Mandy Holman
This Subway has officially blown my mind and earned a top spot on my favorites list (with S. Louise as its only competition). Tonight’s visit was made next-level amazing thanks to Will, who deserves a serious shout-out.
From the moment I walked in, Will greeted me with a genuine, feel-good smile, handed me my two online orders like a pro, double-checked that my beloved Baja Chipotle sauce was on the side, and thoughtfully put my chips in the bag instead of sending me on a scavenger hunt on the way out. Already impressive, right? Oh, but wait—there’s more.
Just before leaving, I realized I needed to make a quick pit stop in the ladies’ room. Cue mild panic when the gentleman ahead of me had the same idea… and there’s only ONE key for both restrooms (because apparently someone thought stealing a bathroom key was a good life choice ). Without hesitation, Will swooped in like a customer-service superhero, came out from behind the counter, and used an employee key to unlock the door for me. No waiting, no attitude—just pure kindness and going above and beyond.
That small act turned Will into my absolute favorite human of the night. THIS is the kind of service that keeps people coming back. If every Subway had a Will, the world would be a happier (and better-fed) place.
… moreKatie Poole
This location really went above and beyond for us. We had a big sub order for a mini family reunion and they helped us figure out how many subs to get and how to cut them to serve so many people. They gave us condiments for the side too! It was ready on time and in fact they had it all packed up and in our hands the minute we walked in the door. The subs were fresh and delicious. We would definitely order from here again.
… moreChelsea T Jahn
really good and clean. the girl was really honest who was the cashier. I handed her an extra five and wasn’t paying attention and she gave it back.! her name isn’t on the receipt so I took pictures of it hoping her boss would see. also Got to use $2 office from rewards points. real satisfied
… moreEthan Mcalpin
ONLY one person there… Dan the Manager or Worker. Either way this guy was positive and responsible. It definitely was pretty busy but he knocked it out with a great attitude and made my day! Thank you Dan excellent Sub too 🙂
… moreJade Sage
Ordered online, came to pick it up and they said “we already made it so you can leave.” Then when they remade it, the woman had such a bad attitude AND didn’t even complete the order correctly. Both drinks and one side item was missing, so we went back in and she raised her voice until her manager told us we could get it since we already paid for it. Absolutely ridiculous.
… moreHannah McLaughlin
Best subway in town! It’s the only one I’ll go to. They are always generous with the veggies portions and the sauce. They know what they’re doing and are fun to talk to. Store is clean. Very good customer service!
… moreJay Jones
Worse experience I’ve ever had from this store. They are usually on point but I got 3 of the worst footlongs ever this time they were made wrong and were so sloppy it didn’t even make since to me my kids were like no thanks I’m good dad. So I call to let them know and was supposed to get a call back but didn’t so I called them and the manager said he would send me some coupons out so I gave him my name and address. I thought wow that was nice cause I didn’t ask for them to be replaced he just offered which I thought was awesome. It’s been over 3 weeks now and everytime I call him to let him know he tells me to keep checking the mail. I only live like 7 blocks from the store and last time I called he pretty much called me a liar and told me he remembers me from a couple of years ago which is a lie and I still don’t know what he was implying by that. I’m in the food business as well but so I know how it goes but damn near 40 dollars spent for nothing and now I wonder if he ever sent them out cause I remember him saying he was going to mail them out but didn’t have any stamps. I really won’t be going to any subway again guess it’s firehouse for now on and just for future reference do what you say and never make a customer feel the way I do about subway now………pretty sad!!!!!
… moreNoah Sorgdrager
Subway is always amazing. The people are great and instead of my friends, I brought my sister and the employees treated my sister like she was the princess. They were absolutely wonderful to her and me. This place is always amazing with food and the kindness they show to the customers.
… moreMike Budd
Idk why it’s so hard to follow simple instructions on online orders. I ask for extra of something, and end up with little to none of it. Another time there so much of it that it’s almost inedible. How does that happen ? This is the 3rd time that this has happened and 2 out of the 3 times I’ve gone inside to pick up the order. There were no customers inside, so it’s not like it was a lunch rush mistake. Super annoying. I hate even giving a bad review because the staff is super friendly, but there needs to be more attention to detail.
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