Caribou Coffee

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  4.2 – 115 reviews   • Coffee shop

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Coffeehouse chain serving signature drinks, mochas & lattes, plus coffee & breakfast.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out Caribou Coffee 55320

order.cariboucoffee.com

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Reviews

Steff W (Steff)
Inside Coborns. Nice little area to sit inside, and outside (in summer). I ordered a cappucino and unfortunately got a latte (there IS a difference). I told staff and they remade my drink and it was perfect and they were nice about it. So i appreciated that 🙂
I would love to give more stars, but I really can’t since my drink wasn’t correct. Thank goodness I was in store and not in the drivethru, so I could get it fixed.
This seems to be an issue at most caribou unfortunately- staff not knowing the difference between the two drinks.
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Jurrasic Puppets
Okay now, This is two days in a row it that it has taken over 10 minutes to be acknowledged for my order to be taken.

There have been 3 girls working both days & yet they refuse to make eye contact with you or acknowledge your existence.

The coffee flavor is spectacular so I continue to go back, however the customer service needs some definite improvement. Just look up and say one moment please. Do Not pretend like I don’t exist & hope l walk away from complete irritation.

I hope this is read and there is some communication that happens to correct this. You used to my by favorite coffee place. Please try to do better
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Jaki Bell
Stopped in this morning after grabbing a few things in Coborns, ordered a Large Vanilla Latte or so I thought, I was charged and made a Van White Chocolate Mocha. I’d just hope next time they take a little bit of time to double check that what they ring in is what I ordered.
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Grace Smith
A little dissatisfied. First of all we’re not allowed to do light ice anymore which is whatever but when someone is paying 6 dollars for a drink that isn’t even filled to the top of the CUP and inches away from the lid that is embarrassing. It’s all ice and about half a cup of drink. I’m basically paying for ice that I am not allowed to make lighter anymore I mean come on. Do better
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MDB
Just another garbage place that prioritizes drive thru over lobby. I stood there for nearly 5 minutes (no one in the drive thru except one large order at the window) and then the woman comes up and says she will be right with me and proceeds to take new drive thru orders. These service chains are trash.
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Annette
Went thru drive thru… a large coffee cooler with ONE EXTRA SHOT OF ESPRESSO AND WHIPPING CREAM $10.37… CRAZY HIGH!!!
A Venti Coffee cooler with one extra shot and WHIPPING Cream at Starbucks is $7.19
FREE WHIPPING CREAM… $1.50 FOR WHIPPING CREAM IS NUTS… NOW I KNOW WHY I HAVEN’T BEEN THERE FOR AWHILE.
THE GIRL AT THE WINDOW APOLOGIZED… I TOLD HER NOT YOUR FAULT
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David Erickson
I wish zero stars was an option. Don’t go through this drive thru with a truck/confidence they will try and ruin your day, after asking for a manager they wouldn’t tell me when they’ll be there next I had to go through their corporate office to get a response. Now I know why, the manager condones bad behavior and tried to cover for the bad service by trying to say it was a misunderstanding, no one starts a conversation with a bad attitude while getting your order wrong and saying it’s the customers fault and get justified as a misunderstanding. When the manager finally reached out and told me the team member did nothing wrong the manager went further by saying this team member is one of the best. I told the manager if that’s the case it shows a lot of her managerial skills and she told me she is very good and proud of her skills at being a manager will the review before mine is claiming you almost killed them twice, I think the manager and the whole team should be replaced before their egos actually kills someone.

Thank you Caribou but I’d do something about this location ASAP
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Jerry Myers
I ordered from this branch alot. They are pretty quick and always nice. They help with any questions I have and the drinks are always awesome. A horrible addiction, but it benefits them HAHA!!, at least I feel less guilty by ordering decaf. I love caribou!
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Dean Hietala
Tried to use the 25% off that I got but couldn’t get it to work. Not sure why you have to order online to use your rewards. Would think awards would just apply since I’m a member.
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Lynn Wieczorek
Best Caribou around. Friendly staff, great customer service and delicious drinks!!
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