Cas
Always hair in my food!! Really dissaplited in the overall quality of this location. TWICE now there has been long black hairs in my food. The girls here don’t wear hair nets and wear their hair up but loose. I know the workers are young but the manager really needs to tighten up on them. Too much nonsense happening here and not enough working. The cleanliness at this location is subpar as well. We can’t take a moment to take out overfilling trash cans and wipe down tables instead of having conversations between workers even when it’s slow? For the price you pay for the food here overall everything should be improved. Place has only been open 6 months and is a dump. Also TURN DOWN THE CRAPPY TECHNO MUSIC
… moreTyler Kamsler
I have unfortunately had multiple bad experiences at this new Chipotle location over the past couple months. From this location, I have received completely wrong orders in my assigned bag which is a health and safety issue, as well as inaccurate orders most times I mobile order for in-store & “Chipotlane” pickup. Tonight my Carnitas were completely fatty & full of gristle.. and the Steak bowl I ordered ended up being Chicken. For once they got the toppings mostly correct minus the Queso I paid for. When I requested a refund from the customer care team, it was denied after they had initially offered two free entrees.. As you can imagine we are no longer wanting to eat Chipotle after this experience and taste so why would we want two free entrees that expire in a few weeks?
… moreGabriela Carbonell
Honestly one of the worst experiences I’ve had at Chipotle, and the sad part is this is the third time this has happened at this location. The food was so salty it was basically impossible to eat. The rice was extremely salty and the meat was the same way. My kids and I tried to eat it but we literally couldn’t finish it and ended up throwing most of the food away.
I love Chipotle, but this location is really disappointing. It honestly feels like no one there cares about how the food is being prepared. When it happens once it’s a mistake, but three times is a problem.
At this point I would rather drive to another Chipotle than ever come back to this location.
… moreKrissyMáy
Ordered a bowl today, only for it to be put in a bag that smelt like garbage. Honestly should have just walked back up to the counter and returned it there, but I brushed it off. When I began to eat my bowl, the rice was disgusting, leaving a weird taste in my mouth and all of the other ingredients, didn’t not taste like they would normally. I always go to chipotle to get a good quick meal, but I’ve noticed myself coming here, less and less because every time I seem to come to this location, the food quality is just not it. Either they’re missing/ out of something, or something isn’t cooked right. The trash by the drinks and napkins were filled to the top, till they were visible enough to see. I don’t know if trash is just not being taken out, but, the bags smelling like food is not okay. I have never been so sick to my stomach.
… moreC J
They had great service, but they barely had options of food; only chicken or steak and almost all toppings were almost finished. The place was really nice, tidy and clean!!!
… moreDaniel Potts
My overall feeling for chipotle has definitely dwindled. I would dare call it absolutely perfect but the prices of the food just keep going up while the portions get smaller.
I guess it just depends on the person making your food.
Next time I get someone who doesn’t give me a good scoop of chicken I am definitely walking out.
I swear I had a woman give me a 1/4th scoop and I just sat there and took it.
Oh yeah that chimichuri sauce slaps pretty dang hard and so does that smokey sauce they got by the fountain machine.
I think I just talked myself into going to Chipotle today.
… moreAllen J. Venezio
After a bad first experience here, I spoke to the regional manager who offered me a comp meal so I gave this place a second chance. This time the weight was minimal and the store was fully staffed. Employees seem to have a better attitude than the first time I was here. The store had all of the menu options this time and the food was very good. However, the chips were horrible, and when I asked about them, the young man at the counter said that they make all the chips at 8 o’clock in the morning and that’s how it is. He did not offer to even replace the chips. I did like the 70s music they were playing, though. A much better visit, but they really do need to remedy the problem with the chips as I’m sure they sell many of them! Looking at other reviews, it is clear that this restaurant is suffering from very bad growing pains, it is my hope that it will become a solid performing store because it’s the closest one to my house and the other chipotle in our town is not good.
… moreMaya Johnson
I walked up to the line. There was one other person in front of me being assisted. No one looked at me. No one acknowledged me No one greeted me. The place was not busy. There were two other guests dining in. It would appear that they do not take pride in a clean restaurant. The line that my bowl in my burrito went across was filthy. I even asked them if they could clean it off. Granted, if they had just come off of a rush, I can understand that. But when Restaurant is slow, staff should take that time to clean up especially the way Chipotle is set up, You can see everything and it was absolutely filthy behind in the kitchen Prep Area. That was my very first visit and I may consider not returning.
… morePatty Hoeler
My sister and I ordered the same exact bowl. We watched as they made them and they looked very much the same. When we got home, we compared them, and my bowl was half the size of hers. It was as if they placed a different bowl in my bag. For $15+ I expected to get what I paid for. Never going back.
… moreSarah
Terrible!
Edit: I came on here to review them. Come to find out I already did! All 1 stars. This time my order was supposed to be ready at 9:30p. It was not there until 9:56p It was not busy. I need a manager to contact me. Why are your employees wearing headphones while working. If they are able to be efficient then Yeay! But there’s absolutely no efficiency. Not even earbuds. WHOLE over the head headphones. Do something about this. Having to wait 27 minutes after ordering something online that was given a pickup time is not ok. Contact me!
… more