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Reviews
Jay
I really like this place. I have been coming here for about 12 years. Employees are always friendly, but this business is hardly ever open anymore. Very limited hours, which is very frustrating and disappointing. Their food is usually tasty, but their fountain drinks are not the best quality; not enough carbonation to syrup ratio, too sweet and always slightly flat. Once again, delicious food, friendly and efficient staff, but usually closed.
… moreAmber Cole
I just want to say.. I have never ever been more satisfied with the customer service that they offer here … I mean every time it’s service with a smile and a quick chat to make your day! That alone can turn someone entire day around Keep it up Tans you’ll always have a loyal customer ♥️
… moreJust Me
Really sad situation here. Tans ownership – the food and portion size was great and everything was fresh. New ownersship – prices went up, portion size went down, overall quality went down, food is very bland, nothing tastes fresh. Tastes like everything is made in advance and just warmed up. I gave them 1 star because the people are very nice and seem to want to do well. Buying a name, recipes, and a crash course in the business don’t equal the same success. Hopefully they will get it figured out. Maybe reach out to one of the “Help me” restaurant reality TV shows.
… moreCindy Taylor
Went here for the first time, having recently moved back home from FL. We used to go to Ben Tan’s ALL the time when they had the restaurant and thought we’d give it a try.
Father/Son owners were so super-nice. We had hot and sour soup, szechuan chicken, and, of course, egg rolls! It was all absolutely DELICIOUS! We’ll definitely be regulars
… moreFather/Son owners were so super-nice. We had hot and sour soup, szechuan chicken, and, of course, egg rolls! It was all absolutely DELICIOUS! We’ll definitely be regulars
Shantel Moore
Absolutely disgusting! Went here for the first time yesterday and paid 31 bucks for food that was barely edible. We upgraded our meals to the noodles and to our surprise they gave us plain noodles with no flavor at all… and i ordered bourbon chicken and my husband and mother ordered coconut chicken there was no taste difference between the two and the were both white colored chicken bites with no sauce…could barely eat that… I don’t understand how people like this food with no sauce and portion sizes smaller than any other Chinese food place I have ever been too. Save your money go somewhere else
… moreFireVirus01
Food was dry, sauce was the consistency of water and leaked all over the bag, basically it was genuinely terrible. Occasionally went for the eggrolls but if youre gonna make the decision to go there only go for the cream cheese eggrolls other than that avoid at all costs.
… moreDrew L.
The people were great! The food sucked. It was not edible, and so I will not be going back. The General Tso’s tasted like a tough and dry BBQ chicken chunks. The fried rice had been made with a minimal amounts of egg and soy sauce, and was mostly tasteless.
… moreMegan S
Between the tans in massillon and the one that use to be on 62 I have been going here for years. Really the only Chinese I like, can’t find a governs chicken anywhere. But today I’m very disappointed. My rice is soggy, my chicken is very hard and crunchy even in sauce. My mom ate here about a month ago and reported the same info to me. I thought maybe she got a bad batch or something but there is no way we both got bad batches weeks apart.
Sounds like price increase for you while they pay for cheaper items so they can profit more. This is very sad and I’m not sure of I’ll be back. Crunchy chicken isn’t worth $10+.
… moreSounds like price increase for you while they pay for cheaper items so they can profit more. This is very sad and I’m not sure of I’ll be back. Crunchy chicken isn’t worth $10+.
J D
Went for the first time yesterday, the gentleman that took our order was very kind and knowledgeable about the menu. Food was delicious, fresh and hot! Prices are excellent too! We will be back to try all the egg rolls!
… morePam Shammo
The food is amazing and the egg rolls delicious
… more