
Retro-themed chain with a 1950s soda-fountain look, dishing out familiar fast-food selections.
Address and Contact Information
Address: 124 James Avenue, Locust, NC 28097
Phone: (336) 465-5673
Website: https://hwy55.com/
Menu Photos
Related Web Results
Hwy 55
Hwy 55 Burgers Shakes & Fries – Locust – MapQuest
Hwy 55 Burgers Shakes & Fries – Facebook
Reviews
What in the world has happened to this place? My husband and I went tonight, 11/10/24 around 6:30, and the parking lot was empty except one car that was parked on the side towards the back. We thought they may have been closed when we pulled in but noticed a customer standing at the counter when we drove around to the drive thru. We sat at the speaker for several minutes before we were acknowledged and the girl taking our order apparently wasn’t aware she had her headset on and we could hear her having a conversation with other people. She finally asked us what we wanted and we ordered a chicken cheesesteak all the way meal with tots and a Philly cheesesteak all the way with tots. I also asked for a cookie dough concrete and she said they were out of cookie dough so I asked for a Reese’s and she said they were also out of them but she had Snickers. I declined and she told me to pull around. We sat at the window several minutes and the girl opened the window and asked us what we ordered. We told her and we waited about 8 minutes and she came back and asked us again. At this point I was shocked and thought well maybe she is by herself and having to do everything. No, I realized later when we parked and ate that there were 5 employees total that I could see, that were “working” weird zero customers in there. Anyway, back to the window, another girl comes to the window with a bag and said “Y’all had the online order right”. I told her no and she asked us what we had. At this point I was thinking this has got to be a joke. She handed us a bag and I could hear music playing behind her with the window open. As I was pulling away I could see several girls dancing. We parked and opened our boxes to the most ridiculous cheesesteaks I have ever seen from this place. I had chicken and husband had Philly. His was AWFUL. The beef was super thin and crispy and a few were so burnt they were crunchy! He barely had any cheese or onions and peppers that we could see, plus it wasn’t even full. My chicken was just ok and not chopped like it normally is and I think I found a couple of peppers and onions on mine. Tater tots tasted like oil. The best thing was our sweet tea. $26 spent on trash. We were so unhappy we went to Burger King and ordered a burger. We have ate at Hwy 55 several times since they opened the new location and it had NEVER been like this. The place seems to be run by teenagers. What is going on and where are the adults? We will not be going back until this place gets fixed.
***12/3/2024 UPDATE***
Michael, the manager/owner, reached out to us privately and apologized for the experience we had and refunded our meal for that night. He also offered to compensate our entire meal when we decided to go back, which was tonight. He chatted with us briefly and apologized again and said he would make sure our meal was made fresh and correctly. We ordered the same thing and it was MUCH better and looked and tasted exactly the way it is supposed to! He also gave us a card for a free Concrete Shake, since we were unable to get one the last time. So glad there is a manager there now that cares about a customers experience! Michael is wonderful and Hwy 55 deserves to be given another chance now that he has taken over! Also added pics of our food tonight!