Darrel Dailey
So I was doing DoorDash for one of checkers customers yesterday and it took me about 6 minutes to get there. I parked my car and stood in the freezing cold for about 5 min with no one coming to the window so I went back to my car and got in the drive though and the line was real long it took between 10 to 15 minutes to get to the speaker so there customer already waited about 25 mins when I got to the speaker I said I have a DoorDash order for one of your customers and was very rudely told to park my car it wasn’t ready yet instead of just putting me in the queue and making the order like all the other customers in line so I did and went back to the window again and waited in the cold for exactly 6 minutes until someone came to the window asking what I wanted I then asked the young lady at the window do your customers that order from DoorDash go in a que by when they placed there orders or how does it work because I received the order about 35 mins ago and the guy from the drive through got mad and left the drive through and came over and yelled at me and said we haven’t got to the DoorDash orders yet and for me to leave if I don’t like it. I explained I was only asking a question. Keep in mind I was never aggressive in any way and never raised my voice or acted hostile in any way. 45 mins + standing in the cold and drive through line and everything I finally got the order and I felt sick to my stomach for over an hour later and could not dash anymore. Before this I would go to checkers at least twice a week to order food and a lot of my family members would also I was on the phone with my sister when all of this happened and she heard everything that the guy had said to me and says that was disgusting what he did And kept on telling me she felt sorry for me, but I will never go to checkers ever again and neither will a lot of my family and friends. Also, the person that was on the drive-through speaker left his speaker on and you can hear everything that he was joking around with with all of the customers in front of me , and he didn’t even care he was just laughing away. This place is so unprofessional or at least the person at the window was. I hope that checkers gets their act together and considers their customers that order from DOORDASH are also part of their customer base and not just the people that order at the window or why else would they even have delivery in the first place , you have to treat all of your customers the same and I had to keep apologizing to the customer why it took so long. I’m a retired senior and a disabled veteran doing this because I get bored and want to do this to because it makes me feel good helping people
… moreNancy Calderon
Food was good but male workers are creepy, had one fully cupped and caressed my hand with his other hand while giving me my change
… moreMartin Gray
Ordered the brisket loaded fries today and they were surprisingly delicious. The price on these was $4.99 plus tax. I know they were hot and flavorful from the red onions and pickles. Would say to add more brisket to it. But give it a try
… moreJason Overacker
The person taking orders and giving food had a crappy attitude, snappy and impatient with us, and it seemed like he didn’t want to be there and doing his job was an inconvenience. If he doesn’t want to be there, fire him.
Update: today, I didn’t even order. Your employee had an attitude as soon as I questioned about their new menu items. I gave the Battle Creek location another chance and you let me down. I used to eat there multiple times per week. Now, I will not eat there again until he is fired
… moreMargarita B
This location has been the best out of several locations at the crispyness of the fries and chicken! The burgers were juicy. The ladies were kind and didn’t rush me ordering. I loved the experience! Thank you!
… moreTia Ekern
Been over 15 years since I had been to a Checkers! So, of course, I had to try it! Still as good as I remember.
All the food came out hot and delicious. The loaded fries were especially good!
They have great combo deals and good prices.
I would definitely come back next time in the area!
… moreKimberli Borgwardt
The Checkers at Store #3399 in Battle Creek didn’t give us our 3 apple pies in drive-thru the other day. When my husband called the employee he spoke with was extremely rude: accused him of being a thief, told him to come back right away with his receipt (couldn’t do that), then asked what he wanted Checkers to do about it. My husband went back there for lunch today: his name wasn’t on the list for missing items so they wouldn’t give him the 3 apple pies. Never again will we go to Checkers! The employees are hostile & don’t care about their customers.
… morejoseph marwood
Want to charge me .69 cents for mayonnaise
Then refused to give me my money back
I had to call the police to get a refund
… moreMelissa White
We ordered a chicken box and 5 twist ice cream cones. We had to reiterate numerous times that we wanted cones. We get to the window and tried to hand us cups of ice cream. When I declined and requested twist cones, they offered to put a cone on top of the cups, I declined stating it would be too difficult to eat because I was driving and the rest of my family wanted cones also. She offered spoons and I still declined because a spoon and ice cream while driving is impossible. She got quite grumpy and went over to make very small sloppy cones that had very little chocolate in the swirl because they were clearly not prepared. One cone, the ice cream fell to the floor before it got to the window! Next time DQ. I did appreciate that after getting snarky, she did apologize. My son also enjoyed his chicken bites and fries.
… moreregoR ynneB
I ordered door dash to have checkers delivered a few times lately and they can’t ever seem to put an order together properly. Everything either gets insanely skimped on or items will just be missing entirely. Im missing 1/3 of my entire order, and this is what my hot dogs looked like. This place does not have any consistency except being a headache. It’s unfortunate because their food is good when someone makes it right and makes sure you have what you ordered, but that doesn’t seem to be in the realm of reality here.
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