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Visit your local KFC® at 5724-B Thornton Avenue for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 5724-B Thornton Ave, Newark, CA 94560
Phone: (510) 792-1617
Website: https://locations.kfc.com/ca/newark/5724-b-thornton-avenue
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Visit your local KFC® at 5724-B Thornton Avenue for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, …
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Reviews
Mike Arrivas
This store is terrible. The employees are rude, careless, immature, and improperly trained. They always mess up our orders, not have the regular items we want available during the lunch or dinner hours. Different cashiers always ring up our order higher than what it should be and the prices are never the same. I’m always completing the surveys and even called to raise the concerns with the manager. But nothing has improved at this store. I end up going the Fremont Blvd location which is farther away but their service is so much better and they have the items available we want at the same price every time.
… moreCarole Mcmahan
3:15 pm. Didn’t have any tenders ready. Told them I would be back in 40 minutes. Bag had only 1/2 my order. Ordered popcorn while waiting for them to cook more tenders. Asked twice for sauce. Manager had a REAL attitude and threw sauce in bag. Won’t go back there!
… moreBrandon Mendez
No sense of urgency what so ever. Obviously my order didn’t come out correct the first time, had to wait longer than usual to get my correct one. The employees here seem to drag their feet everywhere not wanting to work with no direction or organization. I don’t even want to get into all the health code violations I saw while waiting behind the counter, but for starters never pick at your face when your working with food, that’s the grossest thing ever. Water was also coming from the back seeping out into the dining room with no wet floor sign on the way to the entrance to the bathroom. If I was the person who owned this franchise I would be utterly ashamed and embarrassed , it gives the KFC branding such a bad name.
… moreLemmy
This is the Slowest fast food restaurant I have ever been to. I don’t go here very often, but whenever I do there’s only two people working. One person is in back cooking astuff while theres only ever one person in the front of the store taking orders and bagging up the food. Takes me 20-40 mins to get out of this store every time.
… moreJr Wright
Food was horrible !food took about 20 minutes . the mac&cheese tasted like someone poured salt in it . potato wedges were a hard dry chewy stale consistency.the extra crispy chicken was the same as always. the grilled chicken was covered in more oil & fats the the extra crispy .biscuits were very stale i do not write reviews but this food was horrible beware .
… morelittle bit of everything
Every time I have placed a order here either the service is poor or there something wrong with the order. For the longest time their fryer was down. the only reason I’ve not stopped visiting is its usually a quick in and out. Tonight I think is my last time stopping here … Just shaking my head with this belief
… moreChris moran
I come in to get hot wings because that’s all I eat. The manager says her shoulder hurts so she.can’t lift the box. 2nd time in a month. This place use to be good.. Not anymore. Get it together. I might come back. Attitude
… moreT “TheBiggestFishEver” B
Extremely slow because of staff shortage and/or lack of food prepared and ready to go. Everyone had to wait for their food about 16 to 36 minutes. Well I guess it was freshly made but it was a mad scramble to pull it off. Other than that its basic KFC. Now abot the restroom. The floor was slimy slippery. You stand to do your business and notice your feet sliding apart. Remedy is to clean the mop and bucket properly or replace then stay on track with cleaning the mop and bucket. That slime is grease and degreaser and heavy bacteria from not properly cleaning the tools.
… moreshalvin prasad
Worst customer service experienced. Employees are rude and careless.
I ordered 8 piece chicken. All the chicken were old, spiceless, and dry. I waited about 20 minutes for the order that was less than $15. When I asked them to cancel my order and give my money back, they told me that they can’t do that. I called this restaurant and asked if I could talk to the manager, then they told me that manager was not there. I called later and that same person who answered the phone first time was pertaining to be the manager. It a ripoff.
… moreI ordered 8 piece chicken. All the chicken were old, spiceless, and dry. I waited about 20 minutes for the order that was less than $15. When I asked them to cancel my order and give my money back, they told me that they can’t do that. I called this restaurant and asked if I could talk to the manager, then they told me that manager was not there. I called later and that same person who answered the phone first time was pertaining to be the manager. It a ripoff.
Viejay Trias
This place is trash, crew are not friendly and dirty either its a cat fur or a dog hair all over her while serving food, and damn its only 11 am they serve us with cold chicken and hard as rock biscuit. If you vist in this place look around the store. All i can say this place a real 100 percent garbage.
… more