Susan C
The place was very very busy when we were there with the week was not long. The food was outstanding. It was fresh and hot. Our cashier was an older lady she was nice, friendly and funny. She made us feel welcome and was very upbeat even in the chaos. Probably hands down one of the best Wendy’s I’ve been to.
… moreBecca T.
While waiting in line through the drive thru. Due to chicken cooking they offered my kids a tiny frosty and my dog some bacon while waiting for our sandwiches. They even ensured the people waiting behind me had their food so they could keep the line moving.
… moreAngel L.
Yall suck when it comes to handling answering your windows in the morning and making sure you’re customers cards are in their hands after almost 10 minutes of sitting at the window. So not fast food etiquette AT ALL yall need to get your crap together.
… moreBradley Trede
Wendy’s in Vernal has great friendly service, however, they do not follow all the recipes of the corporation nor do they read well. Tonight, plain cheeseburger for kids meal. smothered with Ketchup. Not good. Baconator on the Wendy’s website “half-pound* of fresh beef so delicious it could be enjoyed on its own. But at Wendy’s we hate to have a lonely patty. So, the Baconator comes topped with melted American cheese, 6 (yes…6!) pieces of crispy Applewood smoked bacon” No. Two thin patties and 2 pieces of bacon. This location is obviously skipping corners to save cost. You can save me the $10 as not eating that sandwich again if you aren’t going to make it like your website says it is to be.
… moreDuvall Family
We placed a mobile order on a Saturday at lunch rush. Got our food in a timely manner. We ate in the restaurant to avoid having to find a nearby park as we were headed out of town, to head back into NW Utah.
Coca-Cola Freestyle machine was in great working order with nothing seemingly out of stock. Food we ordered was great and delicious! One of our burgers ended up missing, and they fixed it by replacing that whole meal.
Bathrooms were clean and orderly. Paper towels and toilet paper must have just been refilled before I went in. The dining area always had someone going in or out and employees were great at making sure all the tables were wiped and cleaned in a timely manner for the next customer to sit.
As we left, we noticed the drive thru was busy, but it was orderly, expanded and making good time. So if you are wary of the drive thru, don’t! They’ve got a system down and it’s working!
Our favorite part of this particular Wendy’s are the dinosaur themed murals across the parking lot on a neighboring building. Our kids loved looking at them as we had just come out of Dinosaur National Monument.
… moreMark Y
Like most fast food in the area service was slow but a little better than other places I’ve been in. The store was clean and condiments well stocked. Normally when I stop at a Wendy’s I prefer to get a baked potato and chili and mix them together. This time I stopped in to try the new Spicy Garlic Parm Nuggs. They were okay, but ultimately disappointing.
… moreEmme
our local wendy’s is the best one there is! quality food, amazing customer service, and always very clean ♥️
… moreChar Haymes
So I went in on Sunday today. Aug 24 in vernal utah and we go to Wendy’s all time traveling and alot but in vernal one I order 5 biggie bags that they were great but tha service tucked when it came tp the girl getting use are order all the stuff in 2 bags and I asked her if she can put that stuff in there own bags totally ignoring. My request so that it would be easier and she just ignore.
D my request, we will never be back to this one again.Your customer service sucks thank you
… moreBrittany Craig
THE SLOWEST DRIVE THRU EVER!!! I thought drive thru were supposed to be quick – Sat in line for *46* minutes. It’s literally like they are throwing 1 chicken nugget in the fryer one at a time & that chicken sandwich is free range & they are out wrangling it up… Heaven for bid, don’t come here…. by the time we got our food it was cold & incorrect!
… morezack ashcraft
This Wendy’s isn’t like other Wendy’s, it has a dinosaur on the front. I REPEAT!!! A DINOSAUR!!! That’s pretty freaking cool.
Also Aubrey let me have spicy chicken with my Caesar salad which is amazing.
… more