Mr. Tyre Adams Sr.
I simply asked for my shots of espresso to be on the side. Meaning not in my carmalicious blender, just in a separate cup. I was told that it was a weird request.. so I will not visit this scooter ever again. They could offer me free coffee for the rest of my life and I would not come get it!!!
… moreBee Pompei
This location is amazing. I always get delicious coffee & breakfast sandwiches. The manager is gregarious & kind, she is good at what she does! I had an issue with a mobile order and she fixed it without hesitation. I highly recommend the sugar free iced mocha latte & this location specifically.
… moreMarissa L. Johnson
Wow! This scooters has truly turned things around. They seem to genuinely care about customers. I tried an iced matcha (my fav lately) with coconut milk and hated it haha! Got back in line and confessed my daring mistake that left me hopeless (adding the coconut milk and trying iced versus blended.) She made me a new drink for free, which meant so much. All of the workers are so caring and kind, previously this was not the case and they made careless mistakes. Now everyone seems to be on the same page of truly being customer advocates!!
… moreGEORGE BARLOW
First time going. Had a iced strawberry shortcake coffee
… moreKathy Pohlman
Scooters coffee is delicious. Their cold brew is my favorite.
… moreAshlee Mesner
Just up the road from my work so I stop by often. I love the convenience of ordering from the app on my way. They’re always quick to make it fresh upon your arrival. The employees on Hickman and 100th are hands down fabulous!! Scoot on up!!
… moreLee I
Quick, friendly and tasty!
My mom has been talking this place up for a long time and I understand why. I got 3 fancy drinks, all 3 made with non dairy milk, it came to about 18 bucks… kind of pricey for what it is, but probably half the price of Starbucks. Also, they were roughly one thousand times better than Starbucks.
Employees were pleasant and upbeat!
… moreSarah Ann
My family and I frequent scooters regularly, we love the drinks there. The last few times we’ve gone to this location we’ve had a few issues. One of the issues being we were charged for an item we did not order/nor did we receive. When we noticed the charge, we went back to Scooters to request a refund for the item. We were advised they could not help and we would have to call corporate. This was extremely frustrating and really left us with a bad experience. I called at the start of the new week as corporate was closed on the weekend. I spoke with Denise Morgan with Loving Cup LLC, corporate for Scooters. She worked so hard to resolve the issue and went above and beyond to help us. The customer service I received from her was phenomenal. As someone who has been in customer service for 11 years, I was truly blown away by all her efforts. We are thankful to her, and it really shows how Scooters is really a top coffee shop to go to compared to their competitors. We love Scooters! ❤️
… moreShawn
I ordered an extra large blended carmelicious drink and I didn’t get it blended It was just on ice very disappointed
… moreA Smith
I am very lucky that I live within 2 miles of three Scooter’s locations – 10155 Hickman Rd, 7500 Hickman Rd, and a new location at 4566 University Ave. I normally go to the location at 10155 Hickman because it’s on the way to where I am traveling. Not anymore. I will pass this location as often as possible to go to the store on University Ave. Today I went to get my large peach vertigo smoothie. The person taking my order (red ponytail, colorful glasses, smart watch with rainbow band) got it wrong. I didn’t get the extra red bull that comes with the order (the person that made it had a black ponytail) , and they didn’t offer my two dogs a pup cup. This is the third time in a row that I’ve been to this location and there was either something wrong with my order or my dogs weren’t offered a pup cup. I never have this problem at the University Ave location – everyone is friendly and nice and they always offer a pup cup. I am sure that nothing will come from this but I will not frequent this location if there is any other option.
… more