Josh Keaton
Before running some errands, we decided to have an early lunch at our local subway. The customer service was incredible, and we received our food in a timely manner (though there was only one person making our sandwiches). Good service, and good food is hard to find in Beckley, so we plan to return soon!
… moreHolly Jones
Since when is a customer charged 3.19 for ice water. And my steak sub meat was not heated. No thank just slide window in my face. Young man with tattooed on his face. Needs to know pricing and manners for me to ever come back
… moreAndrea Redden
Do not place a mobile order here! They only forgot lettuce, tomato, onion, and cheese. $13.00 for what exactly
… moreMichelle Cushing
Went inside and saw the line so decided to place my order online not knowing there was only one worker because someone else called off. Was supposed to receive my order at 2:35 p.m. and the app even stated that they had already been making it and it was ready for pickup. Which I did not see that happening and when I asked I was told there was a couple pick up orders but she was going to finish waiting on the customers in line which I was there before the ones that she was getting ready to help and I stated that and she decided it was still worth waiting on them first. So from the time I arrived in the restaurant by the time I finally got my food and it wasn’t even done properly it was close to an hour wait. I understand being frustrated because you were stuck working by yourself but ignoring orders and customers and because some people have handicap issues I could not continue to stand that’s why I went ahead and placed it online not knowing but I would not be waited on
… moreLester Gates
Worst Subway around the workers are rude and unprofessional 1 star id give zero but had to give 1 ill never go back!
… moreLatoya Simms
Horrible experience at this subway!!! Ordered an online order and when arrived one employee was so irritated or on something because she had a line of 3 people in it and did not have my online order ready which was 25 minutes past the time the app said my order was waiting for me!!! She started throwing food around. This employee was supposedly training another worker. I asked just for a refund and they told me I would have to wait another 10 minutes for a manager to come into the store!!! I spoke to management and their service was just as poor as the employee making sandwiches!!
… morejason gill
Subway has long been a staple establishment in our area. For many years I always ate lunch here, and the meals are amazing. If you were to go to the store and acquire the same ingredients, it would cost way more. Quick, convenient, and always clean; I highly suggest you folks check it out. Wonderfully clean bathrooms, and a nice professional and smiling staff.
… moreSandra Redden
The food was good, but the app (not the stores fault, I don’t think) seriously misjudged the expected time for my online order to be done. I ordered at 1215, the app said my food would be ready for pickup at 1245. Went in at 1245 and still had to wait an additional 15 minutes before they got started on my order. The ladies were 3 wide trying to get caught up on their orders because they were so busy. I didn’t mind the extra wait time, but it’s something to be aware of, especially if you are on a schedule for lunch.
… moreJamie Clay
Don’t bother placing an online order here. It won’t be right.
… moreGary Swope
Convenient location, the employee that was working when I arrived to pick up my online order was friendly and helpful. The food was good and I enjoy the promotions. They must have recently hired new staff, the present staff is much more customer friendly.
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