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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Shavano Park. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 16852 NW Military Hwy, Shavano Park, TX 78231
Phone: (210) 492-1188
Website: https://www.starbucks.com/store-locator/store/1005369/
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Reviews
Jason Bonney
It’s genuinely impressive when a business manages to fail at something as basic as making change.
I pulled into the drive-thru to order food for my daughter and handed the employee a $50 bill. Instead of completing a very standard transaction, the male employee bluntly told me, “You don’t have enough money for me to give you change.” Not “let me get a manager,” not “give me one moment,” not even an attempt at problem-solving just a flat refusal to do his job.
So let me get this straight this business expects customers to believe that a functioning drive-thru register operates with less than $50 available for change? That isn’t just poor planning; it suggests a level of operational incompetence that should concern anyone considering spending money here.
What makes this worse is the complete absence of leadership. Either management failed to prepare their staff with adequate cash (Retail Operations 101), or they’ve created an environment where employees feel zero responsibility to assist customers when predictable issues arise. Neither option inspires confidence.
There is a noticeable difference between being understaffed and being unprepared this place appears to have mastered both.
The attitude was dismissive, the solution was nonexistent, and the message to the customer was clear: your business isn’t important.
With so many nearby options that understand the very basics of customer service, there is no logical reason to choose this location unless you enjoy inconvenience paired with indifference.
Save yourself the frustration spend your money somewhere that actually wants it.
… moreI pulled into the drive-thru to order food for my daughter and handed the employee a $50 bill. Instead of completing a very standard transaction, the male employee bluntly told me, “You don’t have enough money for me to give you change.” Not “let me get a manager,” not “give me one moment,” not even an attempt at problem-solving just a flat refusal to do his job.
So let me get this straight this business expects customers to believe that a functioning drive-thru register operates with less than $50 available for change? That isn’t just poor planning; it suggests a level of operational incompetence that should concern anyone considering spending money here.
What makes this worse is the complete absence of leadership. Either management failed to prepare their staff with adequate cash (Retail Operations 101), or they’ve created an environment where employees feel zero responsibility to assist customers when predictable issues arise. Neither option inspires confidence.
There is a noticeable difference between being understaffed and being unprepared this place appears to have mastered both.
The attitude was dismissive, the solution was nonexistent, and the message to the customer was clear: your business isn’t important.
With so many nearby options that understand the very basics of customer service, there is no logical reason to choose this location unless you enjoy inconvenience paired with indifference.
Save yourself the frustration spend your money somewhere that actually wants it.
Rose
I have tried the Iced Gingerbread Chai at different Starbucks locations before, but this one absolutely blew the others away. The flavor was perfectly balanced — smooth, cozy, and full of that warm gingerbread spice I love. You can tell they made it with care because every sip was delicious.
On top of that, the service was amazing. The workers were fast, super sweet, and genuinely kind. They greeted me with smiles and had such great energy that it made my whole visit even better. You can really feel the difference when a team loves what they do.
… moreOn top of that, the service was amazing. The workers were fast, super sweet, and genuinely kind. They greeted me with smiles and had such great energy that it made my whole visit even better. You can really feel the difference when a team loves what they do.
Robert Brown
I asked for an Dubi iced matcha and got a Dubi chocolate mocha I love Starbucks and the service was great just please next time make sure it’s the right thing please!
… moreMico
This Starbucks location is one of my absolute favorites! It’s incredibly convenient—right off the highway, making it the perfect quick stop during my commute. One of the best parts? There’s rarely ever a line, and when there is, the staff moves quickly and efficiently. I’m always in and out in just a few minutes.
True to the Starbucks name, the drinks are consistently delicious—whether I’m grabbing my go-to iced coffee or trying out a new seasonal special. The service is top-notch too. The baristas are friendly, professional, and always get my order just right.
If you’re looking for fast, reliable, and tasty coffee with excellent service and a super accessible location, this is the Starbucks to visit!
… moreTrue to the Starbucks name, the drinks are consistently delicious—whether I’m grabbing my go-to iced coffee or trying out a new seasonal special. The service is top-notch too. The baristas are friendly, professional, and always get my order just right.
If you’re looking for fast, reliable, and tasty coffee with excellent service and a super accessible location, this is the Starbucks to visit!
Elizabeth Pryor
Unfortunately, this is the main Starbucks I Frequent but honestly, my least favorite. I get a butter croissant and I ask them to toast it three times. I like it a little Crispy. I have had to send it back multiple times because I’m not sure if they think I’m dumb or just don’t know what I’m ordering, but they will do it one time and try and pass it off. This happened again this morning, but I didn’t say anything because I was too busy pointing out that they gave me like a spit of whipped cream on my Frappuccino. He told me it might just be their whipped cream right now, but came back with it sloppily fixed, and a little annoyed. Listen, if you’re not gonna match the picture that you advertise don’t charge so much for your drinks. Otherwise expect people who are paying good money to request that their drink match the advertisement picture.
… moreEmmi Weyman
One of the worst Starbucks locations I’ve been to. I live nearby, so I’ve visited several times out of convenience, but my drink is made differently almost every visit—and often wrong. I’ve even had to pay extra to fix it. The staff always seems rushed, and there’s constantly new faces, so consistency and training seem to be an issue. I honestly can’t wait to move so that i’m closer to literally any other location.
… moreSarah Krieger
I go to the drive-thru to ask for a blueberry scone, and the woman tells me that they’re discontinued. I told her bummer, They were my favorite and she said back to me. “Well, if you were a real fan, you would’ve known they were discontinued three months ago.”
Horrible customer service
… moreHorrible customer service
John
The drive thru was packed in the morning, so I ordered in store pick-up instead. I didn’t have to wait too long for my drinks. Fast and efficient.
… moreArt Gonzales
I don’t come to Starbucks often but I know what I like and I wanted to try something new. Well, they’re out of what’s new and then I end up having to order one cup of coffee with four different people because I guess nobody really ever wanted to take the order anyway. Learn how to treat people!
… moreLondon
Very good baristas here. I have visited this location about once per year since 2019 and they always make my drinks correctly. Decided to dine in today and the atmosphere was clean and friendly
… more