Subway

  3.3 – 127 reviews   • Sandwich shop

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Your local Gaylord Subway® Restaurant at 2870 S. Ostego Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 49735

Hours

Wednesday8 AM–9 PM
Thursday8 AM–9 PM
Friday8 AM–9 PM
Saturday8 AM–9 PM
Sunday8 AM–9 PM
Monday8 AM–9 PM
Tuesday8 AM–9 PM

Address and Contact Information

Address: 2870 S Otsego Ave, Gaylord, MI 49735

Phone: (989) 731-6540

Website: https://restaurants.subway.com/united-states/mi/gaylord/2870-s-ostego-avenue?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=19926&utm_campaign=evergreen-2020&y_source=1_MTQ5MDE5NTAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

subway.com

Photo Gallery

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Reviews

Vince LaRosa
This time the pop machine had no ice and pop was warm.
I ordered a 6 inch Elite Chicken bacon ranch with vegies. The bun was taken out of the rack already cut. The bun was crushed and what little veggies fell out of the sandwich. I ate it rite there and I did not crush the bun! This plac e has really gone to the dogs. I received one bad sandwich a week ago and it was not up to par! Forwards you better start training your staff better! I will be back in a week, but this will be the last with another experience like this one!
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Matt Fumich
Worst drive thru ever. Worst order taker ever. Not only could she struggle to hear me but she wouldn’t repeat back to me what I ordered to confirm she heard me. Whoever the girl working today was she needs an education in fast food orders taking etiquette. She was very rude and snappy and she let the drive thru window slam when I was trying to communicate with her. I’ll never be back to this location.
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Victoria Hinkle
The young lady working, should have a little more training. She started my sandwich. I move down the line. She started another person sandwich which is fine. Pulled mine out of the toaster. It’s out there and got cold because of the AC running while she continued to help other customers not in a timely manner. Put theirs in the toaster and went to start another sandwich. I asked the young lady if she could put my veggies on because my sandwiches are getting cold. She put my veggies on and then walked away. So I asked her if she could bring me up real quick, so I wasn’t sitting there waiting while she completed five other sandwiches. She then proceeded to ring me up and shoved my subs towards me in a rude manner. I was in there about 20 minutes. The issue was not her making other subs in between. It’s in a timely manner that she did it. Letting mine sit there and get cold for several minutes and then completed it and was just making me sit there and wait when she could’ve just rang me up which took one minute so the customer did not have to sit there and wait while she completed other subs. Maybe having another person with her during the day would’ve been helpful for her.
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technologic80
Gauge, buddy, come on…. When I say heavy something don’t put it on like it’s coming out of your paycheck.
It’s a gas station subway, so if you come here just know you have to lower your expectations a LOT. Otherwise, they’ve got kids running the show here. Like maybe 17-18 years old. Get used to being treated accordingly.
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Abby Reese
I came to get lunch which should be a quick and easy task. There was a few people infront of me. But nothing that should take forever. Our service was horrendous. The employees were Alexis and dom. Dom did a pretty good job. But, Alexis was to worried trying to get herself a cookie then she was to finish getting the line. She spent a good 5-8 minutes picking her cookie and putting it in a little baggie and eating some then she was finishing and doing her job. And then she did not put gloves on when she came to finish out our sandwiches. When she had gloves on for the couple before us, she was touching her hair and face and then using those same gloves to finish there orders. Giving a round of applause to dom. But Alexis needs some serious training.
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Stacy Travis
If I could give zero stars I would. I drove out of my way this evening to get Subway. When I walked in the kid that was making sandwiches told me that he’s got a really long online order. He showed me the extremely long receipt and he needed to finish preparing that first before he could help me. I explained to him that “I only have one sandwich so I would gather that the customer in front of you should your priority, right?” To which he told me he’s gotten in trouble for that before and was unable to help me and I would have to wait while he stood there and made the online order. I asked where his manager was. He said they’d no one was in. It was only him. Everybody else called out and that his managers would be available tomorrow morning and I could call them then. Never again, will I go into this store!!
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kristen coleman
Food is good. But the service is sooo SLOW. I was first in line and it took the guy over 15 mins to make my American club sandwich – which is just a normal sandwich on the menu. This guy has been there almost a year now. So he knows the food but he moves as fast as a snail. If u expect fast or at least normal speed service you have to go elsewhere.
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Nicole VanderVeen
HORRIBLE they looked annoyed to make all of the sandwiches for my fam, it took way longer than other subways, they tried combining my order with the person behind me and my sandwich wasn’t even good
so would not recommend
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teri regorrah ors account
Had to write a review! We had a great experience today. Ally was so friendly and nice. It’s refreshing to have someone be so helpful and positive! Thank you Ally!!
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Alexa Everett
Absolutely terrible service. The girl making my sandwich was THROWING the stuff on it, missed the bread and picked the stuff up and put it back on. Asked “what’s on this” to every sandwich and got pissy about it. No smiles, we had a coupon that was still good use and she didn’t even attempt to make it work and gave it back and said “well this isn’t working, sooooo..” will not be coming back here again if that’s how you want to talk to customers.
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