Baskin-Robbins

  4.3 – 129 reviews  $ • Ice cream shop

Social Profile:

Visit your local Baskin-Robbins at 4019 W Avenue L, Lancaster, CA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Y…

Ice cream parlor chain known for its many ice cream flavors & sundaes, plus cakes, drinks & other treats.

Baskin-Robbins 93536

Hours

Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–9:30 PM
Tuesday10 AM–9:30 PM
Wednesday10 AM–9:30 PM
Thursday10 AM–9:30 PM
Friday10 AM–10 PM

Address and Contact Information

Address: Shopping Ctr, 4019 W Avenue L Quartz Hill, Lancaster, CA 93536

Phone: (661) 943-2666

Website: https://locations.baskinrobbins.com/ca/lancaster/4019-w-avenue-l?utm_source=google&utm_medium=organic&utm_campaign=Yext

Menu Photos

Order and Reservations

Order: Order online

order.baskinrobbins.com

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Reviews

cassi lyle
I’ve ordered my daughter’s birthday cakes here for 4 year never been disappointed absolutely amazing decorating! I brought in all of the stuff and had them decorate for me. Turned out amazing!
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Nos Ω
Never had my mix-ins so plentiful and put into separate cups instead of the Ice Cream before LOL. Ah well, back to Cold Stone.
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Joanna Leekley (Jomoma)
Soooooo good. Made my day! I love that they did special ice cream for Stranger Things. USS butterscotch is the best!
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Luz Quiros
Subject: Follow-Up on Previous Complaint Regarding Poor Customer Service

Dear Baskin-Robbins Customer Service Team,

I hope this message finds you well. I am writing to follow up on my previous complaint regarding my experience at your west Lancaster store, which I submitted on on Monday 2/10/2025. I am disappointed to report that I have not received a response from management, and I feel compelled to express my continued dissatisfaction.

During my last visit, an employee named Majesty displayed incredibly rude behavior towards my family. Upon our entry, she rolled her eyes and didn’t greet us, which set a negative tone for our experience. When we asked for assistance, she informed us that she would attend to us when she finished cleaning, which was frustrating and unprofessional.

I took the time to write a review addressing these concerns and reached out for an explanation, as I value customer service and believe in addressing issues to improve future experiences. However, my efforts to communicate have not been acknowledged, and it leaves me questioning the level of care your team has for your patrons.

I would appreciate a response regarding this matter. I sincerely hope to hear back from you soon, as your attention to this complaint is crucial for restoring my faith in the Baskin-Robbins brand.

Thank you for your time.

Best regards,

Luz Quiros
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Lindsay Gibson
I paid $50 for a SIX INCH CAKE, and when we served it, no one ate the cake part at all. It was dry and actually burnt. The ice cream part was fine, but FIFTY DOLLARS?! Don’t order a cake from here! Go to Cold Stone and get better service and a cake people will actually eat.
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Tameen Blackshear
The employees take the only three shaded parking spots and park there the entire shift. Youre inside a cold shop all day and you want to have a cool car when you’re off your shift, but you let customers park in hot parking spots and hold shaded parking spots for 6+ hours while you work? Any intelligent business owner tells their employees to park further away from the shop to give their customers more parking preference. EVERYDAY they take the only three shaded spots for their whole shift. EVERYDAY.
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Robert Marron
I took my kids for ice cream today and the staff was very helpful and friendly. Troy the person behind the counter, answered all our questions and was very helpful and kind when we asked to sample some ice cream flavors. Thank you Baskin-Robbins for hiring helpful and polite people like troy. It made our experience and awesome one. We like most of the ice cream flavors here, but strawberry cheese cake ice cream is our favorite. Awesome ice cream awesome service, thank you.
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Monica Janco
I go to this location often. The service is awesome. The ladies are always so kind like they sincerely seem happy. It’s a good feeling. That’s why I come here often.
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Sara Polak
Over priced! What happened to being able to afford taking your family out for a scoop of ice cream?? It’s good quality ice cream, but there are other places with same quality & less expensive AND you get a bigger scoop!
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