Samantha Bridges
I am so upset to even write this but my husband and I went to jack in the box and the fries were freezer burned with the scent of urine. , I ordered a jr bacon sandwich and it only had the cheese and bacon on it and the jr chicken sandwich I had ordered with no butter sauce add mustard and it only had the mustard and chicken patty on it. I get it, sometimes you run out of ingredients but there was absolutely no communication. We will never go back.
… moreAlexis Ojeda
I wouldn’t recommend coming to this location if you’re expecting quick service. I placed my order through the app at 1:31 PM, and it said my food would be ready by 1:43 PM. However, I didn’t receive my food until 2:10 PM about 40 minutes after placing the order. If you’re in a hurry or expecting your order to be ready at the promised time, this location might not be the best option.
… moreSabrina Sabby36
Ordered 3 Jumbo Jacks with cheese one no tomato the one with no tomatoes also had no cheese. Called the store no answer.
Also ordered 7-piece poppers and they are overcooked. The cheese is hard n the inside not gooey and soft.
Just bad overall for $26…
… moreBrandon Blue
Ive been to this location many times and they always mess up my order. Most of the time the people in the drive through, dont take the time to even listen to what youre saying. This time they forgot one of my sandwiches. But thats not even half of it. Ordered 2 breakfast combos and they tell us they somehow have only 1 hash brown for breakfast combos. At 8 in the morning. Then we get our food and ask for syrup and they dont have that either. Won’t ve back
… moreJoshua Ng
Went to get the 75th anniversary box for the blind box key chain and the food.
Went at 6pm, empty drive through, works for me.
Got a bag instead of a box, not an issue, that’s OK.
Got ice on a diet coke that i specifically requested for no ice, that’s OK, I guess I don’t need that much soda.
DID NOT GET A JIBBI BLIND BOX TOY. SAT IN THEIR EMPTY DRIVE THROUGH FOR 10 MINUTES TRYING TO GET THEIR ATTENTION ONLY FOR THEM TO QUESTION MY ORDER AND THEN PROCEED TO GIVE ME AN OPENED, YES AN ALREADY OPENED BLIND BOX JIBBI THAT WAS SITTING ON THE COUNTER, ONE THAT THE STAFF LIKELY OPENED AND DID NOT WANT, WHICH DEFEATS AND RUINS THE WHOLE EXPERIENCE. NOT TO MENTION IS INCREDIBLY RUDE.
PLEASE TRAIN YOUR STAFF ON MENU ITEMS AND DECENT CUSTOMER SERVICE.
… moreAlexandra Tosciano
Went through drive thru, guy was extremely dense. He asked 3 or 4 times about what kind of chicken sandwich I wanted, after saying I wanted just the plain Jack munchies chicken sandwich and him not understanding, I had to tell him 2 more times to just give me the deluxe or whatever. Later at the window, I ask the guy if he can add a small drink to the order and he asks me what size drink(?) Thn the guy hands me a large sized drink! Alr(?) Drink wasn’t on my ticket so I’ve no idea if the charge had bn for a large instead of a small. But whether that attendant was working alone or not, how many times does someone have to say very calmly what they want and yhe other person have to ask thm multiple times??? How hard is Jack’s munchies chicken sandwich to understand? Food was good but what was wrong w that server or what is wrong w Portland!?
… moreBrittany Lindeman
Just got home from ordering a croissant breakfast sandwich. I asked for no meat but there was sausage on it. What’s worse is that after pulling that off, I noticed the bread was moldy. I tried calling the store twice and no one answered. I hope no one else is being sent home with moldy food today.
Update 2/21: Reached out to the website the response from them suggested. It’s weeks later, still no reply.
… moreHunter Lovve
I don’t leave reviews usually , and I know that this is a fast food place, but I haven’t eaten all day and I was craving a burger. Jack in the box is open, I ordered my food paid all of the fines and tipped. I was supposed to have a double cheeseburger and every single ingredient was missing, even the patty . Someone made a burger with bun and bacon only and really sent it out. ♂️
No sauce no beef no cheese no veggies
… moreShakira Zapata
Susie was amazing and very detail oriented for our order. I prefer this location over the cedar hills one because her customer service was amazing
… moreHailey Patterson
The best Jack in the Box! My friend is obsessed with this franchise, but we don’t have any local to us. He stopped by here near everyday for lunch while we were traveling. We will definitely be back next time we hit the coast.
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