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✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Welcome to your McHenry Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 1911 N Richmond Rd, McHenry, IL 60051
Phone: (815) 669-1980
Website: https://www.chick-fil-a.com/locations/il/mchenry-il?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
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Last Updates
Reviews
Alex Corona
The first time I came here in the past month and they forgot my nuggets and it was an inconvenience. Gave it another try today and it was good except the black spot in this nugget made me feel queasy. Overall friendliness is good and my order was correct today.
… moreDeb Widzisz
Ordered chicken nuggets for a school event and the kids loved them! I was able to order ahead with the store manager, who was very helpful, and have them ready to go when arrived. Service was great.
… moreAmanda Brotko
Was a great start to a good place to eat. First day. Chicken mini , hash browns and lemonade. Delicious. Those mini are so good I love the lil biscuits they are on
… moreSteven Smart
The food is solid as it should be (when the order is right). But I really hope this location fixes its service issues which have been consistent almost every time I have been there since it opened. It is the kind of stuff that is turning me away, as I would rather drive to Crystal Lake honestly. It just does not meet the standard that every other Chick Fil A I have been to does. Quick, efficient, organized and extremely friendly. The people are friendly enough here, but that is really the least of my concerns. The drive through line drags and waits for food are long no matter how many people are there. And then to top it off, when you get your food and your meal is wrong (my fault for driving away), that is frustrating. Has happened twice now. I have come numerous times, but I fear this location is going to struggle if it continues to show major inconsistencies in service. It is just not even close to the standard of the Chick Fil A’s I have been to. Seeing quite a few other reviews similar to mine, which is affirming, but concerning.
… moreMaggie Adams
This location is AMAZING!! I’ve been several times through the drive-thru as well as dine-in services. The staff is always so delightful and the food is delicious as always. It’s clear this store is well managed and I’m so happy Chick-fil-A decided to put a location right in McHenry!
… moreFrank Noonan
I got to be honest when I heard a Chick-fil-A was coming to McHenry. I was super excited, over the last several years. My wife and our friends have really gotten me into this restaurant and I really enjoy the food and I have been at multiple Chick-fil-A‘s across the Chicagoland area and the service has always been exceptional. The food has always been good. I’ve never really had an issue with orders being made correctly. It’s usually just a I’m going to Chick-fil-A. I know I’m gonna get the food I ordered and it’s gonna be good and everybody’s gonna be friendly and it’s all good.
Since the location of McHenry has opened, I have given it multiple chances and I gotta say it is the worst Chick-fil-A I have ever been to. It feels like the staff has no idea what they’re doing the wait times are always ridiculously long no matter what time you go. It’s always between 10 and 25 minutes in the drive-through waiting for your food and all your ordering are some chicken nuggets or a breakfast biscuit. I have had multiple orders from here made incorrectly most recently. I ordered a bacon egg and cheese biscuit with egg whites instead of regular eggs and they didn’t even bother to put the cheese on the sandwich and when I went back and told him they made the sandwich incorrectly instead of remaking the sandwich they took a cold piece of cheese and slapped it on a sandwich that had been made at least 10 minutes ago, which was already cold so I got to enjoy a nice ice cold breakfast sandwich.
I am currently in line going on 20 minutes now waiting for my food and this was the last chance That I was going to give this location. And I’m literally writing this as I’m pulling up to the door where they hand you your food and I’ve been in line for 15 minutes with a mobile order and it’s still not ready. And all I ordered was a bacon egg and cheese biscuit some hashbrowns and a drink that’s it.
Honestly, I’m done with this location. It’s unfortunate because I live in McHenry and it was gonna be so awesome to have a Chick-fil-A close to my house, but I would rather drive to Crystal Lake or Algonquin and go to their locations then go back to the McHenry location.
I gave multiple chances and it’s just clear that whoever is running this location has absolutely no idea what they’re doing
… moreSince the location of McHenry has opened, I have given it multiple chances and I gotta say it is the worst Chick-fil-A I have ever been to. It feels like the staff has no idea what they’re doing the wait times are always ridiculously long no matter what time you go. It’s always between 10 and 25 minutes in the drive-through waiting for your food and all your ordering are some chicken nuggets or a breakfast biscuit. I have had multiple orders from here made incorrectly most recently. I ordered a bacon egg and cheese biscuit with egg whites instead of regular eggs and they didn’t even bother to put the cheese on the sandwich and when I went back and told him they made the sandwich incorrectly instead of remaking the sandwich they took a cold piece of cheese and slapped it on a sandwich that had been made at least 10 minutes ago, which was already cold so I got to enjoy a nice ice cold breakfast sandwich.
I am currently in line going on 20 minutes now waiting for my food and this was the last chance That I was going to give this location. And I’m literally writing this as I’m pulling up to the door where they hand you your food and I’ve been in line for 15 minutes with a mobile order and it’s still not ready. And all I ordered was a bacon egg and cheese biscuit some hashbrowns and a drink that’s it.
Honestly, I’m done with this location. It’s unfortunate because I live in McHenry and it was gonna be so awesome to have a Chick-fil-A close to my house, but I would rather drive to Crystal Lake or Algonquin and go to their locations then go back to the McHenry location.
I gave multiple chances and it’s just clear that whoever is running this location has absolutely no idea what they’re doing
Damien
Everything about this location is amazing, especially the owner!! She was amazing to my daughter and I by going above and beyond to help us find her retainer and after she saw that we were upset she gave me daughter a milkshake. Best experience.
… moreNathaniel James
I’m bummed to leave this review, but I think it’s necessary and constructive criticism. This location started off so strong in terms of the customer service aspect of operations, but has had a significant drop off over the last month. Wait times to receive an order have become extremely excessive. During Grand opening weeks the location was efficient and thorough, but has since become anything but. No exaggeration when I say for this particular visit I have been waiting for 25 minutes for a 1 meal order for carry out. I hope you don’t allow 1 location to taint such a respectable reputation for quality and service. Thanks
… moreAndy Ebert
I’ll be honest, I really wasn’t a fan of Chick-fil-A until recent. I would eat it when the family got it but then the McHe is location opened and I tried the pretzel cheddar club and that changed my mind.
The other night I ordered online for pickup. I pulled up and saw a long line and only one lane open. I thought I really screwed up and was going to wait forever. Then I saw multiple employees come out with tablets and start taking orders. The woman who came to my window was very apologetic and said something was wrong with their other lane. As always, super polite which is what Chick-fil-A is know for but there was no frustration seen on their employees faces when their night just turned into something different, no panic, just hey we are happy to serve you and make this experience a good one for you the customer.
Great job by the staff/training crew and management to ensure everyone knew what to do and take action to get the customers taken care of!
… moreThe other night I ordered online for pickup. I pulled up and saw a long line and only one lane open. I thought I really screwed up and was going to wait forever. Then I saw multiple employees come out with tablets and start taking orders. The woman who came to my window was very apologetic and said something was wrong with their other lane. As always, super polite which is what Chick-fil-A is know for but there was no frustration seen on their employees faces when their night just turned into something different, no panic, just hey we are happy to serve you and make this experience a good one for you the customer.
Great job by the staff/training crew and management to ensure everyone knew what to do and take action to get the customers taken care of!
Adam Ross
I really want to like this location, but it’s been consistently disappointing. Almost every visit, parts of my order are missing or incorrect. It’s frustrating to get home and realize something you paid for just isn’t there.
The wait times are also pretty ridiculous, especially considering it’s fast food. Even when the line doesn’t look that long, it takes way longer than it should.
The only positive is that the employees are always friendly and polite, which I genuinely appreciate. Unfortunately, good customer service can’t make up for constantly messed up orders and long waits. Hoping they can tighten things up soon.
… moreThe wait times are also pretty ridiculous, especially considering it’s fast food. Even when the line doesn’t look that long, it takes way longer than it should.
The only positive is that the employees are always friendly and polite, which I genuinely appreciate. Unfortunately, good customer service can’t make up for constantly messed up orders and long waits. Hoping they can tighten things up soon.