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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Storrs Mansfield, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Hours
| Sunday | 5 AM–9 PM |
| Monday | 4 AM–9 PM |
| Tuesday | 4 AM–9 PM |
| Wednesday | 4 AM–9 PM |
| Thursday | 4 AM–9 PM |
| Friday | 4 AM–9 PM |
| Saturday | 5 AM–9 PM |
Order and Reservations
Order: Order online
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Reviews
Amanda King
This Dunkin is easy to go to as a college student but recently the quality has gone downhill rapidly. This is the second time I’ve received food that was cold and had to be reheated. The quantity of food has also been reduced, such as coffee and drinks clearly having more ice and cold foam to make it seem larger than it is, and one order of hash browns being FOUR (4) when there used to be more. When picking up my mobile order of food and drinks I was asked at the window if I had ordered drinks, to which after explaining exactly what I ordered they immediately brought them out to me. Mind you, my name was written on both my food and the drinks, so why ask if you already had the drinks in hand that had MY NAME on it? I don’t want to come off as a “Karen” but seriously, some further training in order handling and hospitality needs to be in place. The picture below is my order that was COLD to the touch that had to be recooked.
… moreDonna Davis
Absolutely ridiculous. Several employees working, zero acknowledgement of people waiting at the order counter. After about 15 minutes, someone finally told everyone waiting for service to order thru the electronic kiosk. A little interpersonal communication might make a difference with food that’s marginal at best. This is what happens with the younger generations who learned to communicate through text instead of each other.
… moreDove F (Dove)
Twice I went for a hot chocolate, a raspberry hot chocolate, and it tastes like mop water. That’s the best way to describe it. I have no clue. I’ve never experienced this with Dunkin’ Donuts before the service is awful.
… moreKylgasfailstoexist
Oh boy… It’s Dunkin? A good one? Not really. It’s pretty boring with a so-so selection. EXCEPT FOR THE FACT THEY SEEM TO BE OUT OF DONUTS A GOOD AMOUNT. I wish I could like this place, I really do, but Insomnia takes the cake. Go to Insomnia Cookies for sugar, not this dump.
… moreHonest Reviewer
First time there I ordered what I always get at any other dunks but today they were pretty oblivious. I always go inside to ask for “a large frozen coffee with the holiday cookie signature flavor, a shot of espresso, and whipped cream with all the fixings that usually comes with a signature latte. I told the guy twice behind the counter but didn’t seem to understand my English very well so I told him he is probably going to make it wrong. When I got it it was wrong so I said “i told you you wouldn’t make it right even after I explained it twice because its not in the menu, its a custom order…” The girl behind the counter that made it came at me with attitude and said I didn’t ask for it the right way and was trying to “make things complicated’ when she wasn’t even listening to me repeat my order to make sure they didnt mess it up. My gf got so embarrassed by the workers attitude that she wanted a refund and didn’t even give her all the money back. The manager stepped into the situation too late after the damage was done from the worker’s awesome attitude.
This is how I ask for it and how to make it:
Lg Frozen Coffee
Add Holiday Cookie Flavor
Add shot of espresso
Add the fixings that come with the signature latte to the top. Thats it.
Not confusing at all.
Add it to the menu so there’s no confusion because I’m not the only person that orders a frozen coffee this way just for them to mess it up 99% of the time.
I told everyone waiting in the drive thru to leave after what they did to us and they would be treated the same way when they get your order wrong. Some people that were waiting over 15 minutes left and I laughed.
We called corporate and we wont be going back there again. Thanks for wasting our time.
… moreThis is how I ask for it and how to make it:
Lg Frozen Coffee
Add Holiday Cookie Flavor
Add shot of espresso
Add the fixings that come with the signature latte to the top. Thats it.
Not confusing at all.
Add it to the menu so there’s no confusion because I’m not the only person that orders a frozen coffee this way just for them to mess it up 99% of the time.
I told everyone waiting in the drive thru to leave after what they did to us and they would be treated the same way when they get your order wrong. Some people that were waiting over 15 minutes left and I laughed.
We called corporate and we wont be going back there again. Thanks for wasting our time.
Matthew
Service is lacking customer service is so much worse waited. 20 minutes on a sandwich Most of the crew was, yeah, either on their phone or off in their own little world doesn’t seem to have any anything. Managerial oversight of any kind corporate needs to. Seriously? Look into the store and do a revamp on all employees and management
… moreDebra Jean
I gave 2 stars to the atmosphere bc this location needs a good renovation. Its not a welcoming DD, you can do better. Why isn’t there a DD building in this area? Both DD are within gas stations and BOTH are in need of renovations. YUCK!
My review is not a reflection to the service or food. The DD staff are always respectful and professional when I do get my DD fix.
… moreMy review is not a reflection to the service or food. The DD staff are always respectful and professional when I do get my DD fix.
S AM
Shout out to everyone working there today during the heat wave. All very friendly and kind, and they got the perfect ratio of syrup in my drink.
… moreNick Dct
Dean was very friendly and personable when handling an issue regarding another Dunkin that I had mixed up with this location. Great customer service & above and beyond help!
… moreA
Definitely lost a customer tonight. Mistakes happen, but whatever they did when they remade my frozen coffee made it worse. And when I had to remind the employee to add whipped cream she huffed and turned around. I shouldn’t feel bad asking for what I ordered.
… more