Trey Shackelford
I don’t know who cooked our food today but my wife and I both agree they need a raise! It was fresh, well seasoned and left us both wishing we could’ve eaten more. The service was fast and friendly, which is good, but the food was knock-your-socks-off, delicious today! We will be back to this location if this is the level of service and quality maintained as the standard at this store. (We visited on 22 January 2026 at 1130.)
… moreCathrina / PERSONAL email myron enos
Went to Panda Express on Resurrection Day.
Bummers, service took long. Greens were not ready. Still waiting … while they helped two ladies in front of me, unsure what the wait was for? By the time I started ordering people started coming in and the line grew after that. The eggplant was dowsed in sauce, no tofu= why ? (This was a takeout, didn’t pay attention to the “no tofu”)
The other plate ordered was orange chicken and fried rice and chow fun, the rice was very flakey dry.
Tried to review in app, but couldn’t find a place to do so.
First time in a very long time to Waikele Panda Express.
Shucks, not a great experience for fast food dining.
See pictures.
… moreDonny Burkhart
There was absolutely no parking at all I had to have my wife go inside to order while I circled the lot. The food I got was very old. Fresh orange chicken is soft and hot mine is crunchy and taste like it was left on the counter over night. The rice has a hard texture to it and taste old. It’s almost like it’s been sitting under the heat lamp for hours before serving to me. Very very upset with this location. Between my wife and I, we ordered 2 spring rolls, 1 order of cream cheese rangoons, and 2 plates. Order was placed @8:02pm so there was more than enough time to serve fresh food before closing @9:00pm.
… moreMeijan
Please do not ignore people standing to pickup their order. I’m staring at my order behind the counter and the server is ignoring me for a good 10 minutes and serving the cash customers. Very rude. It took 5 seconds for her to turnaround and hand my bag over.
… moreJan Shishido
Disappointed. We usually enjoy Panda Express. This is what our plates looked like. We were missing an entree in one plate, and in the other plate we were ‘shorted’ part of the side and only had a smaller than usual serving of the soup.
… moreMrs. Cher Takemoto
Friend mentioned to check out panda’s website for a $25 family deal which includes two sides and three entree items… for a family of four it’s quite a lot and the same family pack usually close to $40. During this shelter-in-place time it was a very good deal. Easy to order online, you just show your confirmation number to the worker at the make-shift counter that is now placed at the entrance to the establishment. You can also select what time you want for pick-up.
… moreJaimeson Coons
Very very slow!!! Mobile order set in advanced wasn’t even started until arrival for pickup. 30 min wait. Yikes!
… moreCheryl Ramos
This is the first time I’ve came to the Panda Express in Waikele. I stopped in to eat launch before heading back to work. No one greeted me and the customer behind me when we entered. I ordered a 2 choice plate with half half starch, chicken and green beans and chicken mushroom. I asked the employee not to give me a ton on green beans for the chicken and green bean dish as they always give you a ton of green beans and very little chicken. But she still gave me a ton of green beans. I don’t normally order a drink when I come to Pandas but I did this time just to find out the drink I wanted was not working. I asked the cashier if they could refill it. She tells to the back to someone can you fix the tea, I don’t know how. No one ever came to fix it so I asked he again and she said they’re working on fixing it. No one was working on fixing it. So I ended up getting another drink instead. The entire time I’m dining in the manager is yelling orders to her staff from across the restaurant. Other than the fried rice, all the food I ordered tasted old. It looked like it was siting out for a long time. Altogether, I wouldn’t come to this restaurant again. I don’t ever write reviews on companies but I felt this restaurant needed one.
… moreChelsy Tuiasosopo
I want to shout out Aiden for serving us today. The best service we ever got to the point I had to send a review. This guy deserves to be a manager!!
… moreWen
Paid for a bigger plate (three entrees) but only got two entree instead. I didn’t know inflation was that bad.
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