Charlie's Diner - West Springfield, MA 01089 - Menu, Reviews, Hours & Contact

Service was excellent, food was fantastic, waitresses very friendly and accomidating, I believe the owner came out of the kitchen and came over to talk to us and ask how everything was That means alot definitly will continue going back now that its open again

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Luz Flores

The staff there was very friendly. The breakfast was good. The pancake had a little after taste but it was good. The omelette was delish, the hash was good just needed salt and pepper. But good for my first time. I would go again to check out their lunch and mimosa curiosity. So I got to try the tropical mimosa and the omelette omg none of this food needed any salt at all it had natural flavors I was shocked but a good shock.

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miss Clee

The food here is amazing and has actual flavor I got the country fried chicken with the sausage gravy my bf got the truckers meal. Opens at 6am which is so convient and the lady had amazing service. It was a little cold because they just opened but the lady asked I we wanted the head turned up and we said yes. It didn’t take too long for it to get warm but she was such a sweetheart. Great service and amazing food! props to the cook. The portions were a lot and definitely worth it. $15 each plate

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Barbara Petano

Breakfast always excellent. Ham is sweet perfection. You HAVE to try the ham. Hard to beat $5 mimosas. Food was out in 5 minutes from ordering. Will be back, soon.

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Gage Duke

Our waiter was 1000000% he went over and above for service food was amazing and will definitely be coming back!

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Jason Rodriguez

I have to say I’m disappointed in a few things with this place. The floor needs a major cleaning, they need new cups because there were cracks and dents in mine. The bathroom looks like an entrance to Jigsaws house with the light off. Flies flying around. Staff was not wearing gloves while handling food.

Looks can definitely be deceiving! The Omelette was bland and so were the home fries.

The only good things worth going for are the Pancakes and the Toast.

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Jennifer Roberts

Quite busy, but nice little hole in the wall diner. Waitresses were all nice, polite and accommodating despite how overwhelmingly busy they looked. Handled it all like pros though. Despite some menu items missing due to being busy, my kielbasa omelette was delicious.

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Crystal Zobel

I love this place . It’s not the warmest though, so wear a warm sweater in the colder months. The homefries are total comfort food, I like the homefries here more than other places.

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M. M.

Omg great people (staff) and great food. What more can you want?! The pancakes here are worth the money. You won’t leave hungry, but you also won’t break the bank. Seriously – tip your waitresses. These ladies work hard with a smile, and I love it. I’m honestly mad that I didn’t give this spot a chance sooner. I got the double play and was pleasantly surprised that they carved an actual piece of ham. I can’t go back to IHOP. I’m spoiled now.

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Lady Ortiz

I came in today and there was a table empty I sat down and then a lot people came after me, they asked me to get off the table to seat someone else than came much later after saying they came first. Apparently you have to make a reservation to go to this place

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Charlie’s Diner

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Charlie’s Diner | West Springfield MA – Facebook

West Springfield diner preparing to reopen after 2024 fire

Charlie’s Diner in West Springfield reopens after 2024 fire – WWLP

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