RJ
This location is newer and it was great when it first opened. Yesterday I went and there is a new A.I. voice taking orders. “I asked if there was any specials not on the menu. It told me everything is on the the screen.So I asked what was on the Big Bacon Classic. Nope. I had to ask separately if it had cheese, if it had tomatoes, if it had lettuce. It immediately asked if I wanted large combo, I said no.” I’ll be honest most of my reviews are very positive . McDonald’s and Burger King have deals that aren’t on the “screen”. When I got to the drive thru window theyy said 80% of customers don’t like the new AI orders. Also, French fries were half full and cold. The lettuce was white not green, tomatoes were good. Not worth $12. Best part was the the fountain coke drink.
… moreCapt. Gray Beard
What do you say about fast food that hasn’t already been said? The restaurant could have been cleaner, however the young lady that was serving me was kind and helpful. The burger was fresh however the fries were over salted. As Wendy’s goes, this is by far not the worst.
… moreJason S
Drive through Ai. – AI is great unless you want to ask a question on the menu. Went inside and the worker refused to make changes. He was like a robot. Train your people better Wendy’s!
… moreA D
Burnt my mouth so bad it left a white sear spot and I couldn’t taste anything afterwards. Top bun was ice cold when I went in for the bite.
0/5.
… moreCandace House
I love going through the drive through they make me smile for one and they make the best chilli around . Thankyou drive through crew!!! Candy h
… moreAlex Bereniski
AI drive-thru ordering was super simple. Order was correct and took less than 10 minutes from ordering to getting our food. Food was hot-hot so it must’ve been freshly made. Employee at the window was super nice and friendly. Forgot straws but no big deal since we were coming home to eat anyway.
… moreEric Steinmetz
Food is good if they manage to get your order right. Service is definetely one of the slowest of any “fast” food.
If you despise the AI order kisok ask to speak to crew member.
… moreTonya Grau
First time ever going to a Wendy’s. Employee’s were unfriendly. The employee waiting on us put our fries on the tray, and waited on the burgers. I asked if we were going to get cold fries twice before she put it on a warmer. Forgot our chili. Forgot bacon on the double bacon cheeseburger. They need a lot more practice before I try this place again.
… moreBill Edburg
We couldn’t wait for this place to open. We love Wendy’s food. We have been there three times already, and all three times our order was messed up. On the third visit, I scanned the QR code on my receipt and let them know all the issues with my wrong order. I did not check the bag sitting in the drive through because it was so busy, as it is every day since they opened.
We ordered baconaters, spicy chicken nuggets, fries and drinks. We received mushroom burgers, no fries, drinks were not correct and for $46 you would think it would be somewhat corrrect.
We don’t eat mushrooms and would never order them. We were in the drive through for 40 minutes waiting…
The next day, I got a call from Amber the day shift manager. She apologized sincerely and added us to a list to replace our order.
We went back about a week later and surprise, there is no list according to employees and we did not get our food.
Needless to say, I won’t spend anymore of my money at this location, which is a shame because we love Wendy’s food.
… moreKaren Emily
Had a mishap with one item on my order/receipt.
But Daniel/Mgr took care of once we returned to the store.
Food was good..preferably would like the fries hot and more salt added.
Other than that..I’m very pleased with Wendy’s.
… more