Abbie Preston
Absolutely terrible experience. The staff was extremely rude — especially the older blonde woman with tattoos. Hands down the rudest person I’ve ever encountered in customer service. Honestly, the way the place is managed is disappointing, and someone needs to address it.
The inside looked clean, which is about the only positive thing I can say. But the service? Awful. It wasn’t even busy, and somehow they still messed up. The sandwich was wrapped so poorly it was falling apart, and the folding job was laughable. It looked like zero effort was put in.
With that kind of attitude and work ethic, it makes total sense why the place was dead. I won’t be coming back, and I definitely won’t be recommending it to anyone else. Do better.
… moreCollin C
I miss the old management. The gentleman working today was nice, but the lady was short with both me and also the lady in line ahead of me. There was no ghost pepper bread left at noon. The onions were apparently missed on garbage day. I think I got almost a whole bad onion on my sandwich. The nacho cheese was disgusting. The lady refused my $3.99 6-inch coupon, but I have used it several times here before. She stated that coupons will just not work at any of their managed locations. Why am I still receiving them in the mail? I won’t be back to spend another $10 on an old crusty sub and to be disrespected.
… moreApril
The lady that did my sandwich was an older lady and had a tattoo from where I saw. When asked about my toppings, I asked for cucumber which she gave me two pieces and I asked for lettuce and it was a pinch of lettuce so I asked for extra lettuce and she literally put two pieces of shredded lettuce. I asked for more and again another two piece. I finally just said forget. Even though I was the only customer in the store. Horrible customer service.
… moreMolly Jane
I have never left a review on google before but this is the third time I have had a horrible experience with a particular employee, so I feel that it needs to be addressed. She’s an older woman with blonde hair & a lot of tattoos. She was extremely rude and should definitely not be working in customer service. She made our subs so sloppy, to the point where we couldn’t even eat it. We asked for our subs toasted and it was barely warmed. Like I said, this is the THIRD time I’ve had a very poor experience with this woman. She doesn’t seem like she wants to be there and seemed super annoyed that we even came in. Honestly it makes me not want to go back because I don’t want to have to deal with her again. Extremely dissatisfied and disappointed.
… moreTrenten Otte
Lady with tattoos doesn’t care about anything my sub was cold by the time I walked to a table when it was toasted. The other sub had no meat or anything on it at all. For what they cost this is not what should be served. The lady with tattoos shouldn’t be in customer service
… moreTony Kunstman
Horrible experience! The lady making our food seemed generally annoyed that we were even there to start. We were told we had 2 options for bread because that’s all they had. Rather than asking per sandwich we were asked what the whole order was at once. IE “what kind of sandwiches” then “what cheese” and that’s fine if we even knew what your starting with. My wife and I kept looking at each other wondering which sandwich she was referring to when asking because she was trying to bulk everything. Even veggies was stressful because we didn’t know which sandwich was being worked on. Then when I asked for extra mayo I was told the mayo in the bottle was all they had. Telling what we wanted for each “meal” was a disaster for us because we were talked to like we were stupid for not knowing how their meals work. She also spent half the time taking gloves off to enter each sandwich into the computer like remembering 2 kids ham and cheese, a club, and a ham and turkey was too much to remember. Oh AND she couldn’t even figure out how to close a sub and cut it!! Mine wasn’t even cut 1/3 of the way through because she tried to cut it while open!!
Overall the staff was terrible with customer service. The experience was dreadful. Even though we were the only people there I felt rushed and the sub making process was done half assed causing confusion. Won’t be going back
Unrelated to the service, the audacity to have your point of sale card reader ask for tips while you have a sign on your door hiring at a starting wage of $15/hr is ridiculous. Whomever owns this Subway should be ashamed, and if Subway Co promotes this, you should be ashamed as well.
I WILL NOT RETURN TO SUBWAY!
I worked there at a teen/young adult and nothing I saw today was how we were trained.
… moreCollin McCarthy
Honestly, I’m upset at myself for spending $13 on this. Walked in at 2:30PM on 12/3, I was too tired to realize while they were making it, brought back to work and was pretty much inedible. Tattoo face lady I would just walk out if she’s working.
… moreDaniel sweeney
10 am and they forgot the oven on? Have cold mozerella and sloppy microwaved sandwiches …… unacceptable and rude and then the audacity to ask for a tip after all of that!!!!!
This place needs new management asap and maybe some employees who care?
Will not be returning again, loosing a a long term customer here for good
Cold lumpy mozerella and destroyed chicken teriyaki (because cbr needed to be toasted and I couldn’t order that)
… moreDani
Had the best experience with Mike! He was friendly, funny, and accommodating! 10/10 service! We be back because of him!
… moreGrace Fischer
The blonde woman with tattoos was incrediblely rude. My husband and I both ordered hot honey sandwiches. I had no realized that apparently when ordering such sandwich I needed to ask for hot honey to be put on it… after seeing this I apologized for not knowing and asked if she’d be able to unwrap it and put some on to which she replied. “I’m not interested in unwrapping your sandwich to put that on here’s a cup.” Aside from this both staff members were short with us, overall sloppy in assembly, and treated us as though making our sandwiches was the biggest burden of their day. Definitely top 3 most rude customer service ever.
… more