Starbucks Coffee Company

  3.8 – 134 reviews   • Coffee shop

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Starbucks is proud to offer quick and convenient service to South Euclid at this drive-thru-only location. Enjoy freshly brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, plus quality breakfast and on-the-go lunch choices like sandwiches, egg bites, wraps, pastries, and protein boxes. Browse the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Dine in ✔️Take out Starbucks Coffee Company 44121

Address and Contact Information

Address: 4525 Mayfield Rd, South Euclid, OH 44121

Phone: (216) 260-1001

Website:

Order and Reservations

Order: Order online

Related Web Results

Store Locator: Starbucks Coffee Company

Our Starbucks store locator will help you find locations near you where you can enjoy great beverages and wi-fi. Find a Starbucks now.

Starbucks | South Euclid OH – Facebook

This Starbucks café in South Euclid offers a friendly atmosphere, freshly brewed coffee and tea… See more. Coffee shop · $$.

Starbucks – South Euclid, OH Restaurant | Menu + Delivery | Seamless

An ideal cup for those who prefer a lighter-roasted coffee. If Starbucks® Blonde Espresso Roast is not available, Signature Espresso Roast will be substituted.

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Reviews

Christy Grande
The product is never consistent. I never am given a stopper and barely ever a sleeve. I have to ask every time. The order is always the same but never tastes the same. Disappointed! Today instead of coffee, they served me hot chocolate~
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Andy
Unfortunately visting a city that doesn’t have many local coffee spots, so I patronized this particular Starbucks location. My drink was made incorrectly, then it was “remade”, and was still incorrect. I really can’t comprehend why people do not pay attention. It’s very simple to make a latte and follow directions. I had to ask for my money back, because I did not have the patience for incompetence today. Left this location and went to another location and my drink was made good, but after 3 times
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M Hill
I’m writing to share my recent experience at your store on September 12th around 3:26 PM, which was unfortunately very negative.

From the start, the interaction felt off. At the drive-thru, the employee taking my order was not customer-friendly. When I arrived at the window, I greeted her with “Hi, how are you?” twice. The only response I received was “huh,” followed by silence as she closed the window.

When I handed her payment, there was confusion about the total. I thought she said $10.01, so I gave her $20.01. My change came back as $9 and some change, which suggested I had misheard her. I politely asked what the total was, but instead of answering, she closed the window again. About 30 seconds later, she returned with a receipt, still saying nothing.

Another employee brought my drink, and I asked to speak with the manager. She identified herself as the shift manager, Tiana. I explained the situation and shared how rude the first employee had been. Tiana looked confused and wasn’t able to provide me with the store manager’s name.

For reference, the employee at the window was named Essence (if I heard correctly). She had red hair and a nose ring.

This experience was frustrating because basic courtesy was missing at every step. No greeting, no communication, no clarity about my order or change. If Tiana was in fact the manager on duty, she didn’t handle the complaint professionally either.

At that point, I did not even trust the drink I had been given and chose not to drink it. Instead, I went to 7 Brew on Mayfield, less than five minutes away, where the service was polite, professional, and welcoming. The drink was also less expensive and excellent in quality. The difference in service between the two locations was stark.

I’ve always associated Starbucks with good customer service, but this visit was the opposite. I hope this feedback is taken seriously so that employees are trained to show respect and communicate with customers, even during busy shifts. Needless to say, I won’t be going back here.
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Samantha Ehlert
Went there at 8:24 pm because online it says closed at 9:00 the sign was not lite up & no one answered the speaker. Yet all the employees were looking at me from the inside with the lights on & headsets on.
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Tia Tried It
Drive-Thru now open!

– Very comfortable patio seating available.
– Right across from McDonald’s in the Plaza with Marc’s.
– It’s tiny but you can’t miss it!

Don’t forget to tip your favorite batista for phenomenal service!

#TiaTriedIt
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Diamond Thompson
I ordered a ribbon caramel crunch. They absolutely used another mix for this drink. It is awful and I’m calling them. Their phone is busy for The last 20 minutes, it’s OK I won’t ever go to the Starbucks again
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Cat
I’ve never had such awful customer service. You probably know the girl I’m talking about. Attitude at the ordering screen and at the window. “Have a rest of your day.” Manager needs to check her attitude before she talks this way to the wrong one. We placed a mobile order and she was mad that we didn’t wait long enough for her liking. Do better.
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Kelsey Jackson
Rudest customer service ever. I have had the same drink order for years & never had my drink made the way they made it. I rarely send my drinks back even if they are poorly made, but after spending so much money for drinks that aren’t made right it gets frustrating. I only come to this location because its close to me. Any other Starbucks would be glad to correct a drink but this location gave me attitude over THEIR mistake. This has happened a few times now.
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Sh Jones
I went to the StarBucks in South Euclid store #67264 and the girl that took my order name Ann was very rude. This was my first time going to this store or any Starbucks in the area. I had the pineapple refresher from a friend and liked it. I went to order my own. I did not know what size they came in so I asked her and she at first stated What! I told her I never ordered one before she then stated small medium
Large. I said medium my friend said larger. She come to the window with a small and medium cup. My friend stated he ordered the large. She took the cup back with an attitude. I went online and saw the name of the sizes and asked her about them she then stated we do have them sizes. I again told her this is why I asked you about the sizes. I asked her what is her name and she say come again. Just rude. She should not be taking orders or working with any customer. It’s too many Starbucks to deal with that attitude. This is why a lot of businesses are so ran down because of the people you hire in these stores who don’t care about customer service.
6/25/2024 at 6:43pm
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Catherine
The girl even asked if I needed a drink carrier since I had several drinks and she gave me a straw and drink toppers 🙂
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