Ciera
This is the second time this Subway location has sold me expired fish. This was a new order, not related to the previous complaint, and the food was again expired and disgusting.
About a month ago, I contacted the district manager after the first incident. I received one reply with no follow-up or resolution. I ordered tonight out of desperation and now this has happened again.
This is a serious food safety issue, not a one-time mistake. I am now out $25, twice served unsafe food, and completely ignored by management. The lack of accountability is unacceptable. I would strongly caution others before eating here.
… moreMichele Krutka
What happened to customer service or simply just acknowledging someone standing g there. I arrived at 11:20am. One young lady working. I was the only customer. She was taking rolls out of the oven so she may not have noticed me or it could have been her ear buds in ( which should not be allowed in this type of service position for multiple reasons) and she didn’t hear me come in. After 3 minutes, a long time waiting to be greeted, she finally said “are you picking up or or ordering?” I said ordering and she told me I order at the other end. So, I go to where I’m supposed to. She completely ignores me and starts making g another sandwich, not one word to me, no “I’ll e with you in a minute or even “I just have to finish up this order,”. NOTHING!! I was the only customer there. I was already waiting a bit and I almost just walked out. Finally, my turn. She wasn’t meant but not at all welcoming. See photo of finished product. Roll was hard and an absolute mess!!! I’m disappoint after seeing all the freshly baked rolls and mine seems to be a day old. If she’s working, from now on I’ll just walk back out.
… moreKristie Stinson
I’m not going to rate this with stars right now. Normally this store is nice. I went in at 8:15pm on 6/26 to get food. The girl was obviously pissed customers walked in. You can tell she was trying to clean to close down. Rudely asked what I wanted. Slammed the bread down on to the counter. Wanted a steak sandwich not toasted. She put the meat on the bread without heating it and put cheese on it. When I asked if she was going to heat the steak she toasted the entire sandwich. I didn’t even feel comfortable enough to tell her what else I wanted on my sub
So I got nothing on it. It’s always great to spend $ on something you won’t even eat! I’m sorry if she was busy and had a long day but the attitude was not necessary!
… moreSolitary Guy
There were 2 young girls working and it appeared as though it was painful for them to greet us, neither one smiled during our interaction, we were tempted to just leave without the subs, but didn’t. They need to teach those girls about being in customer service, if you’ve got issues, leave them at the door, or stay home! Your customers don’t want your attitude!
… moreJeannette G
Our subs were soaked in sauces and sloppy! I prefer the Clifton Park location, it’s cleaner and they prepare our subs very well compared to what we received at this Halfmoon location.
… moreDaniella M
This the absolute worst subway! They cut their cold cuts down so thin and cut the slices in half. Your $13.99 sandwich should cost about $4! Never have I seen this anywhere else. I even confirmed that they cut their own meat. Shame on them!
… moreSuzen Bickford
This store made their dining area festive. Christmas decorations on the tables some tables had tablecloths on them.
… moreCathy Dabney
Clean Subway. Really cut down on menu selection though. No longer service breakfast and no flatbread. Service was nice and friendly.
… moreJennifer Weber
Ordered online received sub it was made incorrectly. Called store manager explained the sub was made wrong she insisted she made it correctly. I told her I have the sub in front of me with the order slip and she said you will have to bring the sub to me I have to have it in front of me. I refused to drive the sub to her. If I had time to do that then I wouldn’t have ordered online. So I was charged for ordering extra toppings I never received but would not rectify the situation unless I drove the sub to her? Being a Manager in the customer service industry for 25 years this is very poor customer service.
… moreFrank V
Cool modern location. I wouldn’t normally review a chain but this subway is exceptional. Nice seating with a modern feel. The sandwiches were great quality and the staff was very friendly (gentlemen with maybe an arrow tattoo on his forearm and a blonde woman).
… more