
Seasonal American fare & cocktails offered in a sleek, stylish restaurant at the Paradox hotel.
Hours
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
Address and Contact Information
Address: 611 Ocean St, Santa Cruz, CA 95060
Phone: (831) 600-4525
Website: https://www.solairesantacruz.com/
Menu Photos
Order and Reservations
Reservations: opentable.com
Photo Gallery
Related Web Results
Solaire Restaurant + Bar™ Best Restaurant Santa Cruz CA
Solaire Restaurant + Bar™ Best Restaurant Santa Cruz CA
Solaire Restaurant + Bar – Santa Cruz – Hotel Paradox
Reviews
My wife and I started dining at Solaire restaurant
located in the Paradox hotel in Santa Cruz, California from its original opening in 2012. I gave a 5 star review back then.
At first, we were very pleased with the high-quality of the food and the service. However in later years both deteriorated and we stopped dining there over two years ago.
Yesterday, we were looking for a restaurant that we hadn’t been for a while and decided to check out this restaurant at the hotel after looking at the new menu. It seemed to be completely revamped and had lots of choices.
So, last night we ate dinner there. The lobby and the restaurant was completely renovated with a whole new look. The restaurant had inside and outside sections. The outside section was mostly indoors with the pool side area completely open to the outside. It had infrared ceiling heaters. Very nice.
We chose to eat on the inside, where the tables were on both sides of a new large center bar which also juts in to the outside area.
We found the food to be excellent and at somewhat reasonable prices in comparison to the old Solaire restaurant.
My wife had the tomato basil bisque, and I had the French onion soup. My wife loved the bisque and I thought the onion soup was very good. It had loads of cheese and the onions and had a delicious flavor – not too salty.
For our courses, my wife ordered the fresh catch with risotto. The catch was miso black cod , and the risotto had mushrooms and other veggies. She loved it! I had the flat iron steak with fries and herb butter. It was very tender and delicious.
The service was outstanding. Our server, whose name is Shirlyn, was terrific! She was very knowledgeable of the dishes and guided us to the ones that we chose. She was pleasant, efficient and had a very positive attitude. The food was served in a prompt manner. And we were attended with water, drinks, and whatever we ask for quickly.
You may see some of the old reviews with not such stellar comments. However, if you haven’t been there in a while since the remodel which occurred about two years ago, I recommend you give it a try.
Sit at the bar with the bartender Rainbow- he is the BEST!
Special Valentine’s Day lobster and pomegranate risotto was to die for!
Other reviews indicate that the experience here can be hit or miss. When my family and I came here on Christmas Day, we were met with systemic disorganization and frankly some of the most abhorrent attitude any of us have ever seen.
We arrived at 6:30pm for a 6:45pm reservation through OpenTable, and were told that it would be a thirty minute wait, regardless of the reservation. No problem, we took some seats at the bar as instructed by the host and began to wait.
As the attached photo suggests, nobody approached to seat us nor to take an order for food *or* drinks. Rather, we were ignored by the bartender until 6:56pm, when he finally offered us some drinks at a bar that we had been sitting at for, again, an entire half hour.
Of course, it became clear after yet another half an hour of sipping/waiting (and many other patrons leaving) that the restaurant was in complete disarray and that the staff was unable to service our reservation. I was literally forced to leave my seat at the bar and walk about ten feet to the adjacent well to get our bartender’s attention, where I said, “Hey, boss, would you mind closing me out?”
To which he replied, “Sure, just give me a minute.”
I watched him approach, take, and make, three entire different orders from start to finish while I stood at the end of the bar waiting for him.
Now, Chris P., I’m going to speak directly to you now in the hopes that either you read this or perhaps management passes this review along to you.
I also have many years in the service industry, albeit as a barista rather than a bartender. Your attitude today was completely unacceptable, and markedly spineless, too. I gathered from your mumblings and grumblings today that you and your coworkers were understaffed, and possibly that your bar manager did not show up today. I understand that this kind of situation, especially on Christmas Day, is not one that you want to be in.
This does not, in any capacity, give you the right to treat me or your coworkers in the manner that you did today. Our party was able to discern that things were not working as intended, and I attempted to do you a favor by politely asking for the check so that we could get out of your hair as soon as possible.
Instead of meeting me halfway, you made me stand there like a dunce for nearly fifteen minutes while the other patrons watched on, possibly because you saw in my eyes a younger individual who was sympathetic to your situation. Notwithstanding this behavior, the mistake you made that will probably stick with you for years is the fact that you chose to treat me like this in front of my father, who then proceeded to stand up and yell at you to force you to close me out. I think the most valuable point of learning here is that not one of the other customers at the bar stood up for you like normal people would have done for a berated service worker on Christmas Day. If not from my words here, then from their reactions – I want you to understand that how you treated me was actually really, really mean, dude.
But really, that’s not the real lesson I think is worth learning. Rather, it’s within the way you spoke of and to your coworkers. I watched you reply to their questions with snide remarks, poor attitude, and an unwillingness to collaborate during what was also one of the most frustrating days in their professional lives.
You answered customers’ questions as if the restaurant’s disorganization was their fault, and that you had no idea what was going on. Your tone was that of, “Not my fault, don’t ask me, I won’t help you.”
As service workers, treating customers fairly is one thing, but what I watched you do today on shift was nothing short of complete abandonment of your own fellow service workers when they needed you most. When things go sideways in the absence of effective leadership, you should step up, take initiative, and help out. Instead, you checked out, and that was infinitely more painful to watch than how you treated me.