John Dodds Jr
Iconic Nebraska fast food restaurant. Unfortunately I think it’s over valued and expensive. They no longer have a large fry, all servings are the same small portions . The combo meals consistently leave me hungry. It’s more like a pricey $11-15 snack.
10/24 came in a little before 4pm. Ordered an original runza combo and it took over 15 min to receive, dine in, when there was only 1 person that ordered in front of me. I watched the drive through cycle quickly. Didn’t get a cup with my order right away. No one was available to take my order. I was forced to enter digitally on their tablet. The tablet did not provide me with a paper receipt upon completion of my order. It did prompt me for PII instead. Frings did not come with the fring sauce.
… moreWilliam Krueger
Passing through so I googled unique Omaha fast and Runza popped up just as I was passing one. Decided to give it a try. Not sure what came first, the name of the sandwich, but I decided on their namesake the Runza, more specifically the spicy jack Runza. Cheesesteak, Jack cheese, bacon, and jalapenos on their self-made roll. This would lead to my one critique of the restaurant, their menu board doesn’t show this sandwich, in fact it shows three of about 10 possibilities just for the Runza. Fortunately the lady at the counter taking my order walked me through all the options. Obviously as someone new to this restaurant, and anyone that goes into one of these should use their web page or their available app to see a complete menu cuz it is actually very extensive.
The food was very interesting and tasty. The right amount of spice, the cheese steak itself tasted really good and the role was fresh I enjoyed the entire meal. As an outsider I was impressed eating somewhere uniquely Omaha.
As I already mentioned, the lady take him I’ll order was phenomenal so the service was really great as I needed explanations. Restaurant was clean, so overall a very good experience.
… moreBruce Wayne
Our family loves runza and goes there all the time, and our kids get kids meals and the service worker told us we could use the free ice cream coupon for a cookie because they don’t do well with ice cream. Then when we came back to redeem the coupons, again the worker told us that it’d be no problem to give us cookies instead, but then the manager came over and acted like it was a huge deal and insist we pay the $3 and let our coupons go to waste? Was very odd.
… moreElla Kanne
I have waited many times to write a review about this location in hopes that I just had a bad batch but every single time I come here I’m more and more disappointed. Their fries are ALWAYS soggy, the cabbage is not cooked and there is giant chunks of it in my runza, their dip portions are small, their popcorn chicken is stale, and their chicken tenders are just scraps. I have never once been pleased by their food or service as all of the workers are extremely unfriendly. I will not be a returning customer any longer.
… moreCasey Kroeker
Absolutely awful. I went in and ordered a chili and cinnamon roll.
There is only one other family in here. Huge table but still that’s it for inside.
When my food was given to me I didn’t even have my chili. Just a cinnamon roll. I wasn’t given drink cups. I had to ask.
I had to go back up and ask for my chili
The table behind me also voiced they were missing a lottt of items.
There is no excuse for this. Hire competent people
… moreEnya Denker
Trash. $12 for a dry burger with barely any toppings……. Thanks a lot. And the teenager girl at the drive thru was so rude. Don’t treat everyone else like crap because you hate your life.
… morejared dingwell
They “ran out of runza’s. We only have kids runza’s available.” at 9:40 at night. I understand not wanting to have waste for the night but that early before close for a main staple item.
… moreShae B.
I’m very fair with my reviews and I try to be as honest and respectful as possible. However, sometimes honesty hurts….. It literally felt like everyone working 06/10/25 @ 11:30am, had the question “Are you slow?” on the application. The lady literally took 7 minutes to do 3 ice cream cones! The two guys working the drive thru were babies that were confused to say the least. NEVER AGAIN! I’d rather drive the extra 6 miles to the Maple Rd location where people move and operate the restaurant with a sense of urgency!
… moreMelissa Antonio
We love Runza! However, was pretty disappointed to go one day to this location and they were completely out of Runzas. Was almost shocked how Runza is out of Runzas… Bummed to drive and park with kiddos and family and then have to leave. It was going to be a good 25 minutes wait to make more the worker said and almost made it seem like well this happens. Not sure what the plan was in drive thru. Makes me a little nervous going in the future. It was right at dinner time as well. Definitely important to plan well to have the main food ready for guest. Otherwise we normally enjoy this location and very clean and well kept!
… moreAlex W
The runzas are great, the fries are the right amount of salty, but the interior felt like it designed to be dull.
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