlington Iowa long. John silver’s A&W is most likely one of the worst experiences we have had in fast food. The lady at the window and I believe the manager name is john are truly disgruntled And the food was absolutely non. Edible, and most like not not high in food safety By the looks of how dirty the store was when I walked in.
… moredonald lloyd
I’ve tried many times over the years to give this place a chance but today was the last straw. This particular business is incapable of getting an order right. They just don’t seem to care. This has happened multiple enough times that to be honest its my fault. It’s my fault for not checking the bag to make sure all the contents are there. It’s my fault for trying to go there and get delicious root beer and ok food. Don’t eat here. Don’t be disappointed.
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