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Your local North Pole Subway® Restaurant at 227 N Santa Claus Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 227 N Santa Claus Ln, North Pole, AK 99705
Phone: (907) 488-7444
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Order and Reservations
Order: Order online
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SUBWAY at 227 N Santa Claus Lane North Pole AK
Discover better for you sub sandwiches at SUBWAY 227 N Santa Claus Lane in North Pole AK. View our menu of sub sandwiches, see nutritional info, …
Subway Locations in North Pole, AK| Subs, Sandwiches, Salads
Subway Locations in North Pole: Town And Country Mall. We’re Open – Closes at 8:00 PM. 227 N Santa Claus Lane North Pole , AK 99705.
Subway, 227 N Santa Claus Ln, North Pole, AK 99705, US – MapQuest
Get more information for Subway in North Pole, AK. See reviews, map, get the address, and find directions.
Reviews
Amy Breazeale
We LOVE this Subway! We always look forward to the prompt, personalized and professional service from Danyelle and Hadlie on weekends. I appreciate them so much. They are always careful to make sure the sandwiches are made the way we want.
Ingredients always seem fresh and the personalized sandwiches are so tasty. Will definitely go back!!
-John 3:17
… moreIngredients always seem fresh and the personalized sandwiches are so tasty. Will definitely go back!!
-John 3:17
Kimi
Clarity made me exactly what my brain was wanting for my birthday dinner. I’m at that age, where birthdays depress you. When we walked in there was a large crowd and we expected a large wait. The 2 ladies running the table welcomed us with large friendly smiles and nearly immediately asked what we would like to eat. I glanced at the man standing in front of me and he smiled with a mention that his food was almost done in the toaster. Fluidity would be a good adjective for the way these ladies worked together. I had my food (and an added purchase of soup because she made it sound so good!) in my hand and paid for in less than 4 minutes!!! (Yes as a dasher I time everything now days.) My daughter and I sat at a table and found out she really was serious the cheddar and broccoli chowder was amazing!! The sandwich was made to perfection and by the end of the visit I was actually smiling and felt like I’d visited with an old friend at the local sub shop like when I was a kid. It felt so good! Thank you Clarity for the wonderful feeling of my childhood today of all days.
… moreJoy H
My daughter thought she would try the new churro menu item. It tasted like cardboard, there was no cinnamon or Cinnabon flavour/coating at all. We were very displeased.
… moreHope Lovesotters
I only have absolutely positive things to say about this place. The service was so amazing and quick, and the customer service was immaculate. Everyone in the restaurant was kind and the tables were spotless. The general environment was extremely kind and all the workers seemed to be having a great time together, which in turn let us have a wonderful time!
… moreElizabeth Strong
They had a very good attitude and didn’t judge me for adding the most and weirdest toppings combinations.
… moreAlexis Carson
Staff were rude and scattered- they talked over the customer to other people, they prioritized door dash service over who was physically there (literally stopping my sandwich to do an online order).
They had their personal music too loud, you had to raise your voice to hear. Not a welcoming atmosphere- I won’t be returning.
… moreThey had their personal music too loud, you had to raise your voice to hear. Not a welcoming atmosphere- I won’t be returning.
connie gomez
Subway North Pole Review – Rating: 2.5/5
I ordered two 12-inch sandwiches online for pickup: a meatball sub and a ham/turkey sandwich. The meatball sub was fine, but the ham/turkey was missing all condiments, so I had to return to the store to have it corrected.
When I arrived initially, the store was empty, and the gentleman working there greeted me politely. My order was just being completed, which was a nice touch for timing. However, when I got home and noticed the issue with my ham/turkey sandwich, I had to drive back.
When I returned, the place was busier, with six customers ahead of me in line. The same gentleman quickly recognized me and asked if something was wrong. After I explained, he apologized sincerely and started fixing my order. Unfortunately, his coworker—who seemed disinterested from the start—shrugged off the mistake and barely helped with the situation.
While the gentleman worked hard to remake my sandwich and keep the line moving, the coworker slowed things down significantly. She was unmotivated, barely assisting customers, and showed no sense of urgency. At one point, she stopped making sandwiches altogether and focused on handing out online orders, leaving the line to grow unnecessarily.
On a positive note, the sandwich remake was fresh, and the gentleman’s excellent customer service stood out. My experience overall was better than the last time, thanks to his professionalism and effort, but the lack of teamwork and the poor attitude from the other staff member still impacted the visit.
Food was decent, but there’s room for improvement in service quality.
… moreI ordered two 12-inch sandwiches online for pickup: a meatball sub and a ham/turkey sandwich. The meatball sub was fine, but the ham/turkey was missing all condiments, so I had to return to the store to have it corrected.
When I arrived initially, the store was empty, and the gentleman working there greeted me politely. My order was just being completed, which was a nice touch for timing. However, when I got home and noticed the issue with my ham/turkey sandwich, I had to drive back.
When I returned, the place was busier, with six customers ahead of me in line. The same gentleman quickly recognized me and asked if something was wrong. After I explained, he apologized sincerely and started fixing my order. Unfortunately, his coworker—who seemed disinterested from the start—shrugged off the mistake and barely helped with the situation.
While the gentleman worked hard to remake my sandwich and keep the line moving, the coworker slowed things down significantly. She was unmotivated, barely assisting customers, and showed no sense of urgency. At one point, she stopped making sandwiches altogether and focused on handing out online orders, leaving the line to grow unnecessarily.
On a positive note, the sandwich remake was fresh, and the gentleman’s excellent customer service stood out. My experience overall was better than the last time, thanks to his professionalism and effort, but the lack of teamwork and the poor attitude from the other staff member still impacted the visit.
Food was decent, but there’s room for improvement in service quality.
Connie Gomez
Review for Subway North Pole – Rating: 0/5
If I could give this location a rating of zero, I would. My recent experience at Subway in North Pole has been consistently disappointing, leading me to share my concerns.
I ordered two 12-inch sandwiches: a meatball and a ham turkey. Unfortunately, the service was subpar from the start. For the meatball sandwich, I specifically requested no black olives, as my child is very picky. Despite my repeated requests, the staff seemed annoyed and removed only a few olives before reluctantly taking the rest off. The attitude displayed by the employees was unprofessional and dismissive.
For the ham turkey sandwich, I asked for the bread to be toasted without heating the meat or cheese. The employee confirmed that the bread was not toasted, but when I requested the bread to be toasted separately, I was met with the same uninterested attitude.
To add to my frustration, the bread was hard and stale—far from the fresh quality I expect from Subway. I’ve worked at Subway before and know the difference between fresh and old bread. We ended up discarding both sandwiches due to their unacceptable quality, which felt like a waste of money.
When I went to pay, the employee informed me that she had used my points without my consent. I expressed my concern about not being asked beforehand, to which she replied, “Sorry, I’m new.” In a customer service role, it’s essential to communicate clearly and respectfully, regardless of experience.
To make matters worse, one of the employees was on her cell phone for the entire duration of my visit, which is highly unprofessional and distracting.
As I left, I noticed the staff giving me unfriendly looks and attitudes. When I mentioned contacting the district manager, “R,” they suddenly changed their demeanor and offered apologies, indicating that they were aware of their behavior.
Additionally, I found it unprofessional for staff members to be wearing pajama pants instead of proper uniforms. This lack of management oversight reflects poorly on the establishment and contributes to the decline in food quality and service.
This was not an isolated incident; this is the fourth time I’ve encountered issues at this location during dinner hours. It’s disappointing to see such a decline in service and quality, and I hope management takes these concerns seriously for the sake of future customers.
… moreIf I could give this location a rating of zero, I would. My recent experience at Subway in North Pole has been consistently disappointing, leading me to share my concerns.
I ordered two 12-inch sandwiches: a meatball and a ham turkey. Unfortunately, the service was subpar from the start. For the meatball sandwich, I specifically requested no black olives, as my child is very picky. Despite my repeated requests, the staff seemed annoyed and removed only a few olives before reluctantly taking the rest off. The attitude displayed by the employees was unprofessional and dismissive.
For the ham turkey sandwich, I asked for the bread to be toasted without heating the meat or cheese. The employee confirmed that the bread was not toasted, but when I requested the bread to be toasted separately, I was met with the same uninterested attitude.
To add to my frustration, the bread was hard and stale—far from the fresh quality I expect from Subway. I’ve worked at Subway before and know the difference between fresh and old bread. We ended up discarding both sandwiches due to their unacceptable quality, which felt like a waste of money.
When I went to pay, the employee informed me that she had used my points without my consent. I expressed my concern about not being asked beforehand, to which she replied, “Sorry, I’m new.” In a customer service role, it’s essential to communicate clearly and respectfully, regardless of experience.
To make matters worse, one of the employees was on her cell phone for the entire duration of my visit, which is highly unprofessional and distracting.
As I left, I noticed the staff giving me unfriendly looks and attitudes. When I mentioned contacting the district manager, “R,” they suddenly changed their demeanor and offered apologies, indicating that they were aware of their behavior.
Additionally, I found it unprofessional for staff members to be wearing pajama pants instead of proper uniforms. This lack of management oversight reflects poorly on the establishment and contributes to the decline in food quality and service.
This was not an isolated incident; this is the fourth time I’ve encountered issues at this location during dinner hours. It’s disappointing to see such a decline in service and quality, and I hope management takes these concerns seriously for the sake of future customers.
Alton Ballard
This place closes when they like. Not 9 as advertised. Went there 7:15 tonight, they were pissed. One looked so stoned she couldn’t tell you what day it was. Once before i had one employee run and shut the door in my face and lock the door saying sorry were closed at 7:30! I feel sorry for the owner of this store. They’ll be bankrupt soon with employees like that!
… moreLeAnne Edwards
Placed an order online for two foot long combos a foot long cookie and a double cheese dipper, had to set for delivery so by the time I made it home our food would be there. Got the food for both subs to be missing ingredients and have wrong ones in them, the cheese dipper had NO cheese in it, missing the dip, missing the foot long cookie, one if the drinks (the one we got was wrong) and both bags of chips. Tried calling the store 4 times with it ringing and then it would hang up.
My husband went into the store with the receipt and told them what was wrong and they tried to tell him there was nothing they would do. When he asked for the manager he was told that they were busy and they they would redo only one of the sandwiches and gave him one bag of chips, the cookie and he had to almost demand that he get a new dipper since ours had no cheese or the sauce. Paid $60.00 still missing items.
… moreMy husband went into the store with the receipt and told them what was wrong and they tried to tell him there was nothing they would do. When he asked for the manager he was told that they were busy and they they would redo only one of the sandwiches and gave him one bag of chips, the cookie and he had to almost demand that he get a new dipper since ours had no cheese or the sauce. Paid $60.00 still missing items.