Dairy Queen Grill & Chill

  3.3 – 12 reviews   • Fast food restaurant

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✔️Lunch ✔️Dine in ✔️Take out Dairy Queen Grill & Chill 16319

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Reviews

Art
The store and exterior appeared clean and tidy on 02/17/2026.

We ordered four take–out dinners (Burger Combos – had the burger, fries, drink, and sundae), and each order was taken smoothly and efficiently. NO ERRORS ON OUR ORDER!!!

The service was very fast – we had the meals and sundaes brought to us even before we finished getting our soft drinks!

All the staff we encountered were friendly and professional.

I’ll be returning here quite often!
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Kevin
I tried this new Dairy Queen location last night for takeout. The restaurant was extremely busy, and I completely understand that things can get hectic — I’ve worked in restaurants before, so I get it.

I had a coupon code from the app that the employee couldn’t get to work, which was frustrating but not a huge deal. Our food actually came out fairly quickly, but our Blizzards were missing. I went up to let them know and waited until they were made.

When I received them, I asked for lids and didn’t get them. When I went back to the counter to mention it, the cashier responded in a hostile tone and yelled at me. She did apologize, but being spoken to that way is where I draw the line. There’s no reason for a customer to be yelled at over something that simple.

I’ve been to many Dairy Queen locations, both big and small, and this was unfortunately my worst experience. For a $35 order, I expected better service and basic courtesy.
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KARZPA
Opening day as of writing this. While it was extremely packed, building full, drive thru line out to state road, etc, my order was fully prepared and ready by the time stated on the app. The lady who gave me my food was very kind and friendly. My food was hot and nothing was missing.
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Christine Johnston
This place isnt gonna last long. The service isnt great. The employees act like they dont wanna be there. The ones that are aware of what’s going on that is. Our orders have been messed up everytime we have went. I thought the 1st couple times would be whatever cause it was new. But then after awhile, come on get it together.
Hopefully things improve. Till then, this is my review.. unfortunate.
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Sky Sky
I ordered this on doordash and let me tell you how phenomenal everything was! Not only did I get all my extras, but what I love most is the labeled things as they went. The ONLY thing (which they are busy as heck due to just opening) they forgot was my drink but doordash refunded me that. Everything was made fresh and hot, good quality of produce. The food itself (I got a triple flamethrower burger and other items) were assembled neatly and put together with actual care. Nice to see a business ran so well especially under the amount of sheer pressure of opening week! Will definitely be back.
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Bahar Grillman
We had the drive thru. Service was good, but one of our orders was chicken salad bowl. It came with bacon bits, which wasn’t appreciated. There has to be a sign about what the ‘chicken’ salad includes. Some people may not like bacon, or they may not like bacon with chicken. In fact, if the recipe must have bacon, it should be included in the order name ‘chicken bacon salad ‘.
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Jason Runkel
I’ve had several problems here in a few visits. I wrote the first issue off as it being opening week, and the manager on duty was wonderful in taking care of things. The 2nd time I was there with my son towards the end of lunch, and we were served. soggy fries. Lastly, we had an experience where some of the staff clearly didnt want to be there and made me feel like an inconvenience and didnt seem friendly, even after my girlfriend and I tried to make the smile and wished them a good evening.
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No.1headbanger
First time visiting this dairy Queen today, good food, friendly staff, quick service, even though it was busy, would recommend.
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Joshua Wise
Ate their yesterday with my mom and we both had the chicken and last night we both got really sick and ended up with food poisoning so don’t eat the chicken
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Jeremy Bell
It’s hit or miss on how your Peanut Buster Parfait will be made. If you’re lucky you’ll get the normal three layers. I even payed for extra peanuts…
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