Elliot Asbed
Waited an hour for a delivery order, called in and said they just didn’t have any drivers and no one from their 3rd party ubereats system would pick any up.
Didn’t think to call us and tell us about this and did not seem to care that no drivers were delivering food.
Maybe don’t contract out food delivery if “subs so fast you’ll freak” is your whole business model
… moreKatherine Cannady
Took 1.5 hours for delivery. Delivery from 10 mins away should not take 1.5 hours without notifying the customer of the delay prior to placing the order.
… moreMatt Collins
Fast and Friendly! Employees and most customers had masks on. Service was quick and food, as usual with JJ was excellent. Please give my review a thumbs up if it helps.
… moreChef
I ordered a combo with no cheese yet still charged for cheese and no combo. Whenever I come to this location they play , soda fountain is never ready and out. It’s never ready for service. They wanted to charge me for a drink after charging me for something I never asked for. I declined I don’t really want to support these kids paychecks with continuous poor service for the past couple years.
… moreHarold Lutz
I just had the absolute worst experience with this location!!!!! I have been a loyal Jimmy Johns customer for several years and even when I travel for business order it because I know what to expect. The locations phone was off the hook (busy) for almost 45 minutes. So I went online and ordered. The charge went through to my bank but an error came up and said that unable to deliver. I have had deliveries several times from this location. I finally got through on the phone to the location and the very rude Manager?? said to watch my transaction to see if it was reversed. I asked about my food and she she asked if I wanted my food. I did but apparently it was too much or too difficult for her. Last time I checked food service is a customer service based industry. There was zero here today. I will be sure to tell everyone that I know far wide how rude this Manger??? was. She is the one that needs to be managed. I would rather not eat or go to anywhere else than have to deal with someone like this.
… moreBrian Carroll
Ordered a sandwich that barely had any meat on it. Check out the picture . 1/3 of the sandwich didn’t have any meat.
… moreChris Orick
Wouldn’t even remake my sandwich after they admitted to being busy and getting it wrong. I offered to drive back up and bring back the uneaten food. Worst customer service possible
… moreJulia and Karl Markus
My wife and I routinely eat at Jimmy John’s on Baptist Church road prior to seeing a movie at Ronnie’s theater. Most times it’s a pleasant and tasty experience . Today we were especially impressed by the excellent customer service from our order taker Brittany. She is an asset to JJ and as a frequent customer we really appreciate her professionalism, good humor and courteous demeanor. It reflects well on JJ.
… moreRobert Barringer
Went in for lunch with my family, ordered for dine in, then sat down. Waited 17 minutes for food that was never given. Asked about food and caught attitude. Never again. Jimmy Johns is dead to me. RIP
… morela-km_382
Jimmy John’s ——— excellent sandwiches.
Beats out Jersey Mike’s and Subway, NO QUESTIONS ASKED. Everything they serve seems to be same-day fresh. Restaurant has always been clutter free and clean. Employees at the Yorkshire/Watson Rd location are prompt, not to mention….full of smiles and aim to make for CUSTOMER SATISFACTION. Trust their prices are perfect for the product!
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