Rita’s Italian Ice & Frozen Custard

  4.1 – 129 reviews  $ • Ice cream shop

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Rita’s Italian Ice & Frozen Custard is the largest Italian Ice concept in the nation. With over 600 shops operating in 32 states, our popular chain offers a variety of frozen treats that will leave your taste buds wanting more! Italian Ice – our famous Italian Ice is made fresh daily, featuring real fruit flavors that burst with refreshing goodness. Frozen Custard – our rich Frozen Custard is a creamy delight. Layered Gelati – a perfect blend of Italian Ice and Frozen Custard in our layered Gelati. Blenders drink lineup – quench your thirst with our delightful Blenders drinks. Milkshakes – creamy and indulgent, our Milkshakes are a treat for any occasion. Sundaes – dive into a world of toppings and flavors with our Sundaes.

Italian ices & frozen custards star at this counter-serve chain with a range of other cold treats.

Rita's Italian Ice & Frozen Custard 18078

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ritasice.com

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Reviews

Goldie Loxx
Who doesn’t absolutely love Rita’s!?! I ordered a galati. Swedish fish and vanilla custard. So good! There was no line too, so that’s a plus! Staff was super friendly. I love this Rita’s!
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Will Perez
Why did I have only one person here working at Rita’s have it extremely long line I don’t get it. There’s more than one window. There’s four and only one is open.

Instead of having more time to enjoy the ice cream, we’re just simply waiting and waiting and waiting online with little kids. A few times debated just walking away not a great business model
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Brian Koch
I stopped last night 8/11/24 around 6:30. There were 2 younger men working. 1was working and the other was sitting on the freezer where the ice is stored and was getting scooped out of the same freezer.
There were probably 8 people in front of me and yes only 1 was helping customers. When it was finally my time to order I asked if it was sanitary having someone sitting on the freezer right where the ice was being scooped out of and also just sitting around while customers were waiting.
The one working agreed and said something to the other. Boy did I get a dirty look . I am not sure if I will go back to this location. Someone sitting on where the have product stored.
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Arnold Jacobs
Oever time me and the wife come here it’s closed .had to be open at some point we see people eating ice-cream. so how do you get service at this location. call a head
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Ben Bergman
Rita’s is ritas…always quality ice with good flavor. The employees were veey nice as well. The only reason it’s getting 4 stars is they do not have mobile pay, I had forgot my physical card and only had my mobile wallet on my phone. It made me look like a complete jackass in front of my now girlfriend on our first date. It’s 2024, mobile payments aren’t a new thing and I’m just surprised I guess…
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Elyse Fatzinger
I’ll go to any other one then this one. The first time we went my husband and I ordered the same thing but two different people made it. I got a large he got a small. Yesterday we went and it was more like shaved ice then Italian ice and it tasted just like that, ice. No flavor, nothing but huge chunks of ice. Like they took a knife and shaved the ice themselves. What a huge waste of money.
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Jim I
My concrete was only like 1/2 full in the cup. Serious? I had issues like that before here last year. Time to go to a different location. I don’t know if the franchise owner is telling their employee to skimp on filling the cups all the way.
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Sean Roth
My family and I used to go here at least once a week. We would buy quarts at a time. Root beer,orange,cotton candy and mango.You just get sick of the same flavors all the time. I’m sure they know what flavors sell but they’re forgetting the people that actually frequent this Rita’s. We deserve new flavors. I know you can’t make everyone happy all the time but being in business trying to do just that. I sure would like some strawberry lemonade. If you could email me at [email protected] I would appreciate it.
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Denise L
No straw lids for frozen drinks, gave us strawberry ice when we ordered cherry, no napkins given or in sight, had us sign the receipt for credit card with no specific place to sign name, never gave us copy of our receipt and the rewards scanning system wasn’t working to earn our free ice!! Beginning to wonder if they deserved one star but all three workers had a smile on their faces so an extra star for that.
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Kyle Bushner
Usually even if there is a line, it goes pretty quick. Never had an issue with an order being wrong. Always consistently good.
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