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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Welcome to your Lubbock Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 15th and Akron Housing and Dining Services, Akron Ave, Lubbock, TX 79409
Phone: (806) 742-4610
Website: https://www.chick-fil-a.com/locations/tx/texas-tech-university?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
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Reviews
sagnik singha
Raw Chicken Alert!
Usually just at par with food. But today I ordered a 12 Count Grilled Chicken Nugget to find pieces of RAW pink chicken. Upon taking the evidence, the manager (not cashier) tried rejecting it as “something else”. It is quite unmistakable when one chews on raw chicken enveloped inside an outer cooked layer, one feels the chicken fibers almost.
No compensation, no courtesy. This is what the good businesses have come down to thesedays.
UPDATE: Upon emailing, TTU Hospitality responded quickly and refunded me the order amount. They also assured of further investigation into the matter so that it doesn’t happen again.
… moreUsually just at par with food. But today I ordered a 12 Count Grilled Chicken Nugget to find pieces of RAW pink chicken. Upon taking the evidence, the manager (not cashier) tried rejecting it as “something else”. It is quite unmistakable when one chews on raw chicken enveloped inside an outer cooked layer, one feels the chicken fibers almost.
No compensation, no courtesy. This is what the good businesses have come down to thesedays.
UPDATE: Upon emailing, TTU Hospitality responded quickly and refunded me the order amount. They also assured of further investigation into the matter so that it doesn’t happen again.
Mcr***n
As a customer, it’s upsetting to see staff being yelled at . During my visit, Malerie the manager spoke aggressively to employees, which ruined the atmosphere. Respectful management matters, and this location falls short.
… moreThomas Cypert
Good location, lines may seem long but in my experience go pretty fast. Use the Texas Tech mobile ordering app if you want to be in and out as I barely see people take advantage of it.
… moreMason Malone
Waited for an hour, got a soggy piece of lettuce and a single pickle. Thank you chic fil la for letting me down time and again.
… moreRobb Weingardt
Order through drive up was wrong, went inside to get the right food and that’s when I noticed that the drinks and food that had been returned by other guests had promptly sent to customers in drive through window.
Food was set on the floor before being cooked and or served, I asked for a refund and it was refused..
This was the worst service I have ever received by this company and I will not go back again. I have photos of this experience and plan on posting them after they are seen by Texas Health & Safety gets to see them first.
Highly recommend that continued customers ensure the food they purchase is fresh and correct in front of their own eyes for the safety of themselves and / or families.
… moreFood was set on the floor before being cooked and or served, I asked for a refund and it was refused..
This was the worst service I have ever received by this company and I will not go back again. I have photos of this experience and plan on posting them after they are seen by Texas Health & Safety gets to see them first.
Highly recommend that continued customers ensure the food they purchase is fresh and correct in front of their own eyes for the safety of themselves and / or families.
Ainslee Mattix
Service was terrible. The lady helping me didn’t smile at all and was rude and gave me a dirty look when I asked for the sauce that they forgot to give me in the first place. My fries were filled up half way and that’s being generous. Overall so disappointed.
Update went again today and they still haven’t changed lady was super rude and messed up my order and when I asked her to fix it she said she couldn’t. Worst chick fil a ever, if you can go off campus I would because this is not what chick fil a is supposed to be like.
… moreUpdate went again today and they still haven’t changed lady was super rude and messed up my order and when I asked her to fix it she said she couldn’t. Worst chick fil a ever, if you can go off campus I would because this is not what chick fil a is supposed to be like.
Chioma Ossai
Kind male cashier but the female server was very unpleasant. I came back after noticing my order was messed up as I didn’t get any fries. This lady gave me a rude look when I asked for my fries and she barely apologized. Terrible customer service. I decided to avoid this branch because I see other reviews saying the same thing.
… moreRed Raiderrr
Be prepared to wait in line! I’ve also noticed that the prices here are slightly higher than the restaurant, on top of sometimes slow service since they get super busy for breakfast & lunch. Good ol chick fil a, the fastest growing restaurant franchise in the States.
… moreChase Davidson
I get better service at McDonald’s. Please make an effort to actually get my order right or at least don’t make it so hard to get help when you inevitably mess it up. I expect better from Chick-fil-A
… moreHolden Coh
My cashier Ashley spelled my name wrong on the screen so I politely repeated myself and when she stared at me blankly I spelled out my name. She proceeds to ignore that, leaving my name the same and asked for my order which she proceeded to get wrong so I repeated myself, then she hit a button and said next guest. Obviously I received the wrong order
… more