

Romeo’s Pizza, the award-winning gem in Stow, invites you to savor the unique experience of our specialty pizzas. Our menu, rich with options like fresh salads, succulent wings, hearty subs, and more, caters to a variety of tastes. Renowned for our signature sweet sauce and unparalleled pizza selections, Romeo’s Pizza offers an array of dining options including curbside pickup, delivery, and takeout, ensuring a convenient and enjoyable meal for every guest.
Traditional pizzeria chain also serving loaded breadsticks, wings, subs, strombolis & calzones.
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Reviews
I am writing to express my extreme disappointment with the recent experience I had with your Stow location. What occurred is not only unacceptable, but also a complete breakdown of professionalism, organization, and respect for loyal customers.
On August 29th, I placed an order and shockingly received food that was already half-eaten. With a full house of guests waiting to eat, this was not only embarrassing but also an egregious failure in basic food handling standards. Upon calling, your staff admitted the food belonged to an employee and was taken by mistake—an alarming sign of disorganization and a clear lapse in kitchen standards.
I was told I would receive a full credit for this incident. However, when I called on September 5th to redeem the credit, I was informed that it had inexplicably been reduced to only $30.00. After confirming with the staff that my full order would still be credited, I was later contacted by a manager who told me it was only $30.00, dismissing my concerns.
When I explained that my guests waiting for food were worth far more than a $15.00 discrepancy, I was told bluntly, “I disagree.” The manager then canceled my order entirely and told me to “find somewhere else to eat” before hanging up on me.
This is unprofessional, unacceptable, and deeply insulting to a customer who has been loyal since your opening. My family and I had always chosen Romeo’s Pizza as our first choice for pizza, but after this incident, I cannot in good faith continue to support a business that treats its customers this way.
I strongly urge corporate leadership to review this situation and take corrective action at the Stow location. Until meaningful changes are made, I will be encouraging others to stay away from Romeo’s Pizza, as no customer should be treated this poorly.
This experience has gone beyond a simple mistake. It is a serious breach of trust and demonstrates a complete disregard for customer satisfaction. I expect a response and accountability from someone in higher leadership.
James Powell
Well I had to edit this to let you know this is my second day because of course I couldn’t eat the whole thing in 1 day. It’s still delicious……….Well this is 2 weeks later and I ordered completely different food. The young lady I spoke to on the phone also delivered my food . She was extremely pleasant and the food is of course delightful.